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Best Carpet Cleaners in Napier and Hastings

We assessed 15 carpet cleaners in Napier and Hastings and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 319 Google reviews between them. No business can pay for a place in these rankings. Last updated 9 September 2026. How we rank →

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Before you hire

Carpet cleaning is an unlicensed trade in New Zealand, so the useful credential is IICRC certification, which most carpet manufacturers ask for to keep a warranty valid. Ask whether the price is per room or per square metre, whether stain treatment and moving furniture are included, and how long the carpet will take to dry. If you are cleaning for an end-of-tenancy inspection, Tenancy Services says a clause requiring a professional carpet clean is likely unenforceable: the standard is reasonably clean and tidy, so pay for a clean the carpet actually needs, not one the agreement demands.

Top 5 Carpet Cleaners in Napier and Hastings

The top 5 carpet cleaners in Napier and Hastings are #1 UltraShine, #2 Gardna, #3 Xtreme Carpet Cleaning, #4 JAE Carpet Cleaning, and #5 Alan Young Carpet Services, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    UltraShine Commercial Cleaning Hawke's Bay

    ★ 4.9 88 reviews Top5 Score 156
    5★ 86 4★ 1 1★ 1

    UltraShine takes on deep cleans, move-out cleans, and ongoing scheduled visits across both residential and commercial properties in Hawke's Bay. Clients running student accommodation and large worker housing blocks return to them repeatedly for urgent turnarounds, with staff named individually across jobs for their thoroughness and willingness to go beyond the brief.

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  • 2

    Gardna Carpet Cleaning Ltd

    ★ 4.9 49 reviews Top5 Score 148
    5★ 48 1★ 1

    Gardna gets results on stains other cleaners leave behind, including turmeric, rust, curry, and pet vomit on carpets, with named technicians like Mark, Mitch, and Ross handling jobs from urgent same-day callouts to long-scheduled full-room cleans. When a stain may not fully lift, they say so upfront and will defer a return visit rather than charge for unnecessary treatments.

    location_on 35 Ferry Road, Clive

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  • 3

    Xtreme carpet cleaning & upholstery ltd best price in Hawkes Bay with great results we are the most popular carpet cleaner

    ★ 4.9 45 reviews Top5 Score 147
    5★ 44 1★ 1

    Xtreme Carpet Cleaning tackles rental turnovers, pet stain removal, urine treatments, and full steam cleans, with Matt regularly leaving carpets that landlords and tenants had written off looking and smelling fresh. Booking is handled by Alex, making communication a two-person operation that keeps scheduling smooth from first contact through to job completion.

    location_on 811 Alexandra Street, Parkvale, Hastings

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  • 4

    JAE Carpet Cleaning Hawkes Bay

    ★ 4.9 36 reviews Top5 Score 145
    5★ 34 4★ 2

    JAE Carpet Cleaning is the name insurers and homeowners call when water damage strikes, covering emergency flood response, carpet cleaning, and moisture remediation across Hawkes Bay. Technicians like Tony and Paul have turned up within the hour during flood events, moved furniture, called in backup when jobs escalated, and kept clients informed at every stage until the work was done.

    location_on 84 Guppy Road, Greenmeadows, Napier

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  • 5

    Alan Young Carpet Services Ltd

    ★ 4.8 25 reviews Top5 Score 138
    5★ 23 4★ 1 2★ 1

    Alan Young Carpet Services cleans carpets in homes and business premises, covers stain removal including severe blood staining, and responds to flood-related carpet drying when timing is tight. Pricing comes up repeatedly as a reason clients return year after year, and the business accommodates out-of-hours scheduling for commercial clients who cannot afford downtime.

    location_on 36 Ranfurly Street, Tamatea, Napier

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Before you book a carpet cleaner in Napier and Hastings

Drawn from 181 customer reviews collected for this page. The first answer is what it costs.

What does carpet cleaning typically cost in New Zealand? expand_more

Expect to pay roughly $35 to $80 per standard room for hot water extraction, or $4 to $7 per square metre where the cleaner prices by area. Most operators carry a minimum call-out charge of $80 to $150, so a single room can feel expensive, with some quoting the first room around $120 to cover travel and setup, then $60 or so for each additional room. A three-bedroom house in reasonable condition lands between $200 and $450, with Napier and Hastings sitting below the Auckland and Wellington price ceiling. Stain treatment, pet-odour work, upholstery, rugs, stairs and furniture moving are the extras that push a headline price up on the day, so get every one of them quoted in writing before booking.

Do I have to get the carpets professionally cleaned at the end of a tenancy? expand_more

Under section 40 of the Residential Tenancies Act 1986, a tenant must leave the premises reasonably clean and reasonably tidy, and Tenancy Services is clear that professional carpet cleaning is only required if that is what it takes to reach that standard. A clause in a tenancy agreement demanding a professional clean may be unenforceable, so a landlord cannot treat it as a routine condition for returning the bond. Photograph the carpet at move-in and move-out, keep the original condition report, and hold onto any receipt if you do pay for a clean, since those documents are what settles arguments at the Tenancy Tribunal. Reviewers in this region used local cleaners specifically for exit cleans and found the receipt protected them, which reflects standard practice across the industry.

