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Best Appliance Repairs in Auckland

We assessed 19 appliance repair services in Auckland and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 2,549 Google reviews between them. No business can pay for a place in these rankings. Last updated 21 August 2026. How we rank →

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Before you hire

Ask for the callout fee and hourly rate before booking, and check whether the callout is credited against the repair if you go ahead. A good technician will tell you when a fix is not worth it against the price of a replacement. For anything still under manufacturer warranty, use the brand's authorised agent so you do not void the cover.

Top 5 Appliance Repairs in Auckland

The 5 highest-scoring businesses from 19 analysed. Ranked on independent signals only. Scroll for our take on each, plus what to ask before you book.

  • 1

    Norwest Appliance Services

    4.9 845 reviews +3 Top5 Score 186
    5★ 812 4★ 23 3★ 4 2★ 2 1★ 4

    Norwest Appliance Services turns around washing machine, dryer, and fridge repairs quickly, often arriving with parts already on hand so the job gets done in a single visit. Technicians like Joe and JB are noted for diagnosing faults on the spot and keeping the final price at or below what was quoted.

    Reviews most often describe: Same-day or fast-turnaround household appliance repairs

    • Technicians arrive with parts ready, avoiding repeat visits
    • Final cost often comes in at or below the original quote
    • Clear upfront pricing discussed before any work begins

    location_on 5C Mihini Road, Henderson, Auckland

  • 2

    Norwest Appliance Services

    5.0 229 reviews Top5 Score 171
    5★ 222 4★ 7

    Norwest Appliance Services fixes washing machines, dryers, dishwashers, and fridges, and is a solid choice when you want an honest read on whether a repair is worth doing at all. Technicians call ahead before arriving, walk through what they found and why, and source parts quickly enough that most jobs wrap up within days of the first visit.

    Reviews most often describe: Keeping older appliances running across multiple visits

    • Technicians phone ahead so customers know exactly when to expect them
    • Same-day or next-day attendance reported across multiple jobs
    • Gives a clear verdict on repairability before committing to the work

    location_on 753 Beach Road, Browns Bay, Auckland

  • 3

    Apex Appliance Repair Services Ltd

    ↑ 1
    4.5 356 reviews +12 Top5 Score 166 +10
    5★ 311 4★ 3 3★ 2 2★ 4 1★ 36

    Apex Appliance Repair covers washing machines, dishwashers, fridges, dryers, and ovens across the same property, often returning months later when a second fault develops. Parts are ordered and tracked when not on hand, and next-day bookings come up repeatedly as a reason customers keep coming back.

    Reviews most often describe: Households needing one technician across multiple appliances

    • Next-day or same-day availability across multiple appliance types
    • Parts ordered and tracked when not stocked on the van
    • Long-term customers return for repairs on successive appliances
  • 4

    SB Appliance Servicing

    ↓ 2
    4.7 241 reviews -1 Top5 Score 165 +1
    5★ 212 4★ 13 3★ 3 2★ 4 1★ 9

    SB Appliance Servicing gets washing machines, ovens, dishwashers, and dish drawers working again, with technicians who text ahead, arrive on time, and quote costs on the spot before starting work. Itemised pricing and carrying common parts like oven door springs to the first visit mean many jobs wrap up the same day.

    Reviews most often describe: Straightforward repairs where clear pricing and punctuality matter

    • Technicians text customers to confirm they are on their way
    • Costs quoted and itemised before work begins on site
    • Same-day completion reported across multiple different repair jobs

    location_on 8/18 Harrison Road, Mount Wellington, Auckland

  • 5

    Axial Appliance Servicing

    ↑ 1
    4.4 358 reviews +10 Top5 Score 165 +13
    5★ 275 4★ 36 3★ 2 2★ 6 1★ 39

    Axial Appliance Servicing stocks and ships fridge motors, oven components, fridge seals, and dishwasher parts quickly enough that rural Auckland customers have received orders within two days of placing them. Technicians call ahead before arriving, and longtime clients point to over two decades of scheduled visits as a reason they keep returning.

