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Best House Cleaners in Napier and Hastings

We assessed 24 house cleaners in Napier and Hastings and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 473 Google reviews between them. No business can pay for a place in these rankings. Last updated 24 August 2026. How we rank →

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Before you hire

Reliability and communication matter more than price for regular house cleaning. Ask whether the same cleaner attends each visit, what happens if they cancel, and whether they are insured for accidental damage. A trial clean before committing to a regular booking is reasonable to ask for.

Top 5 House Cleaners in Napier and Hastings

The top 5 house cleaners in Napier and Hastings are UltraShine, The Moss Crew, UltraShine Hastings, TLC Softwash, and The Clean Crew, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    UltraShine Commercial Cleaning Hawke's Bay

    ★ 4.9 87 reviews +2 Top5 Score 156
    5★ 85 4★ 1 1★ 1

    UltraShine covers deep cleans, move-out cleans, oven and kitchen work, and ongoing residential visits across Hawke's Bay. Clients mention last-minute bookings being accommodated and staff staying until they confirm the result meets expectations, which makes them a practical option when timing is tight.

    Reviews most often describe: Deep cleans, move-out cleans, and recurring home visits

    • ✓ Oven and kitchen cleans praised as major transformations by multiple clients
    • ✓ Team checks client satisfaction before leaving the job site
    • ✓ Available for urgent and last-minute residential clean bookings
    map Map Is this your business?
  • 2

    The Moss Crew

    ↑ 2
    ★ 4.9 58 reviews +2 Top5 Score 151 +1
    5★ 56 4★ 1 1★ 1

    The Moss Crew takes on full exterior packages, combining house washing, gutter clearing, and driveway water blasting in a single visit. Larry and the team are noted for working quickly without cutting corners on prep, and several clients book them on a return basis after seeing the results hold up.

    Reviews most often describe: Whole-exterior jobs combining house wash and gutters

    • ✓ Roof moss treatment and full house wash done in one visit
    • ✓ Fast turnaround on exterior jobs without compromising prep work
    • ✓ Clients rebook for annual exterior maintenance after first visit

    location_on 3 Nicholson Street, Mayfair, Hastings

    map Map Is this your business?
  • 3

    UltraShine Commercial Cleaning Hastings

    ↑ 2
    ★ 4.9 58 reviews +2 Top5 Score 151 +1
    5★ 57 1★ 1

    Move-out and exit cleans are where UltraShine Hastings draws the clearest praise, with multiple clients reporting results that left rental properties in better shape than expected. Reviewers specifically call out attention to nooks and crannies, and the process from first enquiry through to final invoice is described as straightforward and easy to navigate.

    Reviews most often describe: Move-out and exit cleans needing thorough detail work

    • ✓ Exit cleans signed off to a higher standard than move-in condition
    • ✓ Thorough attention to detail in every nook and cranny reported
    • ✓ Smooth process from first enquiry through to final invoice
    map Map Is this your business?
  • 4

    TLC Softwash

    ↓ 1
    ★ 5.0 50 reviews Top5 Score 151
    5★ 48 4★ 2

    TLC Softwash gets houses, decks, and gutters washed and looking renewed, often completing the full job within days of the first enquiry. Quotes come back within hours, crews show up on time, and the owner follows up to make sure conditions like water tank disconnections are sorted before work begins.

    Reviews most often describe: House washing jobs where prompt turnaround matters most

    • ✓ Phone callback and written quote returned within hours of enquiry
    • ✓ Crews explain what is involved and confirm completion before leaving
    • ✓ Pricing described as reasonable relative to time spent and results achieved

    location_on 13 Cooper Street, Havelock North

    map Map Is this your business?
  • 5

    The Clean Crew Commerical Cleaning Hawke's Bay

    ↓ 3
    ★ 4.8 60 reviews +1 Top5 Score 150 -1
    5★ 56 4★ 2 1★ 2

    The Clean Crew gets rental properties and residential homes cleaned to a standard landlords and homeowners notice, covering carpet cleaning, window cleaning, and full house cleans. Crew members like Arsh, Maninder, and Yash are named repeatedly by clients who then rebook specific people, which points to a team where individual accountability runs through the work.

