Best House Cleaners in Napier and Hastings
We assessed 21 house cleaners in Napier and Hastings and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 306 Google reviews between them. No business can pay for a place in these rankings. Last updated 8 October 2026. How we rank →
Before you hire
Whether you need a regular home cleaning service, a one-off deep clean or an end-of-tenancy clean, reliability and communication matter more than price. Ask whether the same cleaner attends each visit, what happens if they cancel, and whether they are insured for accidental damage. A trial clean before committing to a regular booking is reasonable to ask for.
Top 5 House Cleaners in Napier and Hastings
The top 5 house cleaners in Napier and Hastings are #1 UltraShine, #2 UltraShine Hastings, #3 Redefine Cleaning, #4 Gem Specialised Cleaning, and #5 Jim's Cleaning, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.
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1
UltraShine Commercial Cleaning Hawke's Bay
★ 4.9 89 reviews +2 Top5 Score 1605★ 87 4★ 1 1★ 1UltraShine covers deep cleans, move-out cleans, oven and kitchen work, and ongoing residential visits across Hawke's Bay. Clients mention last-minute bookings being accommodated and staff staying until they confirm the result meets expectations, which makes them a practical option when timing is tight.
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2
UltraShine Commercial Cleaning Hastings
★ 4.9 62 reviews +4 Top5 Score 157 +25★ 60 4★ 1 1★ 1Move-out and exit cleans are where UltraShine Hastings draws the clearest praise, with multiple clients reporting results that left rental properties in better shape than expected. Reviewers specifically call out attention to nooks and crannies, and the process from first enquiry through to final invoice is described as straightforward and easy to navigate.
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3
Redefine Cleaning
★ 4.8 44 reviews +3 Top5 Score 1515★ 40 4★ 2 1★ 2Redefine Cleaning turns around end-of-tenancy cleans, deep home cleans, and pre-sale cleans, with reviewers repeatedly noting that kitchens, ovens, bathrooms, and carpets are all left to a notably high standard. Guri is named across many bookings for clear, responsive communication from quote through to job completion, and clients often mention the pricing felt fair given the results.
location_on St Leonards, Hastings
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4
Gem Specialised Cleaning
★ 4.8 31 reviews +1 Top5 Score 143 +25★ 27 4★ 3 1★ 1Gem Specialised Cleaning fits households wanting a cleaner who keeps showing up and maintains a consistent standard, covering everything from weekly scheduled visits and fortnightly cleans through to deep cleans and move-out cleans. Jodie brings her own supplies, works to a thorough standard that clients notice room by room, and several households have been booking her continuously for well over a year.
location_on Elbourne Street, Taradale, Napier
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5
Jim's Cleaning Havelock North
★ 5.0 20 reviews Top5 Score 1395★ 20Jim's Cleaning handles deep cleans, exit cleans, and move-in cleans, with Shinu's team known for calling clients as they finish so the result can be inspected before anyone leaves. Ceiling lights, ovens, and windows are among the specific areas clients point to as noticeably transformed after a visit.
Before you book a house cleaner in Napier and Hastings
Drawn from 180 customer reviews collected for this page. The first answer is what it costs.
What do house cleaners typically charge in New Zealand? expand_more
Professional house cleaners in New Zealand charge between $30 and $55 per hour in 2025, with regional areas like Napier and Hastings sitting toward the lower end. One-off deep cleans and end-of-tenancy cleans cost more per hour than regular weekly or fortnightly visits.
A standard 2-3 bedroom home booked for a regular fortnightly clean might run $80 to $150 per visit, while a full exit clean can reach $300 or more depending on condition. Pricing also shifts based on whether the cleaner supplies their own products and equipment, which most established operators in this region do.
What background checks should a cleaning company do on their staff? expand_more
Reputable cleaning companies in New Zealand voluntarily conduct New Zealand Police vetting on staff before sending them into private homes, even though the law does not require it for general domestic work. You can ask any company directly whether they are a registered requesting agency with New Zealand Police, as only approved organisations can formally request vetting reports.
Reference checks and supervised trial periods are also common practice for established operators. Reviews from this region highlight trust and security as key factors, with clients noting peace of mind when a company communicates clearly about who is coming to their property.
What insurance should a house cleaner have, and why does it matter? expand_more
Public liability insurance is the minimum you should expect from any cleaner entering your home, covering accidental damage to your property or injury caused during the job. Cover levels of $1 million to $2 million are standard in New Zealand, and you can ask for a certificate of currency before work begins to confirm the policy is active.
A sole trader may hold a personal policy while a cleaning company will carry a broader business policy covering all staff on site. Without this cover, any broken item or damaged surface becomes a dispute between you and an uninsured individual, with no straightforward path to compensation.
