Best Marketing Agencies in Napier and Hastings
We assessed 22 marketing agencies in Napier and Hastings and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 185 Google reviews between them. No business can pay for a place in these rankings. Last updated 24 September 2026. How we rank →
Before you hire
Marketing agencies range from full-service digital marketing and advertising agencies to specialists in one channel such as social media or content. Ask for case studies with measurable results from clients in your sector, clarify exactly which services are included in the monthly retainer, and confirm what notice period applies if the relationship is not working.
Top 5 Marketing Agencies in Napier and Hastings
The top 5 marketing agencies in Napier and Hastings are #1 OMG Solutions, #2 Fable and Foster, #3 Hands Free Marketing, #4 Thinksmith, and #5 L'Estrange Digital Marketing, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.
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1
OMG Solutions Website Design NZ
↑ 1★ 5.0 40 reviews Top5 Score 1485★ 40OMG Solutions coordinates full website projects for clients who have never done this before, covering design, copywriting, brand direction, and online shop setup. Kath breaks the build into stages so non-technical clients understand each decision, and has pulled in copywriters, photographers, and film crews when a brief called for it.
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2
Fable and Foster
★ 5.0 26 reviews Top5 Score 1425★ 26Fable and Foster turns business owners into confident content creators through social media strategy, brand voice coaching, and copywriting, including website copy, Instagram planning, and article writing. Lara arrives at sessions having already researched each client's business, and leaves them with written notes and a specific action plan rather than general advice.
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3
Hands Free Marketing
★ 5.0 24 reviews Top5 Score 1415★ 24Hands Free Marketing takes the full digital load off local business owners, running Google Ads, Facebook campaigns, SEO, and social media setup so clients can focus on the work they actually do. Jevon is noted for diagnosing what a business specifically needs before starting, then adjusting campaigns over time as results come in rather than setting and forgetting.
location_on 239 State Highway 51, Clive
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4
Thinksmith
★ 5.0 21 reviews +1 Top5 Score 141 +25★ 21Thinksmith covers brand creation, copywriting, and communication design for businesses ranging from start-ups to multi-location rebrands. Stu is noted for absorbing a brief quickly and returning work that needs minimal revision, with several long-term clients pointing to measurable shifts in how their customers perceive them after implementing his work.
location_on 27 Tennyson Street, Napier South, Napier
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5
L'Estrange Digital Marketing
↑ 1★ 5.0 15 reviews +1 Top5 Score 137 +35★ 15L'Estrange Digital Marketing builds Meta ad campaigns, marketing automation, and growth strategy for businesses that need all three working together rather than in isolation. Kristine is known for scoping each client's business model before touching a campaign, and the GoHighLevel systems she sets up are built to convert leads into real conversations, not just inflate dashboard numbers.
location_on 72c Joll Road, Havelock North
Before you hire a marketing agency in Napier and Hastings
Drawn from 145 customer reviews collected for this page. The first answer is what it costs.
What do marketing agencies typically charge in New Zealand? expand_more
Retainer fees for small to medium businesses in New Zealand run from around NZD $1,500 to $10,000 per month. Boutique operators and solo practitioners sit toward the lower end, while full-service agencies with dedicated teams charge more.
Project work such as website builds or one-off campaigns is priced separately from retainers. Paid media spend is almost always billed on top of any management fee, so confirm this before signing.
How does the agency charge: retainer, percentage of spend, or performance-based? expand_more
The most common model in New Zealand is a fixed monthly retainer, which gives you predictable costs and a defined scope of work each month. Paid media management is often charged as a percentage of your ad spend, usually 10 to 20 percent, which means the agency earns more as your budget grows, so watch for any incentive to push spend higher than needed.
Performance-based fees tied to leads or sales exist but are rare as a standalone arrangement and are more often added as a bonus on top of a base fee. One agency in these reviews was noted for making online marketing easy to understand and for giving clients clear strategic direction, which suggests that fee transparency and plain-language communication are worth prioritising when comparing proposals.
Who owns my ad accounts and campaign data if I leave? expand_more
Insist before signing that your Google, Meta, and any other ad accounts are created in your name, with the agency added as a user rather than the account owner. If the agency builds campaigns inside their own account, you lose all historical data, audience lists, and performance benchmarks the moment you part ways. Several reviewers highlighted that the agencies they used gave them genuine access to their own platforms and showed them how to navigate those systems, which is the standard you should expect.
What are the warning signs of a marketing agency you shouldn't use? expand_more
- –Guarantees of specific search rankings or lead volumes upfront, since no agency can control search algorithms or conversion rates with certainty.