    Reviews most often describe: Rental and house cleans needing named, accountable staff

    • ✓ Carpet cleaning results described as looking like new by multiple clients
    • ✓ Windows left sparkling with clients rebooking the same person each time
    • ✓ Short-notice rental cleans completed to a high standard same visit

    location_on 520 Omahu Road, Frimley, Hastings

    map Map Is this your business?

Before you book a house cleaner in Napier and Hastings

Drawn from 180 customer reviews collected for this page. The first answer is what it costs.

What do house cleaners typically charge in New Zealand? expand_more

Professional house cleaners in New Zealand charge between $30 and $55 per hour in 2025, with regional areas like Napier and Hastings sitting toward the lower end. One-off deep cleans and end-of-tenancy cleans cost more per hour than regular weekly or fortnightly visits. A standard 2-3 bedroom home booked for a regular fortnightly clean might run $80 to $150 per visit, while a full exit clean can reach $300 or more depending on condition. Pricing also shifts based on whether the cleaner supplies their own products and equipment, which most established operators in this region do.

What background checks should a cleaning company do on their staff? expand_more

Reputable cleaning companies in New Zealand voluntarily conduct New Zealand Police vetting on staff before sending them into private homes, even though the law does not require it for general domestic work. You can ask any company directly whether they are a registered requesting agency with New Zealand Police, as only approved organisations can formally request vetting reports. Reference checks and supervised trial periods are also common practice for established operators. Reviews from this region highlight trust and security as key factors, with clients noting peace of mind when a company communicates clearly about who is coming to their property.

What insurance should a house cleaner have, and why does it matter? expand_more

Public liability insurance is the minimum you should expect from any cleaner entering your home, covering accidental damage to your property or injury caused during the job. Cover levels of $1 million to $2 million are standard in New Zealand, and you can ask for a certificate of currency before work begins to confirm the policy is active. A sole trader may hold a personal policy while a cleaning company will carry a broader business policy covering all staff on site. Without this cover, any broken item or damaged surface becomes a dispute between you and an uninsured individual, with no straightforward path to compensation.

What are the warning signs of a house cleaner you shouldn't hire? expand_more
  • –Committing to a job and not showing up, with no follow-up communication, is a clear red flag seen in at least one review from this region.
  • –Vague or verbal-only descriptions of what is included leave you with no way to hold a cleaner accountable when areas are missed.
  • –Charging a premium price then completing only part of the agreed scope, such as cleaning half the gutters and leaving the rest, signals poor integrity.
  • –Sending different cleaners each visit without any notice makes it harder to maintain consistent standards and raises security concerns.
  • –Slow or absent responses when you raise a complaint suggests the business will not make things right if standards slip.
  • –Damage to plants or property after a visit, followed by implausible explanations rather than accountability, is worth taking seriously.
What should you ask before hiring a house cleaner? expand_more
  • –Ask exactly which rooms and tasks are included in the standard clean, and get a written list so there is no ambiguity on the day.
  • –Confirm whether the cleaner supplies all products and equipment, or whether you need to provide anything specific.
  • –Ask whether the same person will come each visit, since continuity matters for both quality and security in your home.
  • –Clarify what costs extra beyond the base price, such as oven cleaning, window tracks, or heavily soiled areas.
  • –Ask what the process is if you are not satisfied with the result, including whether a re-clean is offered at no charge.
  • –Find out how changes to scope or scheduling are communicated, and confirm there is a direct contact who will respond promptly if issues arise.

House Cleaners ranked 6 to 10 in Napier and Hastings

They scored below the top 5 on the same public review record.

