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Best Property Managers in Napier and Hastings

We assessed 27 property managers in Napier and Hastings and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 2,669 Google reviews between them. No business can pay for a place in these rankings. Last updated 25 August 2026. How we rank →

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Before you hire

Property management fees range widely, but the cheapest option often costs more in vacancy time and maintenance problems. Ask about their current vacancy rate, how quickly they respond to maintenance requests, and what their process is for handling problem tenants under the Residential Tenancies Act.

Top 5 Property Managers in Napier and Hastings

The top 5 property managers in Napier and Hastings are The Team, Oxygen Property Management, Harcourts Taradale, Harcourts Hawke's Bay, and Harcourts Napier, ranked by Top5 score. Scroll for our take on each, plus what to ask before you choose.

  • 1

    The Team - Mortgage Brokers

    ★ 5.0 1,170 reviews +34 Top5 Score 192
    5★ 1,169 4★ 1

    The Team gets first-home buyers from initial assessment through to settlement, with advisers like Cam, Danny, Te Awe, and Ryan working across home purchase, refinancing, and refixing. They regularly begin working with clients months before purchase, staying available outside business hours during offer processes and chasing banks and third parties to keep deals moving.

    Reviews most often describe: First-home buyers navigating a complex, months-long process

    • ✓ Advisers begin working with clients months before they are ready to buy
    • ✓ Available outside business hours when offers and deadlines are active
    • ✓ Chases banks and third parties directly to keep the process moving

    location_on 74 Tennyson Street, Napier South, Napier

    map Map Is this your business?
  • 2

    Oxygen Property Management

    ★ 4.8 350 reviews +9 Top5 Score 172 +1
    5★ 312 4★ 25 3★ 5 1★ 8

    Oxygen Property Management builds long-running relationships on both sides of a tenancy, with property managers like Katy, Jamie, and Lindsey each holding client relationships across multiple years. When issues arise at a property, their managers step in quickly to coordinate solutions and keep tenants informed throughout, rather than leaving people to follow up.

    Reviews most often describe: Tenants and landlords wanting a consistent long-term manager

    • ✓ Property managers held by same clients for four or more years
    • ✓ Quick action taken when tenants report problems at the property
    • ✓ Inspections conducted with care for tenant privacy and discretion

    location_on 308 Saint Aubyn Street West, Hastings

    map Map Is this your business?
  • 3

    Harcourts Taradale

    ★ 4.9 234 reviews +7 Top5 Score 169 +1
    5★ 226 4★ 5 1★ 3

    Harcourts Taradale gets vendors to a settled sale with agents like Tania, Jamie, Debbie, and Janine keeping clients informed at every stage, including through negotiation and open homes. Sellers in difficult situations, including out-of-town owners and families navigating an elderly parent's sale, point to agents stepping in with practical support beyond what the transaction strictly required.

    Reviews most often describe: Sellers wanting steady communication through the whole process

    • ✓ Agents keep vendors updated through open homes and buyer negotiations
    • ✓ Out-of-town sellers kept fully informed through every stage of sale
    • ✓ Sellers in sensitive or stressful situations given hands-on personal support

    location_on 207 Gloucester Street, Taradale, Napier

    map Map Is this your business?
  • 4

    Harcourts Hawke's Bay Property Management

    ★ 4.9 212 reviews +6 Top5 Score 168
    5★ 200 4★ 11 1★ 1

    Harcourts Hawke's Bay coordinates repairs, tenant placement, and ongoing property oversight, with named managers like Courtney, Tina, and Paul each building direct relationships with the people they look after. Maintenance requests get picked up quickly, including on public holidays, and managers follow through on jobs rather than leaving owners or tenants to chase.

    Reviews most often describe: Landlords and tenants wanting responsive day-to-day management

    • ✓ Repairs and maintenance resolved quickly without tenants chasing up
    • ✓ Named managers follow through on queries until fully resolved
    • ✓ Prompt responses to maintenance requests even on public holidays

    location_on 307 Karamu Road North, City, Hastings

    map Map Is this your business?
  • 5

    Harcourts Napier

    ★ 4.9 162 reviews +3 Top5 Score 164
    5★ 151 4★ 8 3★ 1 1★ 2

    Harcourts Napier gets buyers and sellers through property transactions with agents like Renee, Rose, Daniel, and Sebastian keeping clients informed at every stage, from open home feedback reports through to final negotiation. When conditions shift, such as a market change or holiday period, agents like Daniel pivot strategy quickly and coordinate staging and contractors directly rather than leaving vendors to manage it themselves.

