Best Mortgage Brokers in New Zealand
We assessed 262 mortgage brokers in New Zealand and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 8,841 Google reviews between them. No business can pay for a place in these rankings. Last updated 30 September 2026. How we rank →
Before you hire
A mortgage broker or mortgage adviser accesses multiple lenders and can often find a better home loan rate or structure than going directly to a bank. Ask how many lenders they work with, whether they are paid a commission by the lender, and how they will explain your options if the cheapest rate is not necessarily the best structure for your situation.
Top 5 Mortgage Brokers in New Zealand
The top 5 mortgage brokers in New Zealand are #1 The Team, #2 Squirrel Wellington, #3 Squirrel Mortgages, #4 Loan Market Central, and #5 Paulette Trotter - Loan Market, ranked by Top5 score. Scroll for our take on each, plus what to ask before you choose.
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1
The Team - Mortgage Brokers
★ 5.0 1,183 reviews Top5 Score 2055★ 1,182 4★ 1The Team gets first home buyers, refinancers, and those switching banks through the full mortgage process, with named advisers including Ryan, Cam, Danny, Bevan, Matt, and Te Awe each working from initial inquiry to settled loan. Clients with complicated situations, including commercial lending and multi-facility consolidations, have had their applications pushed through where other paths seemed closed, with advisers credited for persistence, clear communication, and staying available outside standard hours.
location_on 74 Tennyson Street, Napier South, Napier
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2
Squirrel Wellington
★ 5.0 988 reviews Top5 Score 2025★ 971 4★ 12 1★ 5Squirrel Wellington takes first home buyers, clients refinancing, and those refixing mortgage terms through the full process, with named advisers including Jamie, Blake, Jordan, Nelson, Steven, and Oliver each working from initial inquiry to settled loan. Advisers are known for translating bank requirements into plain terms, preparing clients on exactly what documents and steps are needed, and following up proactively when refix dates approach years after the original loan settles.
location_on 34 Manners Street, Te Aro, Wellington
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3
Squirrel Mortgages & Investments
★ 4.9 953 reviews Top5 Score 2025★ 913 4★ 15 3★ 6 2★ 4 1★ 15Squirrel Mortgages takes first home buyers, clients buying out co-owners, and those remortgaging or switching banks through the full process, with named advisers including Peimin, Sunil, Mayank, Emma, Jessica, Nick, and Aatish each carrying clients from first inquiry to settled loan. Advisers are known for making complicated situations feel clear and manageable, explaining every step before moving forward rather than leaving clients to piece together what happens next.
location_on 29 Sale Street, Auckland CBD, Auckland
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4
Loan Market Central | Mortgage Advisers
★ 5.0 870 reviews Top5 Score 2015★ 863 4★ 7Loan Market Central takes first home buyers, clients refinancing, and those building new homes through the full mortgage process, with named advisers including Vijay, Cam, Matthew, Jordan, and Courtney each working from first inquiry to settled loan. Clients who were previously turned away or told to wait by other advisers have secured pre-approval here, often within days and outside standard business hours.
location_on 381 Remuera Road, Remuera, Auckland
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5
Paulette Trotter - Loan Market Mortgage Adviser
★ 5.0 1,044 reviews Top5 Score 2015★ 1,040 4★ 4Paulette Trotter - Loan Market coordinates home loan applications, refinancing, and rate negotiations, with Paulette and her team including Lucy, Corrie, Rachel, and Maureen each working clients through from first inquiry to settled loan. When a client's financial interests pointed away from switching lenders, Paulette advised staying put and instead negotiated a market-leading rate with cashback from the existing lender, completing the whole process in under five working days.
location_on 5h Aviemore Drive, Highland Park, Auckland
Before you choose a mortgage broker in New Zealand
Drawn from 200 customer reviews collected for this page. The first answer is what it costs.
