Best Carpet Cleaners in Napier and Hastings

We assessed 13 carpet cleaners in Napier and Hastings and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 231 Google reviews between them. No business can pay for a place in these rankings. Last updated 10 September 2026. How we rank

Top 5 Carpet Cleaners in Napier and Hastings

The top 5 carpet cleaners in Napier and Hastings are #1 Gardna, #2 Xtreme Carpet Cleaning, #3 JAE Carpet Cleaning, #4 Alan Young Carpet Services, and #5 Advanced Dry Carpet Cleaning, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    Gardna Carpet Cleaning Ltd

    ★ 4.9 49 reviews Top5 Score 149
    5★ 48 1★ 1

    Gardna gets results on stains other cleaners leave behind, including turmeric, rust, curry, and pet vomit on carpets, with named technicians like Mark, Mitch, and Ross handling jobs from urgent same-day callouts to long-scheduled full-room cleans. When a stain may not fully lift, they say so upfront and will defer a return visit rather than charge for unnecessary treatments.

    35 Ferry Road, Clive

    021 397 668 Map Is this your business?
  • 2

    Xtreme carpet cleaning & upholstery ltd best price in Hawkes Bay with great results we are the most popular carpet cleaner

    ★ 4.9 45 reviews Top5 Score 147
    5★ 44 1★ 1

    Xtreme Carpet Cleaning tackles rental turnovers, pet stain removal, urine treatments, and full steam cleans, with Matt regularly leaving carpets that landlords and tenants had written off looking and smelling fresh. Booking is handled by Alex, making communication a two-person operation that keeps scheduling smooth from first contact through to job completion.

    811 Alexandra Street, Parkvale, Hastings

    021 091 60982 Map Is this your business?
  • 3

    JAE Carpet Cleaning Hawkes Bay

    ★ 4.9 36 reviews Top5 Score 145
    5★ 34 4★ 2

    JAE Carpet Cleaning is the name insurers and homeowners call when water damage strikes, covering emergency flood response, carpet cleaning, and moisture remediation across Hawkes Bay. Technicians like Tony and Paul have turned up within the hour during flood events, moved furniture, called in backup when jobs escalated, and kept clients informed at every stage until the work was done.

    84 Guppy Road, Greenmeadows, Napier

    06 844 3772 Map Is this your business?
  • 4

    Alan Young Carpet Services Ltd

    ★ 4.8 25 reviews Top5 Score 138
    5★ 23 4★ 1 2★ 1

    Alan Young Carpet Services cleans carpets in homes and business premises, covers stain removal including severe blood staining, and responds to flood-related carpet drying when timing is tight. Pricing comes up repeatedly as a reason clients return year after year, and the business accommodates out-of-hours scheduling for commercial clients who cannot afford downtime.

    36 Ranfurly Street, Tamatea, Napier

    06 844 8556 Map Is this your business?
  • 5

    Advanced Dry Carpet Cleaning

    ★ 5.0 14 reviews Top5 Score 134
    5★ 14

    Advanced Dry Carpet Cleaning restores carpets and upholstery in homes where years of smoke, heavy soiling, or severe staining have built up, using locally developed eco-friendly products. Jack fits in urgent last-minute jobs around a full schedule, and clients report being able to walk on carpets immediately after the clean is finished.

    32 Neeve Road, Taradale, Napier

    06 844 3667 Map Is this your business?

Before you hire

Many carpet cleaners also clean rugs and upholstery, and some take on office and commercial carpet. Carpet cleaning is an unlicensed trade in New Zealand, so the useful credential is IICRC certification, which most carpet manufacturers ask for to keep a warranty valid. Ask whether the price is per room or per square metre, whether stain treatment and moving furniture are included, and how long the carpet will take to dry. If you are cleaning for an end-of-tenancy inspection, Tenancy Services says a clause requiring a professional carpet clean is likely unenforceable: the standard is reasonably clean and tidy, so pay for a clean the carpet actually needs, not one the agreement demands.

Before you book a carpet cleaner in Napier and Hastings

Drawn from 181 customer reviews collected for this page.

What does carpet cleaning typically cost in New Zealand?

Expect to pay roughly $35 to $80 per standard room for hot water extraction, or $4 to $7 per square metre where the cleaner prices by area. Most operators carry a minimum call-out charge of $80 to $150, so a single room can feel expensive, with some quoting the first room around $120 to cover travel and setup, then $60 or so for each additional room.

A three-bedroom house in reasonable condition lands between $200 and $450, with Napier and Hastings sitting below the Auckland and Wellington price ceiling. Stain treatment, pet-odour work, upholstery, rugs, stairs and furniture moving are the extras that push a headline price up on the day, so get every one of them quoted in writing before booking.

