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Best Property Managers in Napier and Hastings

We assessed 26 property managers in Napier and Hastings and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 2,600 Google reviews between them. No business can pay for a place in these rankings. Last updated 15 July 2026. How we rank →

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Before you hire

Property management fees range widely, but the cheapest option often costs more in vacancy time and maintenance problems. Ask about their current vacancy rate, how quickly they respond to maintenance requests, and what their process is for handling problem tenants under the Residential Tenancies Act.

Top 5 Property Managers in Napier and Hastings

The top 5 property managers in Napier and Hastings are The Team, Oxygen Property Management, Harcourts Taradale, Harcourts Hawke's Bay, and Harcourts Napier, ranked by Top5 score. Scroll for our take on each, plus what to ask before you choose.

  • 1

    The Team - Mortgage Brokers

    ★ 5.0 1,136 reviews Top5 Score 192
    5★ 1,135 4★ 1

    The Team - Mortgage Brokers gets first-home buyers across the line by starting work months before purchase, mapping out a clear path well ahead of offer time. Advisers regularly chase banks and third parties directly, keeping deals moving without putting that pressure back on the client.

    Reviews most often describe: First-home buyers needing guidance from start to settlement

    • ✓ Available outside normal business hours
    • ✓ Explains every step in plain terms
    • ✓ Starts planning months before purchase

    location_on 74 Tennyson Street, Napier South, Napier

    map Map Is this your business?
  • 2

    Oxygen Property Management

    ★ 4.8 341 reviews Top5 Score 171
    5★ 303 4★ 25 3★ 5 1★ 8

    Oxygen Property Management keeps the same managers with clients for years, with several reviewers noting four or five years with the same named person. When problems come up at a property, managers like Lindsey Hambleton have stepped in immediately, coordinated solutions, and kept tenants informed throughout.

    Reviews most often describe: Tenants and landlords wanting long-term consistent management

    • ✓ Same manager across multiple years
    • ✓ Responds quickly to property issues
    • ✓ Respectful during home inspections

    location_on 308 Saint Aubyn Street West, Hastings

    map Map Is this your business?
  • 3

    Harcourts Taradale

    ★ 4.9 227 reviews Top5 Score 168
    5★ 219 4★ 5 1★ 3

    Harcourts Taradale gets sellers to a result without the pressure tactics that make the process stressful, including in difficult market conditions. Agents here keep sellers informed at every stage of negotiation, including out-of-town owners who need updates without being present.

    Reviews most often describe: Sellers wanting low-pressure, well-communicated transactions

    • ✓ Keeps sellers informed during negotiation
    • ✓ Handles out-of-town seller situations
    • ✓ No pressure during decision-making

    location_on 207 Gloucester Street, Taradale, Napier

    map Map Is this your business?
  • 4

    Harcourts Hawke's Bay Property Management

    ★ 4.9 206 reviews Top5 Score 167
    5★ 195 4★ 10 1★ 1

    Harcourts Hawke's Bay Property Management gets repairs sorted quickly, including on public holidays, so tenants are not left waiting. Named property managers like Courtney, Paul, and Tina build direct relationships with clients and follow through on jobs personally rather than passing queries down a chain.

    Reviews most often describe: Landlords and tenants wanting responsive day-to-day management

    • ✓ Repairs actioned on public holidays
    • ✓ Named PM handles your property directly
    • ✓ Prompt follow-through on maintenance requests

    location_on 307 Karamu Road North, City, Hastings

    map Map Is this your business?
  • 5

    Harcourts Napier

    ★ 4.9 159 reviews Top5 Score 164
    5★ 148 4★ 8 3★ 1 1★ 2

    Harcourts Napier gets buyers and sellers to the finish line with consistent contact throughout, including same-day open home feedback reports. Agents here have staged properties using their own resources and coordinated contractors directly, reducing the load on vendors during the sale process.

    Reviews most often describe: First-home buyers and vendors needing guided support

    • ✓ Open home feedback reports next day
    • ✓ Staging resources supplied by agent
    • ✓ Coordinates contractors for vendors

    location_on 308 Hastings Street, Napier South, Napier

    map Map Is this your business?

Before you choose a property manager in Napier and Hastings

Drawn from 166 customer reviews collected for this page. The first answer is what it costs.

What do property managers typically charge in New Zealand? expand_more

Management fees in New Zealand sit between 7% and 10% of weekly rent collected, though some firms charge a flat weekly rate instead. A letting fee applies each time a new tenant is placed, and this commonly runs from one to two weeks' rent plus GST. Inspection charges, maintenance markup fees, and administration costs are often listed separately and can push the real cost well above the headline percentage. Request a written fee schedule before signing, and ask specifically about any margins added to contractor invoices.

Does a property manager need to be licensed in New Zealand? expand_more

Property management in New Zealand is not yet a licensed profession, but that is changing. The Real Estate Agents Act 2008 is being amended to bring property managers under the Real Estate Authority, with licensing expected to take effect from 2026 after a phased rollout. Until then, the sector is largely self-regulated, so membership of a professional body such as the Property Institute of New Zealand or REINZ is a practical interim signal of standards. Check rea.govt.nz for the latest updates on implementation dates and what the licensing requirements will involve.