  • 6

    Xtreme carpet cleaning & upholstery ltd best price in Hawkes Bay with great results we are the most popular carpet cleaner

    ★ 4.9 45 reviews +1 Top5 Score 148 +1
    5★ 44 1★ 1

    Xtreme Carpet Cleaning tackles heavily soiled carpets, urine and pet stain treatment, and deep steam cleans across full houses, including rental turnovers between tenants. Matt is named repeatedly for leaving rooms smelling fresh after jobs other cleaners might have written off, and Alex handles booking communication in a way clients describe as responsive and easy to deal with.

    Reviews most often describe: Tough stains, urine treatment, and pet odour removal

    • ✓ Urine and pet stain treatment leaves rooms smelling fresh
    • ✓ Rental turnovers completed with results landlords notice and praise
    • ✓ Competitive pricing confirmed by multiple clients across repeat visits

    location_on 811 Alexandra Street, Parkvale, Hastings

    map Map Is this your business?
  • 7

    Redefine Cleaning

    ★ 4.8 41 reviews +4 Top5 Score 145 +2
    5★ 37 4★ 2 1★ 2

    Redefine Cleaning turns around end-of-tenancy cleans, deep home cleans, and pre-sale cleans, with reviewers repeatedly noting that kitchens, ovens, bathrooms, and carpets are all left to a notably high standard. Guri is named across many bookings for clear, responsive communication from quote through to job completion, and clients often mention the pricing felt fair given the results.

    Reviews most often describe: Exit and deep cleans needing thorough, communicative coordination

    • ✓ Exit cleans completed on time with all equipment brought on-site
    • ✓ Carpets and ovens cleaned alongside the main house clean
    • ✓ Clients given clear quotes and arrival instructions before the job

    location_on St Leonards, Hastings

    map Map Is this your business?
  • 8

    Gem Specialised Cleaning

    ★ 4.8 30 reviews Top5 Score 141 +1
    5★ 26 4★ 3 1★ 1

    Gem Specialised Cleaning fits households wanting a cleaner who keeps showing up and maintains a consistent standard, covering everything from weekly scheduled visits and fortnightly cleans through to deep cleans and move-out cleans. Jodie brings her own supplies, works to a thorough standard that clients notice room by room, and several households have been booking her continuously for well over a year.

    Reviews most often describe: Regular fortnightly or weekly home cleaning schedules

    • ✓ Brings all cleaning supplies to every job without being asked
    • ✓ Deep cleans tackle heavy dust, grime, and neglected build-up
    • ✓ Exit cleans completed to a standard new owners and landlords notice

    location_on Elbourne Street, Taradale, Napier

    map Map Is this your business?
  • 9

    Jim's Cleaning Havelock North

    ★ 5.0 20 reviews Top5 Score 139
    5★ 20

    Jim's Cleaning handles deep cleans, exit cleans, and move-in cleans, with Shinu's team known for calling clients as they finish so the result can be inspected before anyone leaves. Ceiling lights, ovens, and windows are among the specific areas clients point to as noticeably transformed after a visit.

    Reviews most often describe: Deep cleans and exit cleans with on-site inspection

    • ✓ Calls clients to inspect the job before the team leaves
    • ✓ Responds quickly from enquiry through to booking confirmation
    • ✓ Deep cleans leave ovens and windows spotless, clients report
    map Map Is this your business?
  • 10

    Easy Clean Blinds & More

    ★ 4.8 24 reviews Top5 Score 139
    5★ 23 1★ 1

    Easy Clean Blinds & More draws straightforward praise for keeping communication clear and pricing competitive from the outset. Clients describe the experience as easy to navigate, which suits homeowners who want a no-fuss process without having to chase updates or negotiate on cost.

    location_on 1/30 Hyderabad Road, Marewa, Napier

    map Map Is this your business?

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About this ranking

How are the top house cleaners in Napier and Hastings chosen? expand_more

We build this page from Google Maps results for house cleaners in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about every two months. This page was last checked on 24 August 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for house cleaners in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 20. Check where you rank or read how rankings work.