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Best Carpet Cleaners on the North Shore

We assessed 36 carpet cleaners on the North Shore and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 2,832 Google reviews between them. No business can pay for a place in these rankings. Last updated 9 September 2026. How we rank →

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Before you hire

Carpet cleaning is an unlicensed trade in New Zealand, so the useful credential is IICRC certification, which most carpet manufacturers ask for to keep a warranty valid. Ask whether the price is per room or per square metre, whether stain treatment and moving furniture are included, and how long the carpet will take to dry. If you are cleaning for an end-of-tenancy inspection, Tenancy Services says a clause requiring a professional carpet clean is likely unenforceable: the standard is reasonably clean and tidy, so pay for a clean the carpet actually needs, not one the agreement demands.

Top 5 Carpet Cleaners on the North Shore

The top 5 carpet cleaners on the North Shore are #1 Alex Cleaning Solutions, #2 Clean Green, #3 Klever Carpet Cleaning, #4 It's So Clean, and #5 RESTATE, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    Alex Cleaning Solutions (ACS)

    ★ 5.0 1,248 reviews Top5 Score 193
    5★ 1,237 4★ 1 3★ 2 1★ 8

    Alex Cleaning Solutions gets carpets, rugs, and upholstery looking new again, including pet urine stains and deeply set marks that other cleaners have made worse. Alex often shares maintenance tips with clients during the clean, so you leave the job better equipped to look after the carpet between visits.

    location_on 5A Pax Avenue, Forrest Hill, Auckland

    map Map Is this your business?
  • 2

    Clean Green Carpet Cleaning & Restoration

    ★ 5.0 499 reviews Top5 Score 181
    5★ 486 4★ 12 1★ 1

    Clean Green removes deeply set stains across full-house carpet cleans, including pet marks, turmeric, and coffee stains that have sat for years. JP and the team move furniture as part of the job, advise on drying time before putting it back, and have taken on last-minute bookings between scheduled cleans without fuss.

    location_on 9 Rimu Road, Stanmore Bay, auckland

    map Map Is this your business?
  • 3

    Klever Carpet Cleaning North Shore

    ★ 5.0 217 reviews Top5 Score 170
    5★ 210 4★ 7

    Carpets written off as beyond saving, including heavy pet urine and stains worsened by DIY cleaning attempts, are where Klever Carpet Cleaning earns its strongest results. Technicians like Nadine and Matt ask about what has already been applied to a stain before they start, which helps them choose the right treatment rather than guessing on the day.

    location_on 2/113 Bond Crescent, Forrest Hill, Auckland

    map Map Is this your business?
  • 4

    It's so Clean - North Shore

    verified Verified
    ★ 5.0 146 reviews Top5 Score 168
    5★ 144 4★ 1 1★ 1

    It's So Clean picks up last-minute carpet and general cleaning jobs on the North Shore, including carpeted stairs with heavy pet fur buildup, with same-day responses via WhatsApp and final bills that match the upfront quote. Quotes are honest and the team folds towels, stacks items, and attends to small details that make a cleaned space feel genuinely finished.

    location_on 33 Archers Road, Hillcrest, Auckland schedule Mon–Sat 8am–6pm · Sun 9am–2pm

    call 027 710 1014 map Map
  • 5

    RESTATE® - Restoration of Water, flood, fire, smoke, mould, biohazard & decontamination

    ★ 5.0 158 reviews Top5 Score 166
    5★ 151 4★ 7

    RESTATE coordinates carpet drying, relaying, and stain removal as part of full flood and water damage restoration, with named technicians like Asi attending daily to monitor progress through to completion. They provide detailed written reports and measurements at each stage, which has helped first-time insurance claimants understand exactly where the job stands.

    location_on 32E Poland Road, Wairau Valley, Auckland

    map Map Is this your business?

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Before you book a carpet cleaner on the North Shore

Drawn from 505 customer reviews collected for this page. The first answer is what it costs.

What does carpet cleaning typically cost in New Zealand? expand_more

Hot water extraction runs about $35 to $80 per standard room, or $4 to $7 per square metre for area-based pricing. Most operators charge a minimum call-out of $80 to $150, so a single room rarely costs less than that once travel and set-up are included. A full three-bedroom house in Auckland lands between $200 and $450 depending on condition and method. Pet odour treatment, stain removal, upholstery, rugs, stairs, and moving furniture are the extras that push a low headline price up, so get every item quoted before booking.

Do I have to get the carpets professionally cleaned at the end of a tenancy? expand_more

Under section 40 of the Residential Tenancies Act 1986, a tenant must leave the premises reasonably clean and reasonably tidy, not necessarily professionally cleaned. Tenancy Services is clear that a clause in a tenancy agreement requiring professional carpet cleaning may be unenforceable, and a landlord can only insist on it where the carpet genuinely needs it to reach that standard, accounting for fair wear and tear. Photograph the carpet at both move-in and move-out, keep your original condition report, and hold onto any receipt if you do pay for a clean, since those documents are what the Tenancy Tribunal will rely on in a dispute. Several reviewers had end-of-tenancy cleans done and received full bond refunds, which points to a receipt being the most practical protection you have.

