Best Carpet Cleaners in Napier and Hastings
We assessed 13 carpet cleaners in Napier and Hastings and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 231 Google reviews between them. No business can pay for a place in these rankings. Last updated 10 September 2026. How we rank →
Before you hire
Carpet cleaning is an unlicensed trade in New Zealand, so the useful credential is IICRC certification, which most carpet manufacturers ask for to keep a warranty valid. Ask whether the price is per room or per square metre, whether stain treatment and moving furniture are included, and how long the carpet will take to dry. If you are cleaning for an end-of-tenancy inspection, Tenancy Services says a clause requiring a professional carpet clean is likely unenforceable: the standard is reasonably clean and tidy, so pay for a clean the carpet actually needs, not one the agreement demands.
Top 5 Carpet Cleaners in Napier and Hastings
The top 5 carpet cleaners in Napier and Hastings are #1 Gardna, #2 Xtreme Carpet Cleaning, #3 JAE Carpet Cleaning, #4 Alan Young Carpet Services, and #5 Advanced Dry Carpet Cleaning, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.
-
1
Gardna Carpet Cleaning Ltd
★ 4.9 49 reviews Top5 Score 1495★ 48 1★ 1Gardna gets results on stains other cleaners leave behind, including turmeric, rust, curry, and pet vomit on carpets, with named technicians like Mark, Mitch, and Ross handling jobs from urgent same-day callouts to long-scheduled full-room cleans. When a stain may not fully lift, they say so upfront and will defer a return visit rather than charge for unnecessary treatments.
location_on 35 Ferry Road, Clive
-
2
Xtreme carpet cleaning & upholstery ltd best price in Hawkes Bay with great results we are the most popular carpet cleaner
★ 4.9 45 reviews Top5 Score 1475★ 44 1★ 1Xtreme Carpet Cleaning tackles rental turnovers, pet stain removal, urine treatments, and full steam cleans, with Matt regularly leaving carpets that landlords and tenants had written off looking and smelling fresh. Booking is handled by Alex, making communication a two-person operation that keeps scheduling smooth from first contact through to job completion.
location_on 811 Alexandra Street, Parkvale, Hastings
-
3
JAE Carpet Cleaning Hawkes Bay
★ 4.9 36 reviews Top5 Score 1455★ 34 4★ 2JAE Carpet Cleaning is the name insurers and homeowners call when water damage strikes, covering emergency flood response, carpet cleaning, and moisture remediation across Hawkes Bay. Technicians like Tony and Paul have turned up within the hour during flood events, moved furniture, called in backup when jobs escalated, and kept clients informed at every stage until the work was done.
location_on 84 Guppy Road, Greenmeadows, Napier
-
4
Alan Young Carpet Services Ltd
★ 4.8 25 reviews Top5 Score 1385★ 23 4★ 1 2★ 1Alan Young Carpet Services cleans carpets in homes and business premises, covers stain removal including severe blood staining, and responds to flood-related carpet drying when timing is tight. Pricing comes up repeatedly as a reason clients return year after year, and the business accommodates out-of-hours scheduling for commercial clients who cannot afford downtime.
location_on 36 Ranfurly Street, Tamatea, Napier
-
5
Advanced Dry Carpet Cleaning
★ 5.0 14 reviews Top5 Score 1345★ 14Advanced Dry Carpet Cleaning restores carpets and upholstery in homes where years of smoke, heavy soiling, or severe staining have built up, using locally developed eco-friendly products. Jack fits in urgent last-minute jobs around a full schedule, and clients report being able to walk on carpets immediately after the clean is finished.
location_on 32 Neeve Road, Taradale, Napier
Before you book a carpet cleaner in Napier and Hastings
Drawn from 181 customer reviews collected for this page. The first answer is what it costs.
What does carpet cleaning typically cost in New Zealand? expand_more
Expect to pay roughly $35 to $80 per standard room for hot water extraction, or $4 to $7 per square metre where the cleaner prices by area. Most operators carry a minimum call-out charge of $80 to $150, so a single room can feel expensive, with some quoting the first room around $120 to cover travel and setup, then $60 or so for each additional room.
A three-bedroom house in reasonable condition lands between $200 and $450, with Napier and Hastings sitting below the Auckland and Wellington price ceiling. Stain treatment, pet-odour work, upholstery, rugs, stairs and furniture moving are the extras that push a headline price up on the day, so get every one of them quoted in writing before booking.
Do I have to get the carpets professionally cleaned at the end of a tenancy? expand_more
Under section 40 of the Residential Tenancies Act 1986, a tenant must leave the premises reasonably clean and reasonably tidy, and Tenancy Services is clear that professional carpet cleaning is only required if that is what it takes to reach that standard. A clause in a tenancy agreement demanding a professional clean may be unenforceable, so a landlord cannot treat it as a routine condition for returning the bond.
Photograph the carpet at move-in and move-out, keep the original condition report, and hold onto any receipt if you do pay for a clean, since those documents are what settles arguments at the Tenancy Tribunal. Reviewers in this region used local cleaners specifically for exit cleans and found the receipt protected them, which reflects standard practice across the industry.
