Best Plumbers in Napier and Hastings
We assessed 33 plumbers in Napier and Hastings and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 1,005 Google reviews between them. No business can pay for a place in these rankings. Last updated 25 September 2026. How we rank →
Before you hire
Plumbers in NZ must be registered with the Plumbers, Gasfitters and Drainlayers Board, whether you need an emergency call-out, a repair or a full installation. Check their registration before work starts, and make sure any gas work is carried out by a licensed gas fitter. Get a written quote that covers parts and labour.
Top 5 Plumbers in Napier and Hastings
The top 5 plumbers in Napier and Hastings are #1 The Napier Plumber, #2 Alchemy Plumbing & Gas, #3 Cape Plumbing, #4 True Flow Plumbing, and #5 H & O Plumbing, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.
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1
The Napier Plumber
★ 5.0 226 reviews +8 Top5 Score 182 +15★ 222 4★ 4The Napier Plumber turns around urgent plumbing work fast, covering hot water cylinders, heat pump installations, filtration systems, and general repairs like tap and pipe replacements. Mike coordinates same-day fixes when needed, including organising a sparky to attend alongside him, so customers are not left waiting on a second booking.
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2
Alchemy Plumbing & Gas Hawkes Bay
★ 4.9 240 reviews +9 Top5 Score 179 +15★ 230 4★ 9 1★ 1Alchemy Plumbing & Gas gets people sorted fast on urgent plumbing jobs, covering burst and leaking pipes, hot water cylinder replacements, and running toilets, often attending within hours of first contact. Itemised quotes with no hidden costs are a noted feature, and the front desk team handles scheduling and communication tightly so customers know exactly what is coming.
location_on 129 Maraekakaho Road, Camberley, Hastings
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3
Cape Plumbing
verifiedVerified★ 4.8 194 reviews Top5 Score 1745★ 178 4★ 8 3★ 1 2★ 1 1★ 6Cape Plumbing resolves plumbing jobs fast, covering hot water pipe repairs, laundry sink relocations, shower work, and gas fitting closures, often completing the work on the same day or within a day of the first call. Plumbers arrive on time, explain the problem clearly before starting, and leave the site tidy when they go.
Reviews most often describe: Straightforward fixes handled quickly with clear communication
- ✓ Arrives same day or next day after initial phone contact
- ✓ Plumber explains the fault to the customer before starting work
- ✓ Job completed without leaving mess for the customer to clean up
schedule Mon–Sun 8am–5pm
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4
True Flow Plumbing
★ 4.9 70 reviews Top5 Score 1605★ 66 4★ 4True Flow Plumbing covers kitchen and bathroom fit-outs, new toilet and shower installations, and multi-dwelling or commercial plumbing work across Hawke's Bay. Rob is a named go-to for landlords managing rentals, with repeat clients returning to him across varied project scales because he communicates clearly, arrives on time, and keeps sites clean and tidy.
location_on 136 North Shore Road, Eskdale, Napier
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5
H & O Plumbing
★ 4.9 63 reviews Top5 Score 1525★ 59 4★ 3 1★ 1H & O Plumbing fits households and businesses that want the same trusted team across jobs, covering drain clearances, roof leak repairs, dishwasher installations, and emergency callouts. Their office staff handle scheduling tightly, and named plumbers like Mike return to familiar clients, meaning repeat customers rarely feel the need to look elsewhere.
location_on 102 Austin Street, Onekawa, Napier
Before you book a plumber in Napier and Hastings
Drawn from 175 customer reviews collected for this page. The first answer is what it costs.
What do plumbers typically charge in New Zealand? expand_more
Licensed plumbers in New Zealand charge between $80 and $150 per hour plus GST for standard work. A call-out fee of $80 to $150 plus GST is charged separately on top of the hourly rate.
After-hours and emergency call-outs cost significantly more, often $150 to $300 or higher before labour and materials are added. Rates in Napier and Hastings sit toward the mid-range nationally, and reviewers here noted fair and reasonable pricing as a standout when it occurred.
How do I check if a plumber is registered for the work I need? expand_more
The Plumbers, Gasfitters and Drainlayers Board (PGDB) maintains a public register at pgdb.co.nz where you can verify any plumber's licence before work begins. Ask for the tradesperson's registration number and check it matches their name and licence type on the register.
A Certifying Plumber can independently sign off their own work, while a Licensed Plumber must have their work certified by someone at that higher level. Work done without a registered practitioner is illegal and can cause problems with insurance, building consents, and property sales.
What's the difference between a quote and an estimate for plumbing work? expand_more
A quote locks in a fixed price for the job, so the plumber cannot charge more without your approval if the scope stays the same. An estimate is a best-guess figure that can change as the job unfolds, which one reviewer learned the hard way when a cost surprise landed without prior warning.