- –Vague monthly reports that show activity, such as posts published or impressions reached, but never connect work done to actual business outcomes like enquiries or revenue.
- –Campaigns built inside agency-owned accounts rather than accounts you control, which locks your data to the relationship.
- –Long fixed-term contracts with no performance clause or exit provision, leaving you tied in even if results do not materialise.
- –A reluctance to explain what work is being done each month or who specifically is doing it, which can signal outsourcing to offshore contractors without disclosure.
- –Cookie-cutter strategies applied without first understanding your specific business model, as several reviewers praised agencies that took time to understand their goals before recommending any action.
What should you ask before signing with a marketing agency? expand_more
- –Who owns the ad accounts and campaign data, and what happens to that data if the relationship ends?
- –How is the management fee separated from third-party ad spend, and will both be itemised on each invoice?
- –What does the monthly report include, how often is it delivered, and which metrics are tied directly to business outcomes rather than just platform activity?
- –What is the minimum contract term, what notice is required to exit, and is there any performance clause that allows early exit if agreed targets are missed?
- –Who will be doing the day-to-day work on your account, and will you have direct access to that person rather than only a account manager?
- –Can you speak to two or three current clients in a similar industry before committing?
Also recommended marketing agencies in Napier and Hastings
Ranked 6 to 10 on the same public review record.
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6
TLC Live Hastings / Hawkes Bay
↓ 1★ 4.9 17 reviews Top5 Score 1365★ 16 4★ 1TLC Live supplies promotional products including branded lanyards, embroidered caps, banners, and pens to sports clubs, charities, and businesses across Hawke's Bay. Grant accommodates last-minute changes without fuss and sources competitive pricing, which is why a number of clients have returned across several years and multiple companies.
location_on 1 Napier Road, Hastings, Havelock North
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7
Organic Lines Design Studio
★ 5.0 13 reviews -1 Top5 Score 133 -15★ 13Organic Lines develops brand identity, logo design, and websites for clients ranging from new start-ups to established organisations going through a refresh. Leticia is noted for translating a client's values directly into visual decisions, with several clients reporting that the first concept presented was already close to final.
location_on 116 Tennyson Street, Napier South, Napier
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8
De Salis Design and Marketing
★ 5.0 10 reviews Top5 Score 1305★ 10De Salis Design and Marketing builds brand identities, logos, social media collateral, and pitch documents for start-ups and growing businesses from scratch. Georgie pairs the creative output with practical marketing advice on how to put it to work, which clients repeatedly single out as the part that made the investment worthwhile.
location_on 65 Red Hills Road, Havelock North, Hastings
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9
FizzyPop
★ 4.6 9 reviews Top5 Score 1285★ 8 1★ 1FizzyPop runs social media campaigns, digital marketing strategy, and ongoing full-service marketing for clients ranging from product brands to major public events. Their work on the Art Deco Festival Napier 2024 exceeded all reach projections and drove measurable ticket sales, while PyroFires credits them with sharpening brand communication and getting their message to the right audience.
location_on 27 Tennyson Street, Napier South, Napier
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10
Quest Marketing - Marketing Made Easy
★ 4.7 10 reviews Top5 Score 1275★ 8 4★ 1 3★ 1Quest Marketing builds and manages websites, SEO, copywriting, photography, and video content for businesses that need a full-service team rather than a single freelancer. Hamish and the team are noted for taking complex briefs and producing results that match what clients actually need, with at least one partnership running continuously since 2015.
location_on 211 Thompson Road, Hastings
About this ranking
What the 10 marketing agencies listed above hold, at the 24 September 2026 check.
We first assessed marketing agencies in Napier and Hastings in July 2026 and have rechecked the ranking twice since. Three different businesses have held first place; OMG Solutions has held it since September 2026. OMG Solutions and Thinksmith have been in the top 5 at every check. Across the 11 locations we assess marketing agencies in, the 109 businesses listed have a median rating of 5.0, and one-star reviews are 1.3% of their total.
What has changed since July 2026? expand_more
- Sep 2026
New first place: OMG Solutions. Fable and Foster entered the top 5 at #2. Hands Free Marketing entered the top 5 at #3. L'Estrange Digital Marketing entered the top 5, up from #6. TLC Live left the top 5, down to #6. FizzyPop entered the list at #9.
- Aug 2026
TLC Live entered the top 5, up from #6. Quest Marketing entered the list at #10.
- Jul 2026
First check.
How are the top marketing agencies in Napier and Hastings chosen? expand_more
We build this page from Google Maps results for marketing agencies in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for marketing agencies in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.