What does a mortgage broker cost, and who pays? expand_more
Using a mortgage broker costs you nothing directly in most cases. Lenders pay brokers an upfront commission of roughly 0.55% to 0.85% of your loan amount, plus an annual trail commission of around 0.15% to 0.20% on the outstanding balance.
Under the Financial Markets Conduct Act 2013, brokers licensed through the Financial Markets Authority (FMA) must disclose these commissions in writing before giving advice. Ask for a full breakdown of what each lender pays before you commit, so you can judge whether the recommendation suits you or suits the broker's pay packet.
Do brokers have access to all banks and lenders, or just some? expand_more
No broker has access to every lender in New Zealand. Most work with a panel of roughly 10 to 20 lenders, which may include registered banks, non-bank lenders, and specialist lenders depending on which aggregator group they belong to.
One review in this set highlights a real risk: a borrower was steered toward a second-tier lender only to find ANZ would have approved the loan directly, which points to why knowing a broker's panel matters. Ask any broker upfront for their full lender list, and if your situation is straightforward, consider getting one direct bank quote to compare against what you are being offered.
What can a broker do that I couldn't do going direct to a bank? expand_more
A broker's practical edge is knowing which lender will say yes to your specific situation before you apply, which saves time and protects your credit record from multiple declined applications. Reviews show brokers regularly helped borrowers with complications such as self-employment income, complex loan structures, and commercial lending that single banks were unwilling or unable to accommodate. Beyond lender matching, brokers handle paperwork, liaise with lawyers and banks simultaneously, negotiate rates and cash contributions, and in several reviewed cases secured pre-approval within days where borrowers had previously been turned away.
What are the warning signs of a mortgage broker you shouldn't use? expand_more
- –A broker who cannot clearly explain which lenders are on their panel or steers you toward a non-bank lender without first establishing that mainstream banks cannot help you.
- –Poor or reactive communication, where you are left chasing updates rather than being kept informed at each stage.
- –Missed or rescheduled appointments, especially at critical points like pre-approval deadlines, which reviews flagged as a serious professionalism failure.
- –Commission or conflict of interest disclosures that are buried in paperwork rather than explained verbally before advice is given.
- –A broker who treats your situation as unclear or undocumented despite prior conversations, suggesting notes are not being kept or shared within the team.
- –Advice that recommends switching KiwiSaver providers or financial products without a clear, spoken explanation of the fees and the ongoing commission the broker will receive.
What should you ask before choosing a mortgage broker? expand_more
- –Which lenders are on your panel, and are there any mainstream banks or non-bank lenders you do not have access to?
- –How are you paid, which lenders pay you the highest commission, and will you show me that in writing before we proceed?
- –How long does the process from initial meeting to pre-approval realistically take for someone in my situation?
- –Will you handle all communication with the bank and lawyer, or will I need to follow up directly at any point?
- –How will you keep me updated, how often, and what is the best way to reach you if something urgent comes up?
- –Have you arranged lending for borrowers with situations similar to mine, such as self-employment, complex structures, or purchasing with non-standard deposits?
Also recommended mortgage brokers in New Zealand
Ranked 6 to 10 on the same public review record.
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6
Global Financial Services
verifiedVerified★ 4.9 900 reviews Top5 Score 1995★ 864 4★ 21 3★ 1 2★ 4 1★ 10Global Financial Services coordinates home loan applications, refinancing, and rate refixing for Auckland clients, with named advisers including Gurjeet, Gaurang, Nilesh, Trisha, and Tarvinder each carrying clients through from first inquiry to settled loan. Where clients have arrived with incorrect advice from a previous provider, advisers have stepped in to unpick the situation and secure a workable outcome, and the team proactively contacts clients ahead of refix dates to negotiate better rates without requiring a bank switch.
