Best Appliance Repairs in Auckland
We assessed 36 appliance repair services in Auckland and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 2,605 Google reviews between them. No business can pay for a place in these rankings. Last updated 5 October 2026. How we rank →
Before you hire
Whether it is a washing machine, dishwasher, fridge, oven or dryer, ask for the callout fee and hourly rate before booking, and check whether the callout is credited against the repair if you go ahead. A good technician will tell you when a fix is not worth it against the price of a replacement. For anything still under manufacturer warranty, use the brand's authorised agent so you do not void the cover.
Top 5 Appliance Repairs in Auckland
The 5 highest-scoring businesses from 36 analysed. Ranked on independent signals only. Scroll for our take on each, plus what to ask before you book.
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1
Norwest Appliance Services
★ 4.9 851 reviews +6 Top5 Score 192 +65★ 818 4★ 23 3★ 4 2★ 2 1★ 4Norwest Appliance Services turns around washing machine, dryer, and fridge repairs quickly, often arriving with parts already on hand so the job gets done in a single visit. Technicians like Joe and JB are noted for diagnosing faults on the spot and keeping the final price at or below what was quoted.
location_on 5C Mihini Road, Henderson, Auckland
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2
Norwest Appliance Services
★ 4.9 265 reviews +36 Top5 Score 185 +145★ 253 4★ 10 3★ 2Norwest Appliance Services fixes dishwashers, washing machines, and ovens, with technicians like Wolf, Joe, and Rajneel diagnosing faults quickly and explaining what caused the breakdown before they leave. Flat, upfront pricing with fewer variables than competitors makes it straightforward to budget for a repair call.
location_on 753 Beach Road, Browns Bay, Auckland
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3
Axial Appliance Servicing
↑ 2★ 4.4 366 reviews +8 Top5 Score 174 +95★ 282 4★ 37 3★ 2 2★ 6 1★ 39Axial Appliance Servicing stocks and ships fridge motors, oven components, fridge seals, and dishwasher parts quickly enough that rural Auckland customers have received orders within two days of placing them. Technicians call ahead before arriving, and longtime clients point to over two decades of scheduled visits as a reason they keep returning.
location_on 2/59 Carbine Road, Mount Wellington, Auckland
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4
Apex Appliance Repair Services Ltd
↓ 1★ 4.5 359 reviews +3 Top5 Score 171 +55★ 312 4★ 3 3★ 2 2★ 4 1★ 38Apex Appliance Repair covers washing machines, dishwashers, fridges, dryers, and ovens across the same property, often returning months later when a second fault develops. Parts are ordered and tracked when not on hand, and next-day bookings come up repeatedly as a reason customers keep coming back.
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5
SB Appliance Servicing
↓ 1★ 4.7 245 reviews +4 Top5 Score 167 +25★ 212 4★ 13 3★ 3 2★ 4 1★ 13SB Appliance Servicing gets washing machines, ovens, dishwashers, and dish drawers working again, with technicians who text ahead, arrive on time, and quote costs on the spot before starting work. Itemised pricing and carrying common parts like oven door springs to the first visit mean many jobs wrap up the same day.
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Before you book an appliance repair service in Auckland
Drawn from 322 customer reviews collected for this page. The first answer is what it costs.
What does appliance repair typically cost in New Zealand? expand_more
Call-out or diagnostic fees in Auckland run from $80 to $150 including GST, with some operators at the higher end of that range. Labour rates sit between $90 and $180 per hour, and parts are charged on top of both.
Full repair costs for a washing machine commonly land between $150 and $400, fridge repairs between $150 and $500, and oven repairs between $100 and $350. If a repair is approaching more than half the cost of a new equivalent appliance, replacement is usually the sounder financial choice.
How is an appliance repairer held accountable for a faulty repair? expand_more
Appliance repair is not a licensed trade in New Zealand, so accountability rests primarily on the Consumer Guarantees Act 1993, which requires any service to be carried out with reasonable care and skill. Where the repair involves fixed electrical work, that work must be done by a person registered with the Electrical Workers Registration Board (EWRB), and you can verify registration on the EWRB public register before anyone touches your appliance.
A reputable operator will offer a written warranty covering both labour and the replacement part, typically three to twelve months, and should return at no extra charge if the same fault recurs within that period. If the appliance is still under the manufacturer's warranty, using an authorised service agent protects that warranty and shifts liability back to the manufacturer if the repair fails.
When is it worth repairing an appliance instead of replacing it? expand_more
The practical rule is that if the repair quote exceeds roughly half the price of a comparable new appliance, replacement is usually the better call once you factor in the risk of further faults. Age matters too: washing machines and dishwashers have expected lifespans of around ten to fifteen years, refrigerators fifteen to twenty years, so a repair on an appliance well inside that window is usually worth pursuing. A good repairer will tell you honestly when a fix is not economical, and parts availability for older or discontinued models can make the decision for you if sourcing a component means weeks of waiting or a cost that rivals the machine's value.
