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Best Carpet Cleaners in Auckland

We assessed 88 carpet cleaners in Auckland and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 4,960 Google reviews between them. No business can pay for a place in these rankings. Last updated 10 September 2026. How we rank →

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Before you hire

Carpet cleaning is an unlicensed trade in New Zealand, so the useful credential is IICRC certification, which most carpet manufacturers ask for to keep a warranty valid. Ask whether the price is per room or per square metre, whether stain treatment and moving furniture are included, and how long the carpet will take to dry. If you are cleaning for an end-of-tenancy inspection, Tenancy Services says a clause requiring a professional carpet clean is likely unenforceable: the standard is reasonably clean and tidy, so pay for a clean the carpet actually needs, not one the agreement demands.

Top 5 Carpet Cleaners in Auckland

The top 5 carpet cleaners in Auckland are #1 Alex Cleaning Solutions, #2 Klever Carpet Cleaning, #3 Alex Carpet Cleaning Solutions, #4 Clean Green Carpet Cleaning, and #5 The Rug Guru, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    Alex Cleaning Solutions (ACS)

    ★ 5.0 1,248 reviews Top5 Score 193
    5★ 1,237 4★ 1 3★ 2 1★ 8

    Alex Cleaning Solutions gets carpets, rugs, and fabric upholstery looking new again, including pet urine stains and tough set-in marks other cleaners have failed to shift. Alex takes time during jobs to show clients how to maintain their carpets between cleans, which is a practical benefit most operators skip.

    location_on 5A Pax Avenue, Forrest Hill, Auckland

    map Map Is this your business?
  • 2

    Klever Carpet Cleaning Auckland

    ↑ 3
    ★ 5.0 290 reviews +1 Top5 Score 189 +15
    5★ 283 4★ 6 2★ 1

    Klever Carpet Cleaning removes pet odours, red wine from cream rugs, dog urine from upstairs rooms, and tenant damage that landlords had written off as permanent. Technicians like Matt and Nadine are named repeatedly for working until stains are gone rather than stopping at a point clients might not notice, and carpets are typically dry overnight.

    location_on 44A Kurahaupo Street, Orakei, Auckland

    map Map Is this your business?
  • 3

    Alex Carpet Cleaning Solutions (ACS) Auckland CBD

    ↓ 1
    ★ 5.0 635 reviews Top5 Score 184
    5★ 629 4★ 3 1★ 3

    Alex Carpet Cleaning Solutions covers residential carpet cleaning and exit cleans, with results clients describe as better than expected, including carpets that look new after years of use. Alex gives quick quotes from photos, turns up at the agreed time, and explains what he is doing before he starts.

    location_on 46A Beresford Street West, Freemans Bay, Auckland

    map Map Is this your business?
  • 4

    Clean Green Carpet Cleaning & Restoration

    ↓ 1
    ★ 5.0 499 reviews Top5 Score 181
    5★ 486 4★ 12 1★ 1

    Clean Green Carpet Cleaning pulls results from heavily soiled carpets, pet-damaged floors, stubborn stains like turmeric and coffee, and upholstered furniture. JP and Josh both help shift furniture before and after the job, and carpets are typically dry enough to walk on the same day.

    location_on 9 Rimu Road, Stanmore Bay, auckland

    map Map Is this your business?
  • 5

    The Rug Guru – Specialist Rug Cleaning & Restoration

    verifiedVerified ↓ 1
    ★ 5.0 348 reviews Top5 Score 179 +3
    5★ 341 4★ 5 1★ 2

    The Rug Guru restores and cleans rugs across a wide spread of work: stain removal, fringe reattachment, edge binding, colour overdyeing, and professional packing for storage or sale. Hamid collects and returns rugs directly, and takes time during assessments to walk clients through the condition of their rug and what the repair will involve.

    location_on 68 Saint Lukes Road, Mount Albert, Auckland schedule Mon–Fri 8am–6pm · Sat 9am–4pm · Sun 9am–2pm

    call 09 815 9625 map Map

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Before you book a carpet cleaner in Auckland

Drawn from 515 customer reviews collected for this page. The first answer is what it costs.

What does carpet cleaning typically cost in New Zealand? expand_more

Hot water extraction runs roughly $35 to $80 per room, or $4 to $7 per square metre for area-based pricing. Most Auckland operators apply a minimum call-out charge of $80 to $150, so a single small room rarely saves you money.

A three-bedroom house lands between $200 and $450 depending on condition, method, and how much furniture needs moving. Stain treatment, pet odour removal, upholstery, rugs, and stairs are all charged separately, so ask for a fully itemised quote before anyone arrives.

Do I have to get the carpets professionally cleaned at the end of a tenancy? expand_more

Under section 40 of the Residential Tenancies Act 1986, you must leave the property reasonably clean and reasonably tidy, not necessarily professionally cleaned. Tenancy Services states that a clause in a tenancy agreement requiring professional carpet cleaning may be unenforceable, and a landlord can only require it where that is genuinely what it takes to reach a reasonable standard.

Photograph the carpet at move-in and move-out, keep the original condition report, and hold onto any cleaning receipt, since those documents are what the Tenancy Tribunal weighs in a dispute. Carpet cleaning is an unlicensed trade in New Zealand, so if you do hire someone, look for an operator with IICRC (Institute of Inspection Cleaning and Restoration Certification) credentials and confirmed public liability insurance.

