Best Plumbers in Napier and Hastings
We assessed 33 plumbers in Napier and Hastings and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 998 Google reviews between them. No business can pay for a place in these rankings. Last updated 25 August 2026. How we rank →
Before you hire
Plumbers in NZ must be registered with the Plumbers, Gasfitters and Drainlayers Board. Check their registration before work starts, and make sure any gas work is carried out by a licensed gasfitter. Get a written quote that covers parts and labour.
Top 5 Plumbers in Napier and Hastings
The top 5 plumbers in Napier and Hastings are The Napier Plumber, Alchemy Plumbing & Gas, Cape Plumbing, True Flow Plumbing, and H & O Plumbing, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.
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1
The Napier Plumber
★ 5.0 218 reviews +16 Top5 Score 170 +15★ 215 4★ 3The Napier Plumber turns around urgent plumbing work fast, covering hot water cylinders, heat pump installations, filtration systems, and general repairs like tap and pipe replacements. Mike coordinates same-day fixes when needed, including organising a sparky to attend alongside him, so customers are not left waiting on a second booking.
Reviews most often describe: Urgent jobs needing same-day or next-day response
- ✓ Hot water cylinder faults resolved same day or next day
- ✓ Arrives on time and responds quickly to initial contact
- ✓ Leaves the site tidy with no mess after the job
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2
Alchemy Plumbing & Gas Hawkes Bay
★ 4.9 231 reviews +10 Top5 Score 169 +15★ 221 4★ 9 1★ 1Alchemy Plumbing & Gas gets people sorted fast on urgent plumbing jobs, covering burst and leaking pipes, hot water cylinder replacements, and running toilets, often attending within hours of first contact. Itemised quotes with no hidden costs are a noted feature, and the front desk team handles scheduling and communication tightly so customers know exactly what is coming.
Reviews most often describe: Emergency callouts needing a same-day response
- ✓ Attends same-day or next-day for emergency plumbing callouts
- ✓ Provides itemised quotes with no hidden costs or surprises
- ✓ Front desk staff keep communication clear from first contact to job completion
location_on 129 Maraekakaho Road, Camberley, Hastings
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3
Cape Plumbing
★ 4.8 194 reviews +4 Top5 Score 165 +15★ 178 4★ 8 3★ 1 2★ 1 1★ 6Cape Plumbing resolves plumbing jobs fast, covering hot water pipe repairs, laundry sink relocations, shower work, and gas fitting closures, often completing the work on the same day or within a day of the first call. Plumbers arrive on time, explain the problem clearly before starting, and leave the site tidy when they go.
Reviews most often describe: Straightforward fixes handled quickly with clear communication
- ✓ Arrives same day or next day after initial phone contact
- ✓ Plumber explains the fault to the customer before starting work
- ✓ Job completed without leaving mess for the customer to clean up
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4
True Flow Plumbing
★ 4.9 70 reviews +5 Top5 Score 153 -15★ 66 4★ 4True Flow Plumbing covers kitchen and bathroom fit-outs, new toilet and shower installations, and multi-dwelling or commercial plumbing work across Hawke's Bay. Rob is a named go-to for landlords managing rentals, with repeat clients returning to him across varied project scales because he communicates clearly, arrives on time, and keeps sites clean and tidy.
Reviews most often describe: Rental and commercial projects needing a reliable ongoing plumber
- ✓ Arrives on time and completes jobs within the agreed timeframe
- ✓ Clear communication maintained from first contact through to completion
- ✓ Works across small household installs and larger commercial projects
location_on 136 North Shore Road, Eskdale, Napier
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5
H & O Plumbing
★ 4.9 63 reviews -1 Top5 Score 1525★ 59 4★ 3 1★ 1H & O Plumbing fits households and businesses that want the same trusted team across jobs, covering drain clearances, roof leak repairs, dishwasher installations, and emergency callouts. Their office staff handle scheduling tightly, and named plumbers like Mike return to familiar clients, meaning repeat customers rarely feel the need to look elsewhere.
Reviews most often describe: Long-term clients wanting a dependable regular plumber
- ✓ Fits urgent callouts in even during peak demand periods
- ✓ Office staff coordinate bookings and communication smoothly for clients
- ✓ Cleans up thoroughly once the job is finished on site
location_on 102 Austin Street, Onekawa, Napier
Before you book a plumber in Napier and Hastings
Drawn from 175 customer reviews collected for this page. The first answer is what it costs.
What do plumbers typically charge in New Zealand? expand_more
Licensed plumbers in New Zealand charge between $80 and $150 per hour plus GST for standard work. A call-out fee of $80 to $150 plus GST is charged separately on top of the hourly rate. After-hours and emergency call-outs cost significantly more, often $150 to $300 or higher before labour and materials are added. Rates in Napier and Hastings sit toward the mid-range nationally, and reviewers here noted fair and reasonable pricing as a standout when it occurred.
How do I check if a plumber is registered for the work I need? expand_more
The Plumbers, Gasfitters and Drainlayers Board (PGDB) maintains a public register at pgdb.co.nz where you can verify any plumber's licence before work begins. Ask for the tradesperson's registration number and check it matches their name and licence type on the register. A Certifying Plumber can independently sign off their own work, while a Licensed Plumber must have their work certified by someone at that higher level. Work done without a registered practitioner is illegal and can cause problems with insurance, building consents, and property sales.