Do I have to get the carpets professionally cleaned at the end of a tenancy?

Under section 40 of the Residential Tenancies Act 1986, a tenant must leave the premises reasonably clean and reasonably tidy, and Tenancy Services is clear that professional carpet cleaning is only required if that is what it takes to reach that standard. A clause in a tenancy agreement demanding a professional clean may be unenforceable, so a landlord cannot treat it as a routine condition for returning the bond.

Photograph the carpet at move-in and move-out, keep the original condition report, and hold onto any receipt if you do pay for a clean, since those documents are what settles arguments at the Tenancy Tribunal. Reviewers in this region used local cleaners specifically for exit cleans and found the receipt protected them, which reflects standard practice across the industry.

Steam cleaning or dry cleaning: which is right for my carpet?

Hot water extraction, often called steam cleaning, is what most carpet manufacturers recommend for a thorough deep clean and for keeping a warranty valid, but it leaves carpet damp for four to eight hours, so plan around that. Dry or low-moisture methods suit wool carpet, which is common in Hawke's Bay homes and needs a wool-safe approach, and they work well for light soiling or when you need the carpet back in use quickly. A good operator will pre-vacuum, pre-spray, extract thoroughly and advise on drying before they leave, since over-wetting and leftover detergent residue are the two main causes of fast re-soiling and stains reappearing once the carpet dries.

What are the warning signs of a carpet cleaner you should not book?
  • –A quote that doubles on the day once stain treatment, furniture moving or extra rooms are added, with the extra charges buried in fine print rather than stated upfront.
  • –Carpets left soaking wet after the job, which points to poor extraction and leads to mould risk and rapid re-soiling.
  • –Stains that reappear within days of the clean, caused by detergent residue wicking back to the surface, which a thorough rinse and proper extraction prevent.
  • –Defensive or dismissive responses when you raise a complaint, including being accused of dishonesty rather than having the issue investigated.
  • –No public liability insurance for damage to carpet, skirting boards or furniture, leaving you with no recourse if something goes wrong.
  • –Operators who cannot confirm the stain treatment outcome honestly before starting, or who make guarantees on pet odour and turmeric stains without first assessing the carpet in person.
What should you ask before booking a carpet cleaner?
  • –Ask for a total price that covers your actual rooms, any stain treatment, pet-odour work, furniture moving and upholstery, not just a per-room headline rate.
  • –Confirm which method they use, hot water extraction or dry, and ask how long the carpet will be damp before you can walk on it or replace furniture.
  • –Ask whether the technician holds IICRC certification, which is the recognised credential in an otherwise unlicensed trade in New Zealand.
  • –Ask whether they carry public liability insurance for damage to carpet, furniture or fittings during the job.
  • –Ask what happens if a stain does not come out or reappears within a week, and whether they will return at no extra charge.
  • –If you need the clean for an end-of-tenancy inspection, confirm the exact date and time they can commit to, and ask whether they provide a receipt suitable for Tenancy Tribunal evidence.

More rankings

Related services in Napier and Hastings 2 links
Carpet Cleaners elsewhere in New Zealand 4 links
More home maintenance rankings in Napier and Hastings 6 links

About this ranking

What the 10 carpet cleaners listed above hold, at the 10 September 2026 check.

49
reviews held by the #1 ranked business
14
reviews held by the #5 ranked business
4.1
lowest rating among the 10 listed
3.0%
of their 231 reviews are one-star

We first assessed carpet cleaners in Napier and Hastings in September 2026.

How are the top carpet cleaners in Napier and Hastings chosen?

We build this page from Google Maps results for carpet cleaners in Napier and Hastings. Each one is scored on its public rating and review record, using the same published method on every page. Businesses outside the area, or whose reviews describe a different line of work, are left out. Every category and city is rechecked on a rolling cycle, about every two to three months. See how we rank for how rankings are made and who is left out. On specialist pages like this one, a business's reviews count in proportion to how many of them are about carpet cleaners, so a business mostly reviewed for other work cannot win on review volume alone. See the words we look for.

Are you a carpet cleaner in Napier and Hastings?

No business can pay for a place in these rankings. Claiming and verifying your listing is free: it adds a small trust bonus (+3 points) to your score, for confirming a real operator stands behind the listing, and gives you a dashboard showing how your score is made up. A paid subscription adds a website link, a profile page and your ranking history. Claim your listing or see what a subscription includes.

Not listed? The usual reasons are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Check where you rank first, and if you think we missed you, get in touch.