    Reviews most often describe: Sourcing hard-to-find parts and long-term appliance repair relationships

    • Parts sourced and couriered when local suppliers have nothing in stock
    • Technicians phone ahead before attending repair appointments
    • Seal replacements handled end-to-end with a call when parts arrive

    location_on 2/59 Carbine Road, Mount Wellington, Auckland

Browse by suburb

Before you book an appliance repair service in Auckland

Drawn from 322 customer reviews collected for this page. The first answer is what it costs.

What does appliance repair typically cost in New Zealand? expand_more

Call-out or diagnostic fees in Auckland run from $80 to $150 including GST, with some operators at the higher end of that range. Labour rates sit between $90 and $180 per hour, and parts are charged on top of both. Full repair costs for a washing machine commonly land between $150 and $400, fridge repairs between $150 and $500, and oven repairs between $100 and $350. If a repair is approaching more than half the cost of a new equivalent appliance, replacement is usually the sounder financial choice.

How is an appliance repairer held accountable for a faulty repair? expand_more

Appliance repair is not a licensed trade in New Zealand, so accountability rests primarily on the Consumer Guarantees Act 1993, which requires any service to be carried out with reasonable care and skill. Where the repair involves fixed electrical work, that work must be done by a person registered with the Electrical Workers Registration Board (EWRB), and you can verify registration on the EWRB public register before anyone touches your appliance. A reputable operator will offer a written warranty covering both labour and the replacement part, typically three to twelve months, and should return at no extra charge if the same fault recurs within that period. If the appliance is still under the manufacturer's warranty, using an authorised service agent protects that warranty and shifts liability back to the manufacturer if the repair fails.

When is it worth repairing an appliance instead of replacing it? expand_more

The practical rule is that if the repair quote exceeds roughly half the price of a comparable new appliance, replacement is usually the better call once you factor in the risk of further faults. Age matters too: washing machines and dishwashers have expected lifespans of around ten to fifteen years, refrigerators fifteen to twenty years, so a repair on an appliance well inside that window is usually worth pursuing. A good repairer will tell you honestly when a fix is not economical, and parts availability for older or discontinued models can make the decision for you if sourcing a component means weeks of waiting or a cost that rivals the machine's value.

What are the warning signs of an appliance repairer you should not use? expand_more
  • No callout fee amount disclosed upfront, with a large fee presented only after the technician arrives and does minimal or no work.
  • Vague or rushed diagnosis, such as declaring a fault unfixable within minutes without proper investigation, or suggesting an expensive part without ruling out simpler causes.
  • Charging in full for a repair that fails to fix the problem, then quoting a further fee when the same fault returns shortly afterward.
  • No written warranty offered on either the labour or the replacement part.
  • Misdiagnosis that leads to an unnecessary part being fitted, particularly where the actual fault was straightforward and identifiable through basic testing.
  • Poor communication after the initial visit, including no follow-up on ordered parts, repeated missed appointments, or going silent when a complaint is raised.
What should you ask before booking an appliance repair? expand_more
  • Ask for the exact callout or diagnostic fee upfront, and confirm whether it is credited against the total repair cost if you go ahead.
  • Ask whether they hold parts for your specific brand and model, or how long sourcing typically takes, since some parts must be ordered from offshore.
  • Ask what warranty they provide on both the labour and any replacement part, and get the answer in writing before work starts.
  • Ask if they can give a rough repair-or-replace steer over the phone based on the model number and the fault description, which saves paying a callout fee on an uneconomical repair.
  • If the appliance is still under manufacturer warranty, ask whether they are an authorised service agent for that brand, since using a non-authorised repairer can void the warranty.

Appliance Repairs ranked 6 to 10 in Auckland

They scored below the top 5 on the same public review record.