Reviews most often describe: Clients wanting long-term broker relationships with proactive follow-up
- ✓ Contacts clients proactively when home loan refix dates approach
- ✓ Negotiated cashback deals without requiring clients to change banks
- ✓ Multiple advisers work together to keep loan applications moving quickly
location_on Kudos Business Centre, 19/203 Kirkbride Road, Māngere, Auckland schedule Mon–Fri 9am–6pm · Sat 12pm–5pm · Sun Closed
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7
MortgageMe
★ 5.0 802 reviews Top5 Score 1985★ 786 4★ 13 3★ 1 1★ 2MortgageMe guides first home buyers, refinancers, and those restructuring existing mortgages through the full process, with named advisers including Becky, Hayden, Marie, and Daryl each carrying clients from first inquiry to settled loan. Advisers are known for staying calm when clients feel overwhelmed, explaining loan structures and options in plain terms, and keeping communication flowing quickly so nothing stalls between steps.
location_on 155 Princes Street, Central Dunedin, Dunedin
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8
Loan Market Dunedin
★ 5.0 828 reviews Top5 Score 1985★ 816 4★ 10 2★ 1 1★ 1Loan Market Dunedin takes first home buyers, repeat purchasers, and clients adding renovation loans through the full mortgage process, with named advisers including Gary, Jacqui, Ben, Ryan, and Sally each carrying clients from first inquiry to settled loan. Clients return across multiple properties and years, with some keeping Gary as their adviser after relocating to another city entirely.
location_on 274 Stuart Street, Central Dunedin, Dunedin
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9
Squirrel South Island (formerly NZ Mortgages)
★ 4.9 699 reviews Top5 Score 1975★ 680 4★ 10 3★ 1 1★ 8Squirrel South Island takes first home buyers, refinancers, and clients renewing fixed rates through the full process, with named advisers including Ange, Ed, Mark, Tas, Holly, Jamie, Ari, Faye, Adam, and Nathan each guiding clients from initial inquiry to settled loan. When buyers face pressure from real estate agents or confusion around bank responses and legal language, advisers step in to explain timelines and next steps in plain terms so clients feel in control.
location_on 575 Wairakei Road, Burnside, Christchurch
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10
Rayen & Wood Financial Services
★ 5.0 574 reviews Top5 Score 1975★ 568 4★ 4 1★ 2Rayen & Wood secures home loans for first home buyers with as little as a 5% deposit, handles debt consolidation, and supports clients through refinancing, with named advisers including Elina, Logan, Abby, Jimi, and Imran each carrying clients from initial inquiry through to approved finance. Elina and Logan are known for staying in contact through the full house-hunting period, supporting clients through multiple offers without making them feel alone in the process.
location_on 189 Montreal Street, Christchurch Central City, Christchurch
About this ranking
What the 10 mortgage brokers listed above hold, at the 30 September 2026 check.
We first assessed mortgage brokers in New Zealand in March 2026 and have rechecked the ranking six times since. Three different businesses have held first place; The Team has held it since August 2026. Squirrel Wellington and Loan Market Central have been in the top 5 at every check.
What has changed since March 2026? expand_more
- Sep 2026
Scoring method updated. Rayen & Wood entered the list at #10.
- Aug 2026
New first place: The Team. The Team entered the top 5, up from #10. MortgageMe left the top 5, down to #6.
- Jul 2026
Scoring method updated. The Team entered the list at #10.
- Jun 2026
Scoring method updated. New first place: Squirrel Wellington. Squirrel Mortgages entered the top 5, up from #7. MortgageMe returned to the top 5, up from #6. Global Financial Services left the top 5, down to #10. Loan Market Dunedin left the top 5, down to #6. Squirrel South Island entered the list at #8.
- May 2026
Global Financial Services entered the top 5, up from #6. MortgageMe left the top 5, down to #6.
- Apr 2026
- Mar 2026
First check. Paulette Trotter - Loan Market #1.
How are the top mortgage brokers in New Zealand chosen? expand_more
This national page is built from our city rankings, so a business appears here only if it already ranks in one of the cities we cover. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
This national page is built from our city rankings, so a business appears here only if it already ranks in one of the cities we cover. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.