Best Computer Repair Shops in New Plymouth

We assessed 6 computer repair shops in New Plymouth and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 256 Google reviews between them. No business can pay for a place in these rankings. Last updated 30 October 2026. How we rank

Top 5 Computer Repair Shops in New Plymouth

The top 5 computer repair shops in New Plymouth are #1 Rex Short, #2 Proformac Technologies, #3 Janko Computers, #4 Computers & Beyond, and #5 Laptop Repairs NZ, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    Rex Short Computer Services

    ★ 5.0 97 reviews Top5 Score 160
    5★ 95 4★ 2

    Rex Short works well for people who need steady, long-term computer support rather than a one-off fix, covering data transfers to new machines, malware removal, email and printer faults, mobile phone resets, and remote sessions for urgent problems. Follow-up calls after a job are common, and repeat clients regularly get same-day help at no extra charge when something needs a second look.

    42 Tarata Road, Taranaki, Inglewood

    022 043 5947 Map Is this your business?
  • 2

    Proformac Technologies

    ★ 4.7 52 reviews Top5 Score 145
    5★ 43 4★ 5 3★ 1 2★ 1 1★ 2

    Proformac Technologies bridges Apple and Microsoft ecosystems under one roof, covering laptop servicing, iMac repairs, iPhone and iPad battery and fault work, and password and browser fixes. Their Apple certification means warranty claims get flagged proactively, and same-day turnarounds on major jobs like iMac repairs are common.

    127 Gill Street, New Plymouth Central, New Plymouth

    06 759 7075 Map Is this your business?
  • 3

    Janko Computers

    ★ 4.5 67 reviews Top5 Score 142
    5★ 49 4★ 11 3★ 2 2★ 1 1★ 4

    Janko Computers turns around laptop repairs, desktop rebuilds, power supply replacements, and software issues like calendar hijacks with a willingness to help on the spot, sometimes at no charge. A loan laptop programme keeps clients working while their machine is being fixed, and proactive call updates mean customers never have to chase for progress.

    270 Devon Street East, New Plymouth Central, New Plymouth

    06 758 2520 Map Is this your business?
  • 4

    Computers & Beyond

    ★ 5.0 18 reviews Top5 Score 138
    5★ 18

    Computers & Beyond suits home users and small business owners who want one person who knows their setup, covering slow laptops, printer faults, Skype connections, and insurance claim support. Steve explains issues in plain language and follows up missed calls unprompted, so clients rarely feel left to figure things out alone.

    78 Heta Road, Highlands Park, New Plymouth

    06 757 9690 Map Is this your business?
  • 5

    Laptop Repairs NZ

    ★ 5.0 16 reviews Top5 Score 136
    5★ 16

    Laptop Repairs NZ covers screen replacements, data retrieval, iPad lockouts, and laptop speed improvements for both homes and small businesses across New Zealand. Rex makes after-hours visits when needed, explains problems in plain language, and has built a client base that returns repeatedly over several years.

    42 Tarata Road, Inglewood

    022 043 5947 Map Is this your business?

Before you hire

Ask whether there is a diagnostic or call-out fee before the quote, and whether it comes off the repair. For a laptop or MacBook, ask whether the part is genuine or compatible; for data recovery, ask what happens to your files and who can see them. Back up first if the machine still starts. A repair is covered by the Consumer Guarantees Act, which requires it to be done with reasonable care and skill.

Before you book a computer repair shop in New Plymouth

Drawn from 293 customer reviews collected for this page.

What decides the price of a computer or laptop repair?

Repair prices are made up of several separate components, not a single flat fee. A diagnostic or call-out fee is often charged first, and some shops credit this against the repair cost if you proceed.

Software work such as virus removal, a reinstall, or initial setup is charged by the hour, while hardware work adds the cost of the part itself, whether a screen, battery, keyboard, or storage drive. Genuine manufacturer parts cost more than compatible alternatives, and complex jobs such as water damage or a MacBook logic board replacement can cost more than the machine is worth. Always ask for a written quote before any work begins.