For any job beyond a minor repair, ask for a written quote specifically, not a verbal estimate, and confirm that any additional work discovered on site requires your sign-off before it proceeds. Itemised quotes, which some operators in this area provide, make it easier to see exactly what you are paying for and to query any line items.
What are the warning signs of a plumber you shouldn't hire? expand_more
- –Replacing parts or doing extra work without asking you first, as one reviewer experienced when a tap replacement was carried out instead of the washer repair that was requested.
- –Weeks passing without a booked job being completed, combined with no proactive communication about delays.
- –Rude or dismissive office staff who talk over customers and fail to listen to job details.
- –Offering an after-hours emergency service to some customers but not others who call with the same urgent need.
- –Failing to follow up after an error, leaving the customer to chase for weeks before receiving an apology.
- –No clear upfront cost guidance, especially for call-outs, leaving you with a surprise invoice for a short visit.
What should you ask before hiring a plumber? expand_more
- –Ask for their PGDB registration number and check it at pgdb.co.nz before agreeing to any work.
- –Ask for a written, itemised quote rather than a verbal estimate, and confirm what triggers a revised quote if the job changes.
- –Ask what the call-out fee is and whether it is charged separately from the hourly labour rate.
- –Ask how they handle unexpected problems found during the job, and confirm they will contact you for approval before doing any additional work.
- –Ask whether they coordinate with other trades such as electricians if your job requires it, as some operators in this area manage that on your behalf.
- –Ask whether their work comes with a guarantee or warranty, and get the answer in writing.
Also recommended plumbers in Napier and Hastings
Ranked 6 to 10 on the same public review record.
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6
Unplugged Plumber
★ 5.0 37 reviews Top5 Score 1495★ 37Unplugged Plumber covers burst and leaking pipes, hot water cylinder replacements and upgrades, storm drainage, and full bathroom and laundry renovations across Hawke's Bay. Leith arrives within the hour for emergencies including weekends, keeps sites tidy once the work is done, and prices jobs fairly without loading on call-out fees.
location_on 23 Taradale Road, Marewa, Napier
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7
Laser Plumbing & Electrical Napier
★ 4.6 73 reviews -1 Top5 Score 1495★ 63 3★ 4 2★ 1 1★ 5Laser Plumbing & Electrical Napier handles boiler and hot water faults, bathroom leaks, shower mixer replacements, and dishwasher installations, with same-day attendance available for urgent callouts. Plumbers like Vince and Willie are noted for listening carefully before starting work, and the office team coordinates parts sourcing and scheduling so the job moves without the customer having to chase it.
location_on 72 Taradale Road, Onekawa, Napier
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8
O's Plumbing and Drainage
★ 4.7 40 reviews +3 Top5 Score 148 +15★ 36 3★ 2 1★ 2O's Plumbing and Drainage fits households needing someone at the door quickly, covering toilet replacements, shower fitouts, tap replacements, hot water cylinder work, and leak repairs. Otis is known for calling back within the hour, explaining the problem in plain terms before starting, and returning within the same week to complete staged repairs once an immediate issue is made manageable.
location_on 11 Coverdale Street, Onekawa, Napier
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9
Pro Plumbing and Gas
★ 5.0 35 reviews Top5 Score 1465★ 35Pro Plumbing and Gas covers gas hob and shower installations, hot water cylinder replacements, bathroom pipe relocations, leak repairs, and water filter installs across Hawke's Bay. Oliver quotes over the phone before attending, tracks down specific parts when needed, and returns without fuss when something unexpected comes up mid-renovation.
location_on 32 Murphy Road, Taradale, Napier
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10
Bay Plumbing Services
★ 5.0 27 reviews Top5 Score 1455★ 27location_on Squire Drive, Napier
About this ranking
What the 10 plumbers listed above hold, at the 25 September 2026 check.
We first assessed plumbers in Napier and Hastings in July 2026 and have rechecked the ranking twice since. The Napier Plumber has held first place at every check. The same five businesses have been in the top 5 at every check. Across the 14 locations we assess plumbers in, the 140 businesses listed have a median rating of 4.9, and one-star reviews are 2.6% of their total.
What has changed since July 2026? expand_more
- Sep 2026
Pro Plumbing and Gas and Bay Plumbing Services entered the list, at #9 and #10.
- Aug 2026
O's Plumbing and Drainage entered the list at #8.
- Jul 2026
First check. The Napier Plumber #1.
How are the top plumbers in Napier and Hastings chosen? expand_more
We build this page from Google Maps results for plumbers in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for plumbers in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.