    Reviews most often describe: Buyers and sellers wanting proactive, high-contact agents

    • ✓ Open home feedback reports sent to vendors the following day
    • ✓ Agents coordinate staging and contractors directly on behalf of vendors
    • ✓ Clear, timely communication maintained throughout buying and selling process

    location_on 308 Hastings Street, Napier South, Napier

    map Map Is this your business?

Before you choose a property manager in Napier and Hastings

Drawn from 166 customer reviews collected for this page. The first answer is what it costs.

What do property managers typically charge in New Zealand? expand_more

Management fees in New Zealand sit between 7% and 10% of weekly rent collected, though some firms charge a flat weekly rate instead. A letting fee applies each time a new tenant is placed, and this commonly runs from one to two weeks' rent plus GST. Inspection charges, maintenance markup fees, and administration costs are often listed separately and can push the real cost well above the headline percentage. Request a written fee schedule before signing, and ask specifically about any margins added to contractor invoices.

Does a property manager need to be licensed in New Zealand? expand_more

Property management in New Zealand is not yet a licensed profession, but that is changing. The Real Estate Agents Act 2008 is being amended to bring property managers under the Real Estate Authority, with licensing expected to take effect from 2026 after a phased rollout. Until then, the sector is largely self-regulated, so membership of a professional body such as the Property Institute of New Zealand or REINZ is a practical interim signal of standards. Check rea.govt.nz for the latest updates on implementation dates and what the licensing requirements will involve.

How does a property manager handle Healthy Homes compliance? expand_more

All private rentals in New Zealand were required to meet the Healthy Homes Standards by 1 July 2025, covering heating, insulation, ventilation, moisture and drainage, and draught stopping. A property manager acting for a landlord must include a Healthy Homes compliance statement in every new or renewed tenancy agreement, and non-compliance can attract penalties of up to $7,200 per breach from Tenancy Services. A good property manager will assess your property against all five standards, coordinate any required upgrades with qualified tradespeople, and keep documentation current so you are not exposed to enforcement action.

What are the warning signs of a property manager you shouldn't use? expand_more
  • –Slow or no response to maintenance requests, leaving repairs unresolved for weeks without explanation
  • –Carrying out repair work or spending landlord funds without seeking approval first
  • –Inspection reports that lack detail, photos, or any follow-up on flagged issues
  • –Poor communication about tenant arrears or disputes until the situation has already escalated
  • –Difficulty reaching the manager by phone or message, with calls and texts going unanswered for days
  • –One local firm drew a complaint for agents cold-calling an elderly homeowner and applying pressure to sell, pointing to an agency culture worth scrutinising before committing
What should you ask before signing with a property manager? expand_more
  • –How often do you carry out inspections, what does the report include, and will I receive photos each time?
  • –What is your process for approving maintenance work, and at what dollar threshold do you contact me before proceeding?
  • –How do you handle rent arrears, and at what point do you escalate to the Tenancy Tribunal?
  • –How quickly do you respond to urgent maintenance issues outside business hours, and who covers after-hours calls?
  • –How much notice do you give tenants before entering the property, and how do you document each entry?
  • –Can I see a sample inspection report and a sample monthly owner statement before I sign?

Property Managers ranked 6 to 10 in Napier and Hastings

They scored below the top 5 on the same public review record.

  • 6

    Harcourts Hastings

    ★ 4.8 154 reviews +4 Top5 Score 162 +1
    5★ 132 4★ 15 3★ 4 1★ 3

    Harcourts Hastings guides first-home buyers and sellers through property transactions, with agents like Eddie, Shelley, Steve, and Pete each staying in close contact from first viewing through to settlement. Reviewers point to agents proactively alerting buyers to new listings by phone before open homes, following up emails with texts to confirm receipt, and stepping in during holiday periods to get deals across the line.