Steam cleaning or dry cleaning: which is right for my carpet? expand_more
Hot water extraction, often called steam cleaning, is what most carpet manufacturers recommend for a thorough deep clean and for keeping a warranty valid, but it leaves carpet damp for four to eight hours, so plan around that. Dry or low-moisture methods suit wool carpet, which is common in Hawke's Bay homes and needs a wool-safe approach, and they work well for light soiling or when you need the carpet back in use quickly. A good operator will pre-vacuum, pre-spray, extract thoroughly and advise on drying before they leave, since over-wetting and leftover detergent residue are the two main causes of fast re-soiling and stains reappearing once the carpet dries.
What are the warning signs of a carpet cleaner you should not book? expand_more
- –A quote that doubles on the day once stain treatment, furniture moving or extra rooms are added, with the extra charges buried in fine print rather than stated upfront.
- –Carpets left soaking wet after the job, which points to poor extraction and leads to mould risk and rapid re-soiling.
- –Stains that reappear within days of the clean, caused by detergent residue wicking back to the surface, which a thorough rinse and proper extraction prevent.
- –Defensive or dismissive responses when you raise a complaint, including being accused of dishonesty rather than having the issue investigated.
- –No public liability insurance for damage to carpet, skirting boards or furniture, leaving you with no recourse if something goes wrong.
- –Operators who cannot confirm the stain treatment outcome honestly before starting, or who make guarantees on pet odour and turmeric stains without first assessing the carpet in person.
What should you ask before booking a carpet cleaner? expand_more
- –Ask for a total price that covers your actual rooms, any stain treatment, pet-odour work, furniture moving and upholstery, not just a per-room headline rate.
- –Confirm which method they use, hot water extraction or dry, and ask how long the carpet will be damp before you can walk on it or replace furniture.
- –Ask whether the technician holds IICRC certification, which is the recognised credential in an otherwise unlicensed trade in New Zealand.
- –Ask whether they carry public liability insurance for damage to carpet, furniture or fittings during the job.
- –Ask what happens if a stain does not come out or reappears within a week, and whether they will return at no extra charge.
- –If you need the clean for an end-of-tenancy inspection, confirm the exact date and time they can commit to, and ask whether they provide a receipt suitable for Tenancy Tribunal evidence.
Also recommended carpet cleaners in Napier and Hastings
Ranked 6 to 10 on the same public review record.
-
6
Chem-Dry Hawkes Bay
★ 4.8 14 reviews Top5 Score 1315★ 13 2★ 1Chem-Dry Hawkes Bay draws repeat clients across decades, covering carpet cleaning for homes and offices, stubborn stain removal, and pet odour and urine treatments. Named technicians like Jade work through commercial spaces and residential jobs alike, with clients noting carpets came out far beyond what they expected, and after-hours phone support available well into the evening for booking queries.
location_on 1/17 Leyland Street, Onekawa, Napier
-
7
Carpet Tech
★ 5.0 10 reviews Top5 Score 1295★ 10Carpet Tech restores carpets, dining chairs, and couches where long-standing stains, including those three or more years old on light and difficult-to-clean carpet types, have defeated previous cleaners. Andy is straightforward to book, turns jobs around without fuss, and comes in at a price point that multiple clients flag as genuinely reasonable for the results delivered.
location_on 1 Russell Robertson Drive, Hastings
-
8
A A A Services Hawkes Bay
★ 4.1 17 reviews Top5 Score 1255★ 11 4★ 2 3★ 1 2★ 1 1★ 2AAA Services fits carpet cleaning into tight schedules, with office staff like Phillipa and Robyn working to get jobs booked as soon as possible. Brent carries out the on-site work and clients report the results consistently meet expectations without needing to follow up or chase for completion.
location_on 4122/208 Southland Road, Hastings
-
9
KC Cleaning Company - Hawkes Bay
★ 4.1 15 reviews Top5 Score 1245★ 11 4★ 1 1★ 3KC Cleaning brings carpets back from stains clients had written off as permanent, and has built a repeat following among rental property owners wanting reliable results between tenancies. Chrissie is name-checked across multiple jobs for working quickly and leaving homes spotless, with clients flagging both the speed and the value as reasons to return.
location_on Frimley, Napier
-
10
Michael's Carpet Cleaning Services
★ 5.0 6 reviews Top5 Score 1235★ 6Michael's Carpet Cleaning lifts difficult stains from bedroom carpets and upholstery that clients were not confident would shift, working through the job patiently and answering questions along the way. Pricing comes up repeatedly as a genuine draw, and multiple clients note the combination of fast turnaround and affordable rates as the reason they plan to book again.
About this ranking
What the 10 carpet cleaners listed above hold, at the 10 September 2026 check.
We first assessed carpet cleaners in Napier and Hastings in September 2026. Across the 13 locations we assess carpet cleaners in, the 120 businesses listed have a median rating of 4.9, and one-star reviews are 2.7% of their total.
How are the top carpet cleaners in Napier and Hastings chosen? expand_more
We build this page from Google Maps results for carpet cleaners in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for carpet cleaners in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.