Best Mortgage Brokers in New Plymouth
We assessed 9 mortgage brokers in New Plymouth and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 359 Google reviews between them. No business can pay for a place in these rankings. Last updated 22 September 2026. How we rank →
Before you hire
A mortgage broker or mortgage adviser accesses multiple lenders and can often find a better home loan rate or structure than going directly to a bank. Ask how many lenders they work with, whether they are paid a commission by the lender, and how they will explain your options if the cheapest rate is not necessarily the best structure for your situation.
Top 5 Mortgage Brokers in New Plymouth
The top 5 mortgage brokers in New Plymouth are #1 Stephanie Murray Mortgages, #2 Sai Rane Mortgages, #3 Melanie Bielawski Mortgages, #4 Jason Bruce Mortgages, and #5 HTL Group, ranked by Top5 score. Scroll for our take on each, plus what to ask before you choose.
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1
Stephanie Murray Mortgages
★ 4.9 168 reviews Top5 Score 1655★ 164 4★ 2 2★ 1 1★ 1Stephanie Murray Mortgages gets first-home buyers, self-employed applicants, and those refixing or restructuring existing loans through to approval, negotiating across multiple banks to find better rates than clients could secure on their own. Brokers like Emma, Janet, Anna, and Stephanie check in throughout the process and respond to questions at all hours, including after settlement when circumstances change.
location_on 47 Queen Street, New Plymouth Central, New Plymouth
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2
Sai Rane Mortgages
★ 5.0 77 reviews Top5 Score 1565★ 77Sai Rane Mortgages takes first-home buyers, refinancers, and those structuring split loans through the full process, from initial options to settlement with a lender like ANZ. Sai is routinely available late at night and on weekends, which multiple clients working full-time hours specifically called out as the reason the process felt manageable.
location_on Highfield Place, Highlands Park, New Plymouth
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3
Melanie Bielawski Mortgages
★ 5.0 34 reviews Top5 Score 1455★ 34Melanie coordinates first-home purchases, refinancing, and complex lending situations including self-employed applications and tight settlement timelines, staying in contact via text, email, and phone at every stage. Clients who found the path to ownership uncertain, including those who were told elsewhere they had no options, credit Mel with getting them across the line.
location_on 392 Saint Aubyn Street, Lynmouth, New Plymouth
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4
Jason Bruce Mortgages
★ 5.0 27 reviews Top5 Score 1425★ 27Jason Bruce Mortgages covers first-home purchases, investment property finance, commercial lending, and section loans, with Jason drawing on his own experience as a property investor to help clients structure split banking, revolving credit, and cross-lending across multiple properties. He moves quickly when offer deadlines are tight and stays in contact through to settlement day, including for self-employed borrowers whose applications needed extra groundwork.
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5
The HTL Group - Insurance, Investments & Mortgage
★ 4.7 20 reviews Top5 Score 1325★ 18 2★ 1 1★ 1HTL Group gets first-home buyers, second-home purchasers, and investors through mortgage approval, including clients buying from outside New Zealand and newly settled residents who needed extra groundwork to secure lending. Serina, their mortgage adviser, is known for staying with clients across multi-year journeys when the path to approval was not straightforward, matching borrowers to lenders across a wide pool until the right fit was found.
location_on 27 Eliot Street, New Plymouth Central, New Plymouth
Before you choose a mortgage broker in New Plymouth
Drawn from 276 customer reviews collected for this page. The first answer is what it costs.
What does a mortgage broker cost, and who pays? expand_more
Lenders pay brokers directly, so you pay nothing out of pocket in almost all cases. Upfront commissions run from around 0.55% to 0.85% of your loan amount.
Trail commissions of roughly 0.15% to 0.20% per year are also paid by lenders on your outstanding balance. Under the Financial Markets Conduct Act 2013, brokers regulated by the Financial Markets Authority (FMA) must disclose exactly how they are paid, in writing, before giving you advice.
Do brokers have access to all banks and lenders, or just some? expand_more
No broker in New Zealand has access to every lender in the market. Most work from a panel of roughly 10 to 20 lenders, which may include registered banks, non-bank lenders, and specialist lenders depending on the broker's aggregator group.
Ask any broker upfront for their full lender list, including whether they can access non-bank lenders for situations like low deposits or unusual income structures. Brokers licensed under the Financial Markets Authority (FMA) via the Financial Markets Conduct Act 2013 are required to disclose their panel and any conflicts of interest, so you are entitled to that information before you commit.