Steam cleaning or dry cleaning: which is right for my carpet? expand_more

Hot water extraction, often called steam cleaning, is what most carpet manufacturers recommend for a deep clean and for keeping a warranty valid, and reviews here show it delivers strong results on heavy soiling, pet stains, and built-up grime. The trade-off is drying time of roughly four to eight hours, and a poorly calibrated machine or insufficient extraction leaves carpet soaking wet, which can cause shrinkage, mould risk, and faster re-soiling from sticky detergent residue left behind. Wool carpet, which is common in New Zealand homes, needs a wool-safe solution and a low-moisture approach, so tell any operator upfront what fibre you have and ask specifically how they handle wool before they start.

What are the warning signs of a carpet cleaner you should not book? expand_more
  • –A very low per-room price that jumps on the day once stain treatment, furniture moving, and extras are added without prior disclosure.
  • –Carpets left soaking wet after the job, which points to poor extraction and raises the risk of mould and re-soiling within weeks.
  • –Stains that return once the carpet dries, usually caused by detergent residue wicking back up through the pile, and an operator who does not offer to return and fix it.
  • –No-shows or very late arrivals with no prior contact, a pattern seen in reviews here that caused particular damage on time-sensitive end-of-tenancy days.
  • –Staff who ignore reasonable requests from the homeowner, such as using shoe covers indoors, or who apply pressure over payment disputes on site.
  • –No mention of public liability insurance, which leaves you with no practical recourse if equipment damages flooring, skirting boards, or furniture.
What should you ask before booking a carpet cleaner? expand_more
  • –Ask for a total price that covers your actual rooms, named stains, pet odour treatment, and furniture moving, not just a per-room rate.
  • –Ask which method they use, how long the carpet will be damp, and whether their approach is safe for wool if you have wool pile.
  • –Ask whether the technician holds IICRC (Institute of Inspection, Cleaning and Restoration Certification) certification, which is the only meaningful credential in this unlicensed trade.
  • –Ask whether they carry public liability insurance and what their process is if equipment causes damage to floors or furniture.
  • –Ask what happens if a stain does not lift or reappears after drying, and whether they will return at no charge to retreat it.
  • –If you have a tenancy deadline, confirm the specific date and time they can commit to, and get that in writing before you pay a deposit.

Carpet Cleaners ranked 6 to 10 on the North Shore

They scored below the top 5 on the same public review record.

  • 6

    Jim's Carpet Cleaning Albany

    ★ 5.0 126 reviews Top5 Score 163
    5★ 124 4★ 1 1★ 1

    Jim's Carpet Cleaning Albany revives carpets and mattresses that owners had written off, removing pet stains, nosebleed marks, dog vomit, and tea stains from wool and synthetic carpets alike. Technicians like Leo have returned after an initial clean with different treatment approaches when a stain has come back, without being asked twice.

    map Map Is this your business?
  • 7

    JAE Services - Auckland North Shore

    ★ 4.8 165 reviews Top5 Score 162
    5★ 154 4★ 5 2★ 1 1★ 5

    JAE brings named technicians like Nick, Ben, Dion, and Dylan to carpet cleans covering pet soiling, large stains, and full-room steam cleaning, with results that have stopped clients from replacing carpets they thought were past saving. Booking staff walk clients through preparation in advance, and technicians explain the products and process on the day so there are no surprises at the end.

    map Map Is this your business?
  • 8

    Real Star Carpet Cleaning

    ★ 5.0 106 reviews Top5 Score 161
    5★ 106

    Real Star Carpet Cleaning takes on carpet cleans, upholstery steam cleaning, and end-of-tenancy jobs, with same-day availability reported by multiple clients across different situations. Bobby answers questions directly, turns up on time, and has been persistent on stubborn stains, going over problem areas more than once to get results.

    location_on 14 Theodora Place, Mairangi Bay, Auckland

    map Map Is this your business?
  • 9

    Carpet Lab

    ★ 5.0 87 reviews Top5 Score 158
    5★ 87

    Carpet Lab handles end-of-tenancy deep cleans, stubborn stain removal from carpets and rugs, and hot-water extraction across full houses, with results that have left carpets looking better than when tenants moved in. Jed has stepped in at under an hour's notice when other companies have fallen through, and has cleaned carpets on the same day clients called, including outside normal working hours.

    location_on 3/48 Ellice Road, Wairau Valley, Auckland

    map Map Is this your business?
  • 10

    Hot & Steamy Carpet, Upholstery & Pest Control- Auckland

    ★ 5.0 80 reviews Top5 Score 157
    5★ 79 4★ 1

    Hot & Steamy cleans carpets, rugs, and mattresses across full homes, tackling pet accidents, long-neglected builds-up, and stains made worse by DIY attempts, with results owners describe as feeling like a fresh house. James has noticed and treated additional stains beyond what was booked, without being asked, and quotes have not changed between estimate and completion.

    location_on 8 Peihana Road, Hobsonville, Auckland

    map Map Is this your business?

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About this ranking

How are the top carpet cleaners on the North Shore chosen? expand_more

We build this page from Google Maps results for carpet cleaners on the North Shore. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about every two months. This page was last checked on 9 September 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for carpet cleaners on the North Shore. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 80. Check where you rank or read how rankings work.