    Reviews most often describe: First-home buyers and sellers wanting hand-holding through the process

    • ✓ Agents call buyers directly when matching listings come on the market
    • ✓ Follows up written messages with a text to confirm clients received them
    • ✓ Rental team took chances on families needing stable housing support

    location_on 307 Karamu Road North, Hastings

    map Map Is this your business?
  • 7

    Ray White Napier

    ★ 4.8 148 reviews +4 Top5 Score 161 +1
    5★ 133 4★ 8 3★ 1 2★ 1 1★ 5

    Ray White Napier places named managers with landlords and tenants for ongoing property oversight, covering tenant selection, repair coordination, and regular consultation with owners. Reviewers point to managers who listen to owner requests, action agreed repairs without needing to be chased, and welcome inspection days as a chance to check in rather than a formality.

    Reviews most often describe: Landlords wanting a communicative, responsive property manager

    • ✓ Managers consult owners before actioning repairs or decisions
    • ✓ Prompt responses to maintenance requests without owners chasing
    • ✓ Tenant selection draws specific praise from landlord reviewers

    location_on 60 Prebensen Drive, Onekawa, Napier

    map Map Is this your business?
  • 8

    Hassle Free Rentals

    ★ 5.0 57 reviews +3 Top5 Score 152 +1
    5★ 56 4★ 1

    Hassle Free Rentals coordinates tenant selection, scheduled inspections, and repair work for landlords, with Tamara running the process from finding tenants through to quarterly property reports with extensive photographs. Owners give final approval on tenant selection while the team does the legwork, and quotes for any work required are discussed with owners before anything is actioned.

    Reviews most often describe: Landlords wanting thorough reporting and hands-on oversight

    • ✓ Quarterly inspection reports sent to owners with extensive photographs
    • ✓ Owners approve tenant selection after Tamara shortlists candidates
    • ✓ Issues resolved quickly for landlords and tenants who are out of town
    map Map Is this your business?
  • 9

    Property Brokers Hastings

    ↑ 1
    ★ 4.4 129 reviews Top5 Score 152 +4
    5★ 97 4★ 12 3★ 4 2★ 8 1★ 8

    Property Brokers Hastings steers first-home buyers through the purchase process, with agents like Alana, Shona, and Oliva actively searching for properties that fit a buyer's financial constraints and keeping them informed at each step. When an initial offer falls through, agents circle back with alternative options and viewings rather than leaving buyers to start over alone.

    Reviews most often describe: First-home buyers wanting guided, low-stress purchase support

    • ✓ Agents find replacement options when an initial offer is unsuccessful
    • ✓ First-home buyers guided step by step until unconditional settlement
    • ✓ Multiple reviewers name specific agents as caring and easy to reach

    location_on 306 Saint Aubyn Street West, Hastings

    map Map Is this your business?
  • 10

    Propertyscouts Hawkes Bay

    ↓ 1
    ★ 4.9 53 reviews -1 Top5 Score 150
    5★ 52 1★ 1

    Propertyscouts Hawkes Bay suits landlords based overseas, covering tenant selection, regular inspections, maintenance coordination, and financial accounting without the owner needing to chase anything. Named managers like Karina, Toni, Mel, and Duncan build personal relationships with tenants, making inspection visits feel low-pressure while still getting repair and maintenance issues resolved promptly.

    Reviews most often describe: Overseas owners needing full hands-off property oversight

    • ✓ Managers respond quickly when maintenance problems arise mid-tenancy
    • ✓ Inspection visits are relaxed and personally conducted by named managers
    • ✓ Overseas owners kept informed across inspections, repairs, and rental reviews

    location_on 10 Donnelly Street, Havelock North

    map Map Is this your business?

Related Napier and Hastings rankings

sell Real Estate Agents real_estate_agent Mortgage Brokers All Napier/Hastings rankings arrow_forward

About this ranking

How are the top property managers in Napier and Hastings chosen? expand_more

We build this page from Google Maps results for property managers in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about every two months. This page was last checked on 25 August 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for property managers in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 53. Check where you rank or read how rankings work.