Steam cleaning or dry cleaning: which is right for my carpet? expand_more

Hot water extraction is what most carpet manufacturers recommend for a deep clean and to keep a warranty valid, but it leaves carpet damp for four to eight hours, which matters if you have a same-day tenancy inspection. Wool carpet, which is common in New Zealand homes, needs a wool-safe low-moisture method, since over-wetting can shrink fibres and leftover detergent residue causes fast re-soiling, both of which a good operator avoids by pre-vacuuming, pre-spraying with the correct solution, and extracting thoroughly before giving you drying advice. Reviews here show that operators who took time to identify the fibre type and adjust their method consistently produced results that still looked clean weeks later, while rushed jobs left sticky patches that attracted dirt within days.

What are the warning signs of a carpet cleaner you should not book? expand_more
  • –A headline price per room that jumps significantly on the day once stain treatment, furniture moving, or deodorising is added without prior agreement.
  • –Carpets left soaking wet with no drying advice, which risks mould and shrinkage, particularly in wool-heavy NZ homes.
  • –Stains that reappear within a few days, which points to wicking from an under-pad that was not properly extracted.
  • –Failure to respond to follow-up contact when a problem surfaces, such as a lingering odour after a job, since one review here described exactly that scenario with children sleeping in the affected room.
  • –No public liability insurance confirmed before the job, leaving you with no clear path to compensation if skirting boards or furniture are damaged.
  • –A very low per-room quote from a franchise call centre that sends an unverified subcontractor whose equipment and method do not match what you were sold.
What should you ask before booking a carpet cleaner? expand_more
  • –Ask for a total price that includes all rooms at your actual square metreage, stain treatment, pet odour work, and any furniture moving, so the on-day bill matches the quote.
  • –Confirm which method they use, hot water extraction or low-moisture, and how long the carpet will take to dry, especially if you have a tenancy inspection the same day.
  • –Ask whether the technician holds IICRC (Institute of Inspection Cleaning and Restoration Certification) certification, which is the only recognised credential in this unlicensed trade.
  • –Confirm they carry public liability insurance that covers damage to carpet, skirting boards, and furniture.
  • –Ask what their process is if a stain does not lift or reappears after drying, since reputable operators will return to retreat rather than leave you to chase them.
  • –If you are booking for an end-of-tenancy deadline, get the appointment date confirmed in writing and check whether they also offer a combined house clean, since several operators in these reviews bundled both services.

Also recommended carpet cleaners in Auckland

Ranked 6 to 10 on the same public review record.

  • 6

    NexDo

    ★ 4.2 924 reviews Top5 Score 173
    5★ 659 4★ 82 3★ 14 2★ 23 1★ 146

    NexDo coordinates carpet and upholstery cleaning through an app-based booking system that makes scheduling, rescheduling, and repeat visits straightforward for busy households. Technicians like Yashar have been called out by name for thoroughness, working carefully through the job rather than rushing to finish.

    location_on Level 2/24 Wyndham Street, Auckland CBD, Auckland

    map Map Is this your business?
  • 7

    Klever Carpet Cleaning North Shore

    ↓ 1
    ★ 5.0 217 reviews Top5 Score 170
    5★ 210 4★ 7

    Klever Carpet Cleaning tackles pet urine removal, set-in stains, and carpets clients had already written off, including cases where a hire machine had made things worse. Technicians like Nadine and Matt investigate stains before they start, asking what has already been tried, and the booking process includes a preparation video so clients know exactly what to do before the team arrives.

    location_on 2/113 Bond Crescent, Forrest Hill, Auckland

    map Map Is this your business?
  • 8

    Klever Carpet Cleaning East Auckland

    ↓ 1
    ★ 5.0 209 reviews Top5 Score 170
    5★ 204 4★ 4 1★ 1

    Klever Carpet Cleaning covers carpet cleaning, fabric upholstery, scotchguarding, and mattress cleaning across East Auckland, with a track record of lifting pet odours, dog stains, and marks clients had given up on. Nadine and other technicians check in with clients during the booking process to understand what needs doing, and arrive on time ready to work.

    location_on 68 Finnerty Avenue, Howick, Auckland

    map Map Is this your business?
  • 9

    CleaningPro Auckland

    ★ 4.4 426 reviews Top5 Score 167
    5★ 325 4★ 33 3★ 11 2★ 10 1★ 47

    CleaningPro covers blind cleaning with pickup and reinstallation, curtain and drape restoration including mould-damaged thermal backing, and sofa cleaning. When results fall short on upholstery jobs, they book a return technician the following morning to fix the work, which gives clients a clear path to a result they are happy with.

    location_on 180 Fred Taylor Drive, Whenuapai, Auckland

    map Map Is this your business?
  • 10

    Cheers Cleaning

    ↓ 2
    ★ 5.0 164 reviews Top5 Score 166
    5★ 162 4★ 2

    Cheers Cleaning covers carpet dry cleaning, deep stain removal from pet soiling, and general carpet cleans, with technician Eric named repeatedly for arriving on time and working without rushing the job. Elena handles bookings and communication, and clients dealing with tight timelines or stressful periods find the coordination between the two makes the whole process straightforward.

    map Map Is this your business?

About this ranking

What the 10 carpet cleaners listed above hold, at the 10 September 2026 check.

1,248
reviews held by the #1 ranked business
348
reviews held by the #5 ranked business
164
reviews held by the #10 ranked business
4.2
lowest rating among the 10 listed
4.2%
of their 4,960 reviews are one-star

We first assessed carpet cleaners in Auckland in September 2026. Across the 13 locations we assess carpet cleaners in, the 120 businesses listed have a median rating of 4.9, and one-star reviews are 2.7% of their total.

How are the top carpet cleaners in Auckland chosen? expand_more

We build this page from Google Maps results for carpet cleaners in Auckland. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.

What does a business subscription offer? expand_more

No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for carpet cleaners in Auckland. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.

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