What are the warning signs of an appliance repairer you should not use? expand_more
- –No callout fee amount disclosed upfront, with a large fee presented only after the technician arrives and does minimal or no work.
- –Vague or rushed diagnosis, such as declaring a fault unfixable within minutes without proper investigation, or suggesting an expensive part without ruling out simpler causes.
- –Charging in full for a repair that fails to fix the problem, then quoting a further fee when the same fault returns shortly afterward.
- –No written warranty offered on either the labour or the replacement part.
- –Misdiagnosis that leads to an unnecessary part being fitted, particularly where the actual fault was straightforward and identifiable through basic testing.
- –Poor communication after the initial visit, including no follow-up on ordered parts, repeated missed appointments, or going silent when a complaint is raised.
What should you ask before booking an appliance repair? expand_more
- –Ask for the exact callout or diagnostic fee upfront, and confirm whether it is credited against the total repair cost if you go ahead.
- –Ask whether they hold parts for your specific brand and model, or how long sourcing typically takes, since some parts must be ordered from offshore.
- –Ask what warranty they provide on both the labour and any replacement part, and get the answer in writing before work starts.
- –Ask if they can give a rough repair-or-replace steer over the phone based on the model number and the fault description, which saves paying a callout fee on an uneconomical repair.
- –If the appliance is still under manufacturer warranty, ask whether they are an authorised service agent for that brand, since using a non-authorised repairer can void the warranty.
Also recommended appliance repair services in Auckland
Ranked 6 to 10 on the same public review record.
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6
Ajax Appliance Repairs
↑ 1★ 4.9 89 reviews +7 Top5 Score 163 +75★ 87 4★ 1 1★ 1Ajax Appliance Repairs comes prepared: Tama pulls F&P model details in advance, arrives with the right part loaded, and fixes washing machines, fridges, and dishwashers in a single visit. Customers repeatedly point to clear upfront pricing, plain-language explanations of the fault, and practical tips to prevent the same problem recurring.
location_on 56b Wallace Road, Māngere Bridge, Auckland
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7
Easy Appliance Servicing
↓ 1★ 4.9 106 reviews +3 Top5 Score 163 +55★ 103 4★ 1 1★ 2Easy Appliance Servicing fixes fridges, freezers, dryers, and washing machines, with same-day callouts coming up repeatedly across different customers and job types. Technicians like Sunny and Sam give clear arrival timeframes upfront, and pricing lands noticeably below what other repairers quoted for the same work.
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8
AB Appliances
★ 4.2 161 reviews Top5 Score 1575★ 126 4★ 4 3★ 1 2★ 5 1★ 25AB Appliances regularly services ovens, dishwashers, dryers, and gas hobs in a single visit, with technicians like Tommy and Rodrigo walking customers through the diagnosis before and after the work. Detailed verbal explanations, notes carried through to the invoice, and same-day or next-day attendance come up repeatedly across different job types and customers.
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9
Appliance Masters
★ 5.0 76 reviews Top5 Score 1565★ 76Appliance Masters gets ovens, dishwashers, washing machines, dryers, and stovetops repaired, with Connor ordering parts in advance so jobs rarely need a second visit. Customers with hard deadlines, including property settlements days away, point to him sourcing and installing a replacement dishwasher from scratch and fitting urgent oven repairs in time for handover.
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10
Gas Appliance Specialists
★ 4.9 87 reviews Top5 Score 1565★ 84 4★ 1 2★ 1 1★ 1Gas Appliance Specialists covers gas fire servicing, gas central heating, gas water heater installation, and hot water system repairs, with office staff like Sarah and Linda often resolving simple faults over the phone before a technician is needed. Technicians such as Sage, Brooke, and Sajjan walk customers through what they find and leave practical tips on extending appliance life.
About this ranking
What the 10 appliance repair services listed above hold, at the 5 October 2026 check.
We first assessed appliance repair services in Auckland in July 2026 and have rechecked the ranking twice since. Norwest Appliance Services has held first place at every check, and Apex Appliance Repair Services Ltd and SB Appliance Servicing have been in the top 5 alongside it throughout. Across the 11 locations we assess appliance repair services in, the 100 businesses listed have a median rating of 4.8, and one-star reviews are 4.5% of their total.
What has changed since July 2026? expand_more
- Oct 2026
Scoring method updated. AB Appliances, Appliance Masters and Gas Appliance Specialists entered the list.
- Aug 2026
Norwest Appliance Services entered the top 5 at #2. Axial Appliance Servicing entered the top 5, up from #6. Easy Appliance Servicing left the top 5, down to #6. Ajax Appliance Repairs left the top 5, down to #7.
- Jul 2026
First check. Norwest Appliance Services #1.
How are the top appliance repair services in Auckland chosen? expand_more
We build this page from Google Maps results for appliance repair services in Auckland. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for appliance repair services in Auckland. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.