Best Carpet Cleaners in Wellington

We assessed 25 carpet cleaners in Wellington and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 700 Google reviews between them. No business can pay for a place in these rankings. Last updated 10 September 2026. How we rank

Top 5 Carpet Cleaners in Wellington

The top 5 carpet cleaners in Wellington are #1 All Star Cleaning, #2 Harbour City Chem-Dry, #3 The Carpet Cleaning Team, #4 JAE, and #5 Apex Cleaning, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    All Star Cleaning

    ★ 5.0 189 reviews Top5 Score 168
    5★ 187 4★ 2

    All Star Cleaning gets carpets steam cleaned to remove stains and freshen fibres, and takes on end-of-tenancy jobs where both carpet and full house cleaning are needed together. Reviewers note that lead cleaner Guru keeps clients updated throughout the job, including flagging any extra work before proceeding, so there are no surprises at the end.

    10 Kilbirnie Crescent, Kilbirnie, Wellington

    021 100 1490 Map Is this your business?
  • 2

    Harbour City Chem-Dry - Wellington

    ★ 5.0 109 reviews Top5 Score 161
    5★ 109

    Harbour City Chem-Dry cleans fitted carpets, area rugs, and upholstery, and steps in for urgent situations like burst pipes where clear communication with insurers matters. Technicians like Dale, Bob, and Jared explain what they're doing before they start, move furniture carefully, and contact clients ahead of time when scheduling changes.

    2b Hoffs Place, Kenepuru, Wellington

    04 499 2233 Map Is this your business?
  • 3

    The Carpet Cleaning Team

    ↑ 1
    ★ 5.0 66 reviews Top5 Score 154
    5★ 66

    The Carpet Cleaning Team takes on carpets other companies have already failed on, including deep-set pet urine, mystery stains left by previous tenants, and marks spread worse by a prior cleaner. James flags problem areas upfront, works through them rather than doing a quick pass, and adapts to short-notice bookings without making it complicated.

    022 422 5278 Map Is this your business?
  • 4

    JAE Carpet Cleaning Wellington

    ↑ 1
    ★ 4.9 75 reviews Top5 Score 154
    5★ 72 4★ 2 1★ 1

    JAE cleans carpets across full houses, end-of-tenancy jobs, and stubborn stain removal including pet marks, lipstick, and drink spills, with technicians like Darren, Jerry, Sia, and Lawrence carrying out the work. Their van-mounted machine gets deeper results than portable units, and they leave drying fans overnight at no extra charge to speed up the process.

    4 Arney Street, Newtown, Wellington

    04 383 7073 Map Is this your business?
  • 5

    Apex Cleaning Service

    ↑ 2
    ★ 4.9 52 reviews Top5 Score 149
    5★ 51 1★ 1

    Apex Cleaning turns around urgent carpet jobs on short notice, with reviewers noting same-day availability and results that left carpets looking brand new. Ray and Angel call ahead the day before and again on the day, and stubborn stains like ground-in coffee come out fully rather than being treated as acceptable losses.

    27 Kerkwall Drive, Naenae, Lower Hutt

    022 606 4460 Map Is this your business?

Before you hire

Many carpet cleaners also clean rugs and upholstery, and some take on office and commercial carpet. Carpet cleaning is an unlicensed trade in New Zealand, so the useful credential is IICRC certification, which most carpet manufacturers ask for to keep a warranty valid. Ask whether the price is per room or per square metre, whether stain treatment and moving furniture are included, and how long the carpet will take to dry. If you are cleaning for an end-of-tenancy inspection, Tenancy Services says a clause requiring a professional carpet clean is likely unenforceable: the standard is reasonably clean and tidy, so pay for a clean the carpet actually needs, not one the agreement demands.

Before you book a carpet cleaner in Wellington

Drawn from 433 customer reviews collected for this page.

What does carpet cleaning typically cost in New Zealand?

A standard room runs roughly $35 to $80 for hot water extraction, or $4 to $7 per square metre where the cleaner charges by area. Most operators apply a minimum call-out charge of $80 to $150, so a single small room can feel expensive on a per-room basis.

A three-bedroom house in Wellington lands somewhere between $200 and $450 depending on condition, method and the extras involved. Stain treatment, pet odour removal, upholstery, rugs, stairs and moving furniture are the items most likely to push a low headline price upward, so get all of them quoted before booking.