Genuine parts, authorised repairers, and what protects you if a repair goes wrong?

There is no licensing requirement for computer or phone repairers in New Zealand, so anyone can open a repair shop. Apple authorises certain repairers as service providers, and one shop in the reviews carries that Apple certification, which matters if your device is still under manufacturer warranty, as those repairs should go to the manufacturer or an authorised provider.

A genuine part is made by the original manufacturer, while a compatible part is made by a third party and is usually cheaper but may not match the original specification exactly. Under the Consumer Guarantees Act 1993, any repair supplied to a consumer must be carried out with reasonable care and skill, the parts supplied must be of acceptable quality, and the work must be completed in a reasonable time if no timeframe was agreed, with a shop's own workmanship warranty sitting on top of those rights.

What happens to my files during a repair or data recovery?

A repairer working on your machine can see what is stored on it, and some repairs, such as a reinstall or a drive replacement, will wipe your files entirely. Back up your data before handing the machine over, while it still starts, because recovery after the fact is not guaranteed. For data recovery jobs, ask whether the shop does the work on site or sends the drive to a specialist, and what fee, if any, applies if nothing can be recovered, as one shop in the reviews earned credit for referring a customer to a forensic specialist rather than attempting a job beyond its capability.

What are the warning signs of a computer repair shop you should not use?
  • –A diagnostic fee not mentioned until you arrive to collect the device is a sign of poor communication and a shop worth avoiding.
  • –Work carried out beyond the original scope without calling you first means decisions were made without your approval.
  • –A reinstall that wiped your files without prior warning shows the shop did not manage your data with care.
  • –The same fault returning within a few weeks suggests the root cause was not properly diagnosed or the part used was substandard.
  • –Slow or no updates while the machine is in the shop, leaving you to chase for news, points to poor workflow and low priority given to your job.
  • –A quote far above the machine's replacement value, offered without flagging that the repair may not be worth it, suggests the shop is not working in your interest.
What should you ask before booking a computer repair?
  • –Ask whether there is a diagnostic or call-out fee and whether it comes off the total if you approve the repair.
  • –Confirm the shop will contact you before doing any work beyond what was originally quoted.
  • –Ask whether the replacement part is genuine or compatible, and what difference that makes to the warranty on the part.
  • –Find out whether your files will be preserved or whether the repair requires the drive to be wiped, and what backup steps you should take first.
  • –Ask what warranty covers both the part and the labour, and how you make a claim if the fault returns.
  • –Ask for a realistic timeframe and, if the machine is older, whether the repair cost is justified against its current replacement value.

More rankings

Related services in New Plymouth 2 links
Computer Repair Shops elsewhere in New Zealand 4 links
More home maintenance rankings in New Plymouth 6 links

About this ranking

What the 6 computer repair shops listed above hold, at the 30 October 2026 check.

97
reviews held by the #1 ranked business
16
reviews held by the #5 ranked business
4.5
lowest rating among the 6 listed
2.3%
of their 256 reviews are one-star
How are the top computer repair shops in New Plymouth chosen?

We build this page from Google Maps results for computer repair shops in New Plymouth. Each one is scored on its public rating and review record, using the same published method on every page. Businesses outside the area, or whose reviews describe a different line of work, are left out. Every category and city is rechecked on a rolling cycle, about every two to three months. See how we rank for how rankings are made and who is left out. On specialist pages like this one, a business's reviews count in proportion to how many of them are about computer repair shops, so a business mostly reviewed for other work cannot win on review volume alone. See the words we look for.

Are you a computer repair shop in New Plymouth?

No business can pay for a place in these rankings. Claiming and verifying your listing is free: it adds a small trust bonus (+3 points) to your score, for confirming a real operator stands behind the listing, and gives you a dashboard showing how your score is made up. A paid subscription adds a website link, a profile page and your ranking history. Claim your listing or see what a subscription includes.

Not listed? The usual reasons are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Check where you rank first, and if you think we missed you, get in touch.