Steam cleaning or dry cleaning: which is right for my carpet? expand_more

Hot water extraction, often called steam cleaning, is what most carpet manufacturers recommend for a thorough deep clean and for keeping a warranty valid, but it leaves carpet damp for four to eight hours, so plan around that. Dry or low-moisture methods suit wool carpet, which is common in Hawke's Bay homes and needs a wool-safe approach, and they work well for light soiling or when you need the carpet back in use quickly. A good operator will pre-vacuum, pre-spray, extract thoroughly and advise on drying before they leave, since over-wetting and leftover detergent residue are the two main causes of fast re-soiling and stains reappearing once the carpet dries.

What are the warning signs of a carpet cleaner you should not book? expand_more
  • –A quote that doubles on the day once stain treatment, furniture moving or extra rooms are added, with the extra charges buried in fine print rather than stated upfront.
  • –Carpets left soaking wet after the job, which points to poor extraction and leads to mould risk and rapid re-soiling.
  • –Stains that reappear within days of the clean, caused by detergent residue wicking back to the surface, which a thorough rinse and proper extraction prevent.
  • –Defensive or dismissive responses when you raise a complaint, including being accused of dishonesty rather than having the issue investigated.
  • –No public liability insurance for damage to carpet, skirting boards or furniture, leaving you with no recourse if something goes wrong.
  • –Operators who cannot confirm the stain treatment outcome honestly before starting, or who make guarantees on pet odour and turmeric stains without first assessing the carpet in person.
What should you ask before booking a carpet cleaner? expand_more
  • –Ask for a total price that covers your actual rooms, any stain treatment, pet-odour work, furniture moving and upholstery, not just a per-room headline rate.
  • –Confirm which method they use, hot water extraction or dry, and ask how long the carpet will be damp before you can walk on it or replace furniture.
  • –Ask whether the technician holds IICRC certification, which is the recognised credential in an otherwise unlicensed trade in New Zealand.
  • –Ask whether they carry public liability insurance for damage to carpet, furniture or fittings during the job.
  • –Ask what happens if a stain does not come out or reappears within a week, and whether they will return at no extra charge.
  • –If you need the clean for an end-of-tenancy inspection, confirm the exact date and time they can commit to, and ask whether they provide a receipt suitable for Tenancy Tribunal evidence.

Carpet Cleaners ranked 6 to 10 in Napier and Hastings

They scored below the top 5 on the same public review record.

  • 6

    Advanced Dry Carpet Cleaning

    ★ 5.0 14 reviews Top5 Score 134
    5★ 14

    Advanced Dry Carpet Cleaning restores carpets and upholstery in homes where years of smoke, heavy soiling, or severe staining have built up, using locally developed eco-friendly products. Jack fits in urgent last-minute jobs around a full schedule, and clients report being able to walk on carpets immediately after the clean is finished.

    location_on 32 Neeve Road, Taradale, Napier

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  • 7

    Chem-Dry Hawkes Bay

    ★ 4.8 14 reviews Top5 Score 131
    5★ 13 2★ 1

    Chem-Dry Hawkes Bay draws repeat clients across decades, covering carpet cleaning for homes and offices, stubborn stain removal, and pet odour and urine treatments. Named technicians like Jade work through commercial spaces and residential jobs alike, with clients noting carpets came out far beyond what they expected, and after-hours phone support available well into the evening for booking queries.

    location_on 1/17 Leyland Street, Onekawa, Napier

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  • 8

    CrestClean Commercial Cleaning Hawke's Bay

    ★ 4.6 32 reviews Top5 Score 130
    5★ 29 1★ 3

    CrestClean in Hawke's Bay suits commercial property managers and schools needing regular contracted cleaning, with franchise teams like Jeewan and Indica running the same sites for years and building genuine working relationships with clients. Attention to detail and proactive communication mean clients in settings from medical clinics to kura report their spaces are left spotless without needing to follow up.

    location_on 33 Austin Street, Onekawa, Napier

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  • 9

    Carpet Tech

    ★ 5.0 10 reviews Top5 Score 129
    5★ 10

    Carpet Tech restores carpets, dining chairs, and couches where long-standing stains, including those three or more years old on light and difficult-to-clean carpet types, have defeated previous cleaners. Andy is straightforward to book, turns jobs around without fuss, and comes in at a price point that multiple clients flag as genuinely reasonable for the results delivered.

    location_on 1 Russell Robertson Drive, Hastings

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  • 10

    Michael's Carpet Cleaning Services

    ★ 5.0 6 reviews Top5 Score 123
    5★ 6

    We generate summaries once a business has enough reviews for a reliable sample.

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About this ranking

How are the top carpet cleaners in Napier and Hastings chosen? expand_more

We build this page from Google Maps results for carpet cleaners in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about every two months. This page was last checked on 9 September 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for carpet cleaners in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 6. Check where you rank or read how rankings work.