What's the difference between a quote and an estimate for plumbing work? expand_more
A quote locks in a fixed price for the job, so the plumber cannot charge more without your approval if the scope stays the same. An estimate is a best-guess figure that can change as the job unfolds, which one reviewer learned the hard way when a cost surprise landed without prior warning. For any job beyond a minor repair, ask for a written quote specifically, not a verbal estimate, and confirm that any additional work discovered on site requires your sign-off before it proceeds. Itemised quotes, which some operators in this area provide, make it easier to see exactly what you are paying for and to query any line items.
What are the warning signs of a plumber you shouldn't hire? expand_more
- –Replacing parts or doing extra work without asking you first, as one reviewer experienced when a tap replacement was carried out instead of the washer repair that was requested.
- –Weeks passing without a booked job being completed, combined with no proactive communication about delays.
- –Rude or dismissive office staff who talk over customers and fail to listen to job details.
- –Offering an after-hours emergency service to some customers but not others who call with the same urgent need.
- –Failing to follow up after an error, leaving the customer to chase for weeks before receiving an apology.
- –No clear upfront cost guidance, especially for call-outs, leaving you with a surprise invoice for a short visit.
What should you ask before hiring a plumber? expand_more
- –Ask for their PGDB registration number and check it at pgdb.co.nz before agreeing to any work.
- –Ask for a written, itemised quote rather than a verbal estimate, and confirm what triggers a revised quote if the job changes.
- –Ask what the call-out fee is and whether it is charged separately from the hourly labour rate.
- –Ask how they handle unexpected problems found during the job, and confirm they will contact you for approval before doing any additional work.
- –Ask whether they coordinate with other trades such as electricians if your job requires it, as some operators in this area manage that on your behalf.
- –Ask whether their work comes with a guarantee or warranty, and get the answer in writing.
Plumbers ranked 6 to 10 in Napier and Hastings
They scored below the top 5 on the same public review record.
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6
Laser Plumbing & Electrical Napier
↑ 1★ 4.6 74 reviews Top5 Score 149 +55★ 64 3★ 4 2★ 1 1★ 5Laser Plumbing & Electrical Napier handles boiler and hot water faults, bathroom leaks, shower mixer replacements, and dishwasher installations, with same-day attendance available for urgent callouts. Plumbers like Vince and Willie are noted for listening carefully before starting work, and the office team coordinates parts sourcing and scheduling so the job moves without the customer having to chase it.
Reviews most often describe: Difficult faults other tradespeople could not diagnose
- ✓ Same-day callout available when the job cannot wait
- ✓ Plumbers arrive within the quoted time frame and get straight to work
- ✓ Staff source and arrange replacement parts without the customer chasing them
location_on 72 Taradale Road, Onekawa, Napier
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7
Unplugged Plumber
↓ 1★ 5.0 37 reviews +1 Top5 Score 1465★ 37Unplugged Plumber covers burst and leaking pipes, hot water cylinder replacements and upgrades, storm drainage, and full bathroom and laundry renovations across Hawke's Bay. Leith arrives within the hour for emergencies including weekends, keeps sites tidy once the work is done, and prices jobs fairly without loading on call-out fees.
Reviews most often describe: Large or urgent jobs needing flexible, fast attendance
- ✓ Attends burst pipe and emergency callouts within the hour
- ✓ Weekend availability without charging excessive call-out fees
- ✓ Hot water cylinder relocated or upgraded in a single visit
location_on 23 Taradale Road, Marewa, Napier
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8
Holders Plumbing Plus
★ 4.7 43 reviews +1 Top5 Score 1445★ 32 4★ 10 3★ 1Holders Plumbing Plus is a strong first stop for tap repairs, shower purchases, and plumbing supplies, with staff who can identify the right part quickly, including tap cartridges needed urgently to stop water pouring away. Russell and the wider team are noted for talking customers through what they need rather than simply pointing them to a shelf.
Reviews most often describe: Sourcing parts and advice for DIY plumbing repairs
- ✓ Staff identify correct parts fast for urgent leak situations
- ✓ Helpful product advice given across taps and shower purchases
- ✓ Friendly counter staff who treat nothing as too minor a question
location_on 501 Warren Street North, Mayfair, Hastings
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9
APlus Plumbing and Gas
↑ 1★ 4.9 31 reviews Top5 Score 143 +15★ 30 1★ 1APlus Plumbing and Gas coordinates bathroom renovations, kitchen plumbing, drainage, water pipe replacements, and gas conversions across Hawke's Bay, taking on both small repairs and staged multi-visit projects. Jacob and the wider team are noted for turning up on time, pricing transparently, and responding to weekend and after-hours calls without making customers wait days for a booking.
Reviews most often describe: Multi-stage or complex jobs needing a consistent team
- ✓ Responds to weekend and after-hours callouts within a couple of hours
- ✓ Tackles multi-stage jobs across several visits without dropping communication
- ✓ Pricing explained upfront with no surprises when the invoice arrives
location_on 813b Caroline Road, Mayfair, Hastings
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10
O's Plumbing and Drainage
★ 4.7 37 reviews Top5 Score 1425★ 33 3★ 2 1★ 2O's Plumbing and Drainage completes plumbing and drainage work to a standard that leaves clients satisfied with both the result and the cost. Pricing comes in at a level customers find fair for the work carried out.
location_on 11 Coverdale Street, Onekawa, Napier
Related Napier and Hastings rankings
About this ranking
How are the top plumbers in Napier and Hastings chosen? expand_more
We build this page from Google Maps results for plumbers in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.
How often are rankings updated? expand_more
Every category and city is recrawled on a rolling cycle, about every two months. This page was last checked on 25 August 2026.
Can a business pay to appear in this list? expand_more
No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for plumbers in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 31. Check where you rank or read how rankings work.