What are the warning signs of a house cleaner you shouldn't hire? expand_more
- –Committing to a job and not showing up, with no follow-up communication, is a clear red flag seen in at least one review from this region.
- –Vague or verbal-only descriptions of what is included leave you with no way to hold a cleaner accountable when areas are missed.
- –Charging a premium price then completing only part of the agreed scope, such as cleaning half the gutters and leaving the rest, signals poor integrity.
- –Sending different cleaners each visit without any notice makes it harder to maintain consistent standards and raises security concerns.
- –Slow or absent responses when you raise a complaint suggests the business will not make things right if standards slip.
- –Damage to plants or property after a visit, followed by implausible explanations rather than accountability, is worth taking seriously.
What should you ask before hiring a house cleaner? expand_more
- –Ask exactly which rooms and tasks are included in the standard clean, and get a written list so there is no ambiguity on the day.
- –Confirm whether the cleaner supplies all products and equipment, or whether you need to provide anything specific.
- –Ask whether the same person will come each visit, since continuity matters for both quality and security in your home.
- –Clarify what costs extra beyond the base price, such as oven cleaning, window tracks, or heavily soiled areas.
- –Ask what the process is if you are not satisfied with the result, including whether a re-clean is offered at no charge.
- –Find out how changes to scope or scheduling are communicated, and confirm there is a direct contact who will respond promptly if issues arise.
Also recommended house cleaners in Napier and Hastings
Ranked 6 to 10 on the same public review record.
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6
Kim’s Deluxe kleaning Ltd
★ 4.8 20 reviews Top5 Score 1345★ 19 1★ 1Kim's Deluxe Kleaning takes on post-builder cleans, end-of-tenancy cleans, pre-sale cleans, carpet cleaning, and oven work, arriving on time with all supplies and delivering results clients describe as leaving homes feeling brand new. Pricing matches the quoted amount at invoicing, and buyers and incoming tenants have independently noted the standard of the finished clean.
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7
Ahuriri Cleaning
↓ 1★ 5.0 11 reviews Top5 Score 1325★ 11Ahuriri Cleaning builds long-term relationships with households, with Yukako returning weekly or fortnightly to keep family homes, apartments, and gym spaces consistently clean. Clients with young kids and Airbnb hosts both point to the same outcome: the place is left spotless without them having to think about it.
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8
Maid in Hawkes Bay
↓ 1★ 5.0 10 reviews Top5 Score 1305★ 10Maid in Hawkes Bay takes on end-of-tenancy cleans, Airbnb turnovers, and bathroom work, with Kim and her team handling linen, towels, and exterior spaces alongside the interior. Clients booking around stressful move-out timelines point to straightforward communication and pricing that felt reasonable given the results delivered.
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9
G.C.S Golden Cleaning Service
↓ 1★ 5.0 9 reviews Top5 Score 1295★ 9GCS Golden Cleaning Service fits property managers and landlords who need cleaning, lawn maintenance, painting, and yard clear-outs handled by one person rather than juggling multiple contractors. Scott is the face of every job, and clients who book him through property management work name him as their standing go-to across different sites and timelines.
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10
Profound cleans
★ 4.6 10 reviews Top5 Score 1265★ 9 1★ 1Profound Cleans takes on pre-sale cleans, Airbnb turnovers, and specialist tasks like high beamed ceilings with difficult light fittings that other cleaners tend to avoid. Aalia communicates clearly throughout and handles last-minute changes without friction, which clients on fortnightly schedules and one-off projects both point to as a reason they keep returning.
location_on 15 Palgrave Avenue, Flaxmere, Hastings
About this ranking
What the 10 house cleaners listed above hold, at the 8 October 2026 check.
We first assessed house cleaners in Napier and Hastings in July 2026 and have rechecked the ranking twice since. UltraShine has held first place at every check, and UltraShine Hastings has been in the top 5 alongside it throughout. Across the 14 locations we assess house cleaners in, the 124 businesses listed have a median rating of 5.0, and one-star reviews are 2.9% of their total.
What has changed since July 2026? expand_more
- Oct 2026
Scoring method updated. Kim's Deluxe Kleaning entered the list at #6.
- Aug 2026
Redefine Cleaning entered the top 5, up from #7. Gem Specialised Cleaning entered the top 5, up from #8. Jim's Cleaning entered the top 5, up from #9. Ahuriri Cleaning, Maid in Hawkes Bay, GCS Golden Cleaning Service and Profound Cleans entered the list.
- Jul 2026
First check. UltraShine #1.
How are the top house cleaners in Napier and Hastings chosen? expand_more
We build this page from Google Maps results for house cleaners in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for house cleaners in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.