Do I have to get the carpets professionally cleaned at the end of a tenancy?

Under section 40 of the Residential Tenancies Act 1986, a tenant must leave the premises reasonably clean and reasonably tidy, and Tenancy Services is clear that professional carpet cleaning is only required if that is what it takes to reach that standard. A clause in your tenancy agreement demanding a professional clean is likely unenforceable, and a landlord cannot simply deduct the cost from your bond without your agreement or a Tenancy Tribunal order.

Photograph your carpets at move-in and move-out, and keep the original condition report, since those records are what the Tribunal relies on in a dispute. If you do pay for a professional clean, keep the receipt, as it is the single most useful piece of evidence you can hold.

Steam cleaning or dry cleaning: which is right for my carpet?

Hot water extraction, often called steam cleaning, is what most carpet manufacturers recommend for a genuine deep clean and for keeping a warranty valid, but it leaves carpet damp for four to eight hours, which reviewers were specifically advised to plan around. Dry or low-moisture methods suit wool carpet, which is common in New Zealand homes, and any situation where you need the floor back in use quickly or where the soiling is light. A reputable operator will pre-vacuum, pre-spray problem areas, extract thoroughly to avoid over-wetting, and give you clear drying advice, since leftover detergent residue and poor extraction are the main reasons stains reappear or carpet re-soils within weeks of a clean.

What are the warning signs of a carpet cleaner you should not book?
  • –A very low per-room price that is then inflated on site with add-on charges for stain treatment, furniture moving or pet odour that were never mentioned in the original quote.
  • –Carpets left soaking wet after the job, which points to poor extraction and risks mould, underlay damage and stains wicking back to the surface once dry.
  • –Stains that reappear within days of the clean, which indicates the operator used too much detergent, failed to rinse properly or did not treat the source of the stain.
  • –No-shows or last-minute cancellations on end-of-tenancy bookings, where missing the inspection date can cost you your bond.
  • –No public liability insurance, meaning any damage to skirting boards, furniture or the carpet itself comes out of your pocket rather than theirs.
  • –A franchise booking line that sends a subcontractor whose equipment or pricing does not match what was quoted over the phone.
What should you ask before booking a carpet cleaner?
  • –Ask for the total price covering your specific rooms, including any stain treatment, pet odour work and furniture moving, so the figure you agree to is the figure on the invoice.
  • –Ask which method they use, hot water extraction or low-moisture, and how long drying takes, so you can plan access especially for an end-of-tenancy handover.
  • –Ask whether the technician holds IICRC certification, which is the main credential in an otherwise unlicensed trade, and whether the business carries public liability insurance for damage.
  • –Ask what happens if a stain does not come out or reappears after a few days, since a clear answer reveals whether the operator stands behind their work.
  • –Ask whether they can guarantee attendance on your specific end-of-tenancy date, and confirm it in writing, since a no-show can jeopardise your bond refund.

More rankings

Related services in Wellington 2 links
Carpet Cleaners elsewhere in New Zealand 5 links
More home maintenance rankings in Wellington 6 links

About this ranking

What the 10 carpet cleaners listed above hold, at the 10 September 2026 check.

189
reviews held by the #1 ranked business
52
reviews held by the #5 ranked business
4.7
lowest rating among the 10 listed
0.7%
of their 700 reviews are one-star

We first assessed carpet cleaners in Wellington in September 2026.

How are the top carpet cleaners in Wellington chosen?

We build this page from Google Maps results for carpet cleaners in Wellington. Each one is scored on its public rating and review record, using the same published method on every page. Businesses outside the area, or whose reviews describe a different line of work, are left out. Every category and city is rechecked on a rolling cycle, about every two to three months. See how we rank for how rankings are made and who is left out. On specialist pages like this one, a business's reviews count in proportion to how many of them are about carpet cleaners, so a business mostly reviewed for other work cannot win on review volume alone. See the words we look for.

Are you a carpet cleaner in Wellington?

No business can pay for a place in these rankings. Claiming and verifying your listing is free: it adds a small trust bonus (+3 points) to your score, for confirming a real operator stands behind the listing, and gives you a dashboard showing how your score is made up. A paid subscription adds a website link, a profile page and your ranking history. Claim your listing or see what a subscription includes.

Not listed? The usual reasons are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Check where you rank first, and if you think we missed you, get in touch.