How does a property manager handle Healthy Homes compliance? expand_more

All private rentals in New Zealand were required to meet the Healthy Homes Standards by 1 July 2025, covering heating, insulation, ventilation, moisture and drainage, and draught stopping. A property manager acting for a landlord must include a Healthy Homes compliance statement in every new or renewed tenancy agreement, and non-compliance can attract penalties of up to $7,200 per breach from Tenancy Services. A good property manager will assess your property against all five standards, coordinate any required upgrades with qualified tradespeople, and keep documentation current so you are not exposed to enforcement action.

What are the warning signs of a property manager you shouldn't use? expand_more
  • –Slow or no response to maintenance requests, leaving repairs unresolved for weeks without explanation
  • –Carrying out repair work or spending landlord funds without seeking approval first
  • –Inspection reports that lack detail, photos, or any follow-up on flagged issues
  • –Poor communication about tenant arrears or disputes until the situation has already escalated
  • –Difficulty reaching the manager by phone or message, with calls and texts going unanswered for days
  • –One local firm drew a complaint for agents cold-calling an elderly homeowner and applying pressure to sell, pointing to an agency culture worth scrutinising before committing
What should you ask before signing with a property manager? expand_more
  • –How often do you carry out inspections, what does the report include, and will I receive photos each time?
  • –What is your process for approving maintenance work, and at what dollar threshold do you contact me before proceeding?
  • –How do you handle rent arrears, and at what point do you escalate to the Tenancy Tribunal?
  • –How quickly do you respond to urgent maintenance issues outside business hours, and who covers after-hours calls?
  • –How much notice do you give tenants before entering the property, and how do you document each entry?
  • –Can I see a sample inspection report and a sample monthly owner statement before I sign?

Property Managers ranked 6 to 10 in Napier and Hastings

They scored below the top 5 on the same public review record.

  • 6

    Harcourts Hastings

    ★ 4.8 150 reviews Top5 Score 161
    5★ 128 4★ 15 3★ 4 1★ 3

    Harcourts Hastings gets tenants into stable housing situations that other agencies passed on, with staff like Anna and Paul recognised by name for going beyond standard service. Agents follow up every email with a text to make sure nothing slips through, a level of contact that clients in vulnerable situations have flagged as making a real difference.

    Reviews most often describe: Renters and landlords wanting hands-on local support

    • ✓ Follows up emails with a text
    • ✓ Takes on difficult tenant situations
    • ✓ Checks in at every step of the process

    location_on 307 Karamu Road North, Hastings

    map Map Is this your business?
  • 7

    Ray White Napier

    ★ 4.8 144 reviews Top5 Score 160
    5★ 130 4★ 8 3★ 1 2★ 1 1★ 4

    Ray White Napier keeps landlords closely involved, consulting them on tenant decisions and repair approvals rather than acting unilaterally. Tenant selection is treated as a priority, with at least one landlord noting their new tenants were an ideal match.

    Reviews most often describe: Landlords wanting a hands-on, communicative property manager

    • ✓ Consults owners before actioning repairs
    • ✓ Landlords contacted by designated manager
    • ✓ Inspection days handled with personal attention

    location_on 60 Prebensen Drive, Onekawa, Napier

    map Map Is this your business?
  • 8

    Hassle Free Rentals

    ★ 5.0 54 reviews Top5 Score 152
    5★ 53 4★ 1

    Hassle Free Rentals coordinates tenant selection, inspections, and tradesperson work while keeping owners informed and in control of final decisions. Quarterly inspection reports include extensive photographs, and owners receive quotes and discussion before any work is approved or carried out.

    Reviews most often describe: Landlords wanting hands-off, long-term property management

    • ✓ Quarterly photo inspection reports
    • ✓ Owner approval before work begins
    • ✓ Trades network on call for quick fixes
    map Map Is this your business?
  • 9

    Propertyscouts Hawkes Bay

    ★ 4.9 54 reviews Top5 Score 150
    5★ 53 1★ 1

    Propertyscouts Hawkes Bay coordinates everything from tenant vetting to maintenance and financial accounting for landlords who cannot be on-site. Named managers like Karina, Toni, and Mel give tenants a single point of contact who responds quickly when repairs come up.

    Reviews most often describe: Overseas landlords with properties needing hands-on oversight

    • ✓ Prompt action on repair requests
    • ✓ Inspections done without rushing tenants
    • ✓ Manages complex lifestyle properties remotely

    location_on 10 Donnelly Street, Havelock North

    map Map Is this your business?
  • 10

    Property Brokers Hastings

    ★ 4.4 129 reviews Top5 Score 148
    5★ 97 4★ 12 3★ 4 2★ 8 1★ 8

    Property Brokers Hastings gets first-home buyers to settlement by finding properties that fit tight bank and lending conditions. Agents like Alana Cameron stay personally engaged across the whole process, keeping clients informed at each step rather than handing off to support staff.

    Reviews most often describe: First-home buyers needing step-by-step guidance

    • ✓ Finds properties to match lender conditions
    • ✓ Keeps vendors updated throughout sale
    • ✓ Agents personally guide buyers start to finish

    location_on 306 Saint Aubyn Street West, Hastings

    map Map Is this your business?

Related Napier and Hastings rankings

sell Real Estate Agents real_estate_agent Mortgage Brokers All Napier/Hastings rankings arrow_forward

About this ranking

How are the top property managers in Napier and Hastings chosen? expand_more

We build this page from Google Maps results for property managers in Napier and Hastings. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about once a month. This page was last checked on 15 July 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for property managers in Napier and Hastings. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 54. Check where you rank or read how rankings work.