  • 6

    Easy Appliance Servicing

    ↓ 3
    4.9 103 reviews +3 Top5 Score 158 +1
    5★ 100 4★ 1 1★ 2

    Easy Appliance Servicing fixes fridges, freezers, dryers, and washing machines, with same-day callouts coming up repeatedly across different customers and job types. Technicians like Sunny and Sam give clear arrival timeframes upfront, and pricing lands noticeably below what other repairers quoted for the same work.

    Reviews most often describe: Same-day bookings for fridge, dryer and washing machine faults

    • Same-day callouts booked and completed within hours of first contact
    • Arrival time communicated clearly before the technician shows up
    • Pricing comes in below competing quotes for the same repair
  • 7

    Ajax Appliance Repairs

    ↓ 2
    5.0 82 reviews +6 Top5 Score 157 +1
    5★ 81 4★ 1

    Ajax Appliance Repairs gets fridges, washing machines, and dishwashers sorted by looking up model details before the visit, turning up with the right part, and finishing in a single call. Tama explains the fault in plain terms, and several customers noted being given practical tips to stop the same problem coming back.

    Reviews most often describe: Repairs where clear pricing and arriving prepared matter

    • Checks appliance model details and brings parts to the first visit
    • Explains the fault clearly in terms customers can understand
    • Pricing communicated upfront before work begins, no surprises after

    location_on 56b Wallace Road, Māngere Bridge, Auckland

  • 8

    Harbour Appliance Services Auckland

    ↑ 2
    4.4 134 reviews Top5 Score 152 +20
    5★ 110 4★ 5 1★ 19

    Harbour Appliance Services fixes dishwashers, washing machines, fridges, and ovens, and is a natural fit for households that want one technician who already knows their appliances from previous visits. Brendan gets back to customers quickly, arrives the next day in several accounts, and has fixed faults across two different appliances in a single visit at a price described as very reasonable.

    Reviews most often describe: Repeat faults on dishwashers and washing machines over years

    • Diagnoses and repairs multiple appliances in a single visit
    • Arrives next day and returns on time across repeat call-outs
    • Final price at or below what was quoted before the job
  • 9

    Hi-Tech Appliance Services Ltd

    4.3 134 reviews Top5 Score 150
    5★ 106 4★ 5 2★ 3 1★ 20

    Hi-Tech Appliance Services fixes dishwashers, washing machines, ovens, induction cooktops, and rangehoods, including premium brands like Gaggenau, Miele, and Bosch where parts can be genuinely difficult to source. When Bosch no longer stocked a required controller, Rajesh tracked down a compatible alternative from another brand and made it fit, saving a high-end cooker that would otherwise have been written off.

    Reviews most often describe: Specialist appliances and hard-to-source parts repairs

    • Carries spare parts in the van to fix jobs in one visit
    • Finds replacement parts when manufacturers no longer stock them
    • Quotes match the final charge with no price surprises on the day
  • 10

    SOS Appliance Repairs

    ↓ 3
    4.7 67 reviews +2 Top5 Score 149 +4
    5★ 60 4★ 2 2★ 1 1★ 4

    SOS Appliance Repairs books in washing machine, dryer, fridge, oven, and dish drawer jobs the next day, and Vance regularly arrives with the right parts already loaded, wrapping most faults in a single visit. Customers across South Auckland note he cleans up after himself, offers practical advice on the spot, and prices the work well below what a replacement appliance would cost.

    Reviews most often describe: Next-day callouts for washing machines, dryers and fridges

    • Next-day bookings confirmed quickly after first contact or form submission
    • Vance arrives with parts on hand, finishing most jobs in one visit
    • Fixed older F&P appliances customers had considered writing off

    location_on 43A Fratley Avenue, Farm Cove, Auckland

Related Auckland rankings

About this ranking

How are the top appliance repair services in Auckland chosen? expand_more

We build this page from Google Maps results for appliance repair services in Auckland. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about once a month. This page was last checked on 21 August 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for appliance repair services in Auckland. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 67. Check where you rank or read how rankings work.