What can a broker do that I couldn't do going direct to a bank? expand_more
A broker compares multiple lenders at once and knows which banks currently have appetite for your specific borrower profile, saving you the risk of collecting unnecessary credit declines. Reviews highlight cases where brokers secured approval for applicants who doubted it was possible, including complex situations involving self-employment, overseas income history, and tight settlement deadlines. Brokers also handle paperwork, negotiate cashback and rate offers, and structure loans across split banking or revolving credit facilities in ways most borrowers would not know to ask for.
What are the warning signs of a mortgage broker you shouldn't use? expand_more
- –A broker who stops responding during an active offer period is a serious risk, one review describes an approach to making an offer with finance unresolved because the broker became unreachable after a holiday.
- –Slow responses at pre-approval deadlines can cost you a property, especially in competitive offer situations where finance conditions need to move fast.
- –Watch for brokers who do not proactively explain your options in plain language, leaving you to chase updates rather than keeping you informed at each milestone.
- –Limited lender access without disclosure is a problem, because you may be placed with a lender that suits the broker's panel rather than your situation.
- –A broker who only processes the loan without discussing loan structure, interest rate splits, or long-term cost implications is not giving full advice.
What should you ask before choosing a mortgage broker? expand_more
- –Ask how many lenders are on their panel and whether non-bank or specialist lenders are included, especially if your income or deposit situation is not straightforward.
- –Ask exactly how they are paid, including which lenders pay higher commissions, so you can assess whether the recommended product genuinely suits you.
- –Ask how they will keep you updated throughout the process and what their expected response time is for questions, since reviews show fast communication is one of the clearest markers of a good broker.
- –Ask whether they will handle all paperwork and bank correspondence directly, or whether you will need to manage parts of the process yourself.
- –Ask if they have experience with borrower situations like yours, whether that involves being self-employed, purchasing from overseas, or structuring around investment properties.
Also recommended mortgage brokers in New Plymouth
Ranked 6 to 9 on the same public review record.
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6
Rosie Glasgow Home Loans
★ 5.0 11 reviews Top5 Score 1315★ 11Rosie Glasgow Home Loans guides first-home buyers through the full purchase process, translating complicated lending details into plain language and stepping in when banks were unresponsive or communication had stalled. Rosie has also handled complex mortgage structures across multiple purchases for the same clients, with repeat borrowers returning for their second and third properties.
location_on 29 Carrington Street, New Plymouth Central, New Plymouth
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7
Taranaki Home Loans
★ 5.0 9 reviews Top5 Score 1285★ 9Taranaki Home Loans focuses on refinancing and mortgage restructuring, securing improved interest rates, cash-back offers, and loan structures that reduce what clients pay over time. Rupert walks clients through fixed terms, break costs, and rate options in plain language, and has managed smooth transitions for borrowers coordinating from different time zones.
location_on White Hart Floor 1/47 Queen Street, Central, New Plymouth
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8
Mortgage Mentors
★ 4.5 8 reviews Top5 Score 1065★ 7 1★ 1Mortgage Mentors works with first-home buyers and returning investors across multi-year lending journeys, with Rosie frequently named by clients who came back for their second and subsequent purchases. Clients dealing with complicated hurdles, including those who needed sustained support to reach their goal, credit Rosie with staying involved until the outcome was secured.
location_on 29 Carrington Street, New Plymouth Central, New Plymouth
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9
NZHL (NZ Home Loans) - Taranaki
★ 4.2 5 reviews Top5 Score 755★ 4 1★ 1NZHL Taranaki pairs home loan setup with a structured mentoring approach that actively works to reduce interest and shorten mortgage terms over time, rather than stopping at settlement. Glenys has guided clients through new builds in New Plymouth and sensitive personal circumstances like separation, staying involved across the full lending journey.
location_on 52 Molesworth Street, New Plymouth Central, New Plymouth
About this ranking
What the 9 mortgage brokers listed above hold, at the 22 September 2026 check.
Across the 14 locations we assess mortgage brokers in, the 137 businesses listed have a median rating of 5.0, and one-star reviews are 0.4% of their total.
How are the top mortgage brokers in New Plymouth chosen? expand_more
We build this page from Google Maps results for mortgage brokers in New Plymouth. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for mortgage brokers in New Plymouth. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.