For businesses

Before a customer calls you, they look in four places.

Top5.nz is one of them. We rank local businesses from public reviews, so you may already be on it. Claiming your listing is free.

Find & claim your listing Follow a customer
  1. 1 They ask An AI assistant or Google
  2. 2 They compare Ten cards on a Top5 page
  3. 3 They check you out They search your name
  4. 4 They get in touch Your website or phone

1. They ask

"Who's good for a hot water cylinder in Auckland?"

More customers start by asking an AI assistant. These tools lean on independent pages that compare local businesses, and ours are rechecked on a published method. Your card and profile give them a plain description of what you do, built from your reviews.

Free: your ranking pageSubscribed: plus your profile page

AI tools decide for themselves what to cite, so we can't promise one will name you.

Who should I call about a leaking hot water cylinder in Auckland?

Three Auckland plumbers with recent, detailed reviews for hot water work:

  1. Harbourside Plumbing, Ellerslie. 4.9 from 214 reviews; reviewers mention same-week cylinder replacements and quotes that held. top5.nz
  2. Kauri Plumbing & Gas, Mount Wellington. Gas and hot water, 4.8 from 331 reviews.
  3. Onehunga Pipe Co. A smaller team, quick on leak callouts.

top5.nz/plumbers/aucklandtop5.nz/profile/harbourside-plumbing+2 sources

Illustration with made-up businesses.

2. They compare

Ten cards, one choice

On a Top5 page a customer reads ten cards before they pick one. Claim yours and it shows Verified. Subscribe and it adds a website button, what your reviewers mention most, and three points from your reviews.

Free: Verified, +3 pointsSubscribed: website button, highlights

The extras show on every page where you rank in the top 10. Every position is scored by the same published method, and a subscription is not part of the score.

  • 3

    Harbourside Plumbing

    Verified
    ★ 4.9 214 reviews Score 173
    5★ 197 4★ 11 3★ 2 2★ 1 1★ 3

    Harbourside handles hot water cylinder replacements, leak repairs and bathroom refits across the eastern suburbs. Reviewers often mention quotes that matched the final bill and work areas left clean.

    Best for

    Same-week hot water cylinder replacements

    • ✓ Explains the fault before quoting and keeps to the price
    • ✓ Arrives in the booked window and texts when running late
    • ✓ Leaves the work area clean, with old fittings taken away

    12 Main Highway, Ellerslie, Auckland

    Website 09 555 0142 Map Profile
The real ranking card, shown with made-up businesses. The top card is unclaimed; the bottom one is subscribed.

3. They check you out

They search your name before they ring

Next to your own website they find an independent page about you: your rank, our summary of your reviews, and your description in your own words.

Subscribed

harbourside plumbing reviews

harbourside.co.nz

Harbourside Plumbing | Auckland plumbers

Hot water, leaks and bathroom plumbing in Auckland's eastern suburbs.

Your Top5 profile

top5.nz › profile › harbourside-plumbing

Harbourside Plumbing: reviews and ranking | Top5.nz

Ranked #3 of 10 for plumbers in Auckland, from 214 Google reviews rated 4.9. Reviews most often describe same-week hot water cylinder replacements.

facebook.com › harbourside

Harbourside Plumbing | Ellerslie

Illustration with a made-up business.
top5.nz/profile/harbourside-plumbing/

Home › Plumbers › Auckland › Harbourside Plumbing

Harbourside Plumbing

Verified

★ 4.9 from 214 Google reviews

#3 Plumbers in Auckland#6 Plumbers on the North Shore

What Top5.nz says

Harbourside handles hot water cylinder replacements, leak repairs and bathroom refits across the eastern suburbs. Reviewers often mention quotes that matched the final bill.

From the business

Family run since 2009. Three registered plumbers and a certifying gasfitter, working from Ellerslie.

Visit website 09 555 0142

Mon to Fri, 7am to 5pm
Ellerslie, Auckland

A profile page, shown with a made-up business.

4. They get in touch

The visit arrives with a name on it

Your website button carries tags, so a visit from Top5 shows up as "top5nz" in your own analytics, with the page it came from. You can see what the listing sends you without taking our word for it.

Subscribed: website button

harbourside.co.nz/?utm_source=top5nz&utm_medium=referral&utm_campaign=plumbers-auckland

Your analytics · traffic sources

Source / mediumCampaign
google / organic(not set)
top5nz / referralplumbers-auckland
(direct) / (none)(not set)

Your profile page uses its own tag, so you can tell the two apart.

Illustration. The tags are the real ones; the table is a generic analytics view.

Meanwhile, for you

See the race you're in

Your dashboard shows the businesses around you by name, what makes up each gap, and why the page moved since the last check. Your own position and score breakdown are free with a claim.

The race: the businesses ranked around you, one opened to show what makes up the gap.
Subscribed · what makes up each gap, and the reviews it would take
Your position, with the gap to the next place up.
Free · your position and the gap
Since the last check: each business's old rank joined to its new one.
Subscribed · why you moved

Pictures use made-up businesses.

Start free. Subscribe when you want more.

Claimed

Free

Takes a couple of minutes.

  • Your ranking page rechecked about every two to three months
  • Verified badge on your card
  • +3 points in your score for being verified
  • Your position, and the reviews to close the gap
  • How your score is built, against the top 10
  • An email each time your page is rechecked
  • A website badge that follows your rank
  • Correct your business details
Find & claim your listing
Founding member

Subscription

$198 + GST $99 + GST a year

$113.85 a year including GST.

Founding rate, per business location. Open to new subscribers until 31 August 2027. Your price is locked for as long as your subscription runs without interruption, including after the standard rate rises for new subscribers.

Everything in Claimed, plus

  • Your ranking page rechecked every month
  • A website button on your card
  • Review highlights on your card
  • A profile page for when customers search your name
  • Your description in your own words
  • Tell us what to highlight and what to leave out
  • The race: who is around you and what makes up each gap
  • Why you moved since the last check
  • Ranking history since we started tracking your page
  • Compare everyone on your page
Subscribe for $99 + GST a year

Claim your listing first, then subscribe from your dashboard. You can cancel any time and keep everything until the paid year ends. A subscription does not change where you rank.

Questions owners ask

Does paying change my rank?

No. Every business is scored by the same published method, and nothing in a subscription is a scoring input. The 3 points for being verified come with the free claim.

Do I have to subscribe to be listed?

No. Rankings are earned from public reviews. Most businesses on Top5 have never paid us anything.

I'm not in the top 10. Is it still worth it?

The card extras show wherever you rank in the top 10. The profile page and the dashboard work wherever you are, and the dashboard shows what it would take to get onto the page.

Can I cancel?

Yes, from Billing in your dashboard. Your profile and details are kept, so subscribing again restores them.

I manage listings for clients.

Claim them as their agency from the listing's claim page, and the owner can take over at any time.

Further reading: How Top5.nz ranks businesses · How to get more Google reviews · Local SEO for NZ service businesses

Find your business

Enter your website to see where you rank. Claiming is free and takes a couple of minutes.