Best Insurance Brokers in South Auckland
We assessed 31 insurance brokers in South Auckland and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 4,110 Google reviews between them. No business can pay for a place in these rankings. Last updated 1 September 2026. How we rank →
Before you hire
Insurance brokers and advisers access multiple insurers and can often find better business or personal cover at lower cost than going direct. Ask how many insurers they work with, how they are remunerated (and by whom), and what their process is when you need to make a claim.
Top 5 Insurance Brokers in South Auckland
The 5 highest-scoring businesses from 31 analysed. Ranked on independent signals only. Scroll for our take on each, plus what to ask before you choose.
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1
Janssen Insurance
★ 4.3 2,235 reviews Top5 Score 1875★ 1,728 4★ 139 3★ 44 2★ 35 1★ 289Janssen Insurance connects clients with competitive premium pricing on policies, with broker Kath noted for turning around accurate quotes on the spot rather than making clients wait. That kind of immediate, concrete response suits people who want to know where they stand on cost without going through a drawn-out process.
location_on E1/4 Pacific Rise, Mount Wellington, Auckland
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2
Marble Insurance
★ 5.0 252 reviews Top5 Score 1835★ 251 1★ 1Marble Insurance places individual brokers, including John, Nick, Jacob, and Anna, in direct contact with clients across business, home, motorbike, and car insurance, so the person who designs the cover is also the one answering questions. When commercial clients have compared them against multiple brokers, Marble has come back with broader insurer options and sharper pricing, not just a single-carrier quote.
location_on 4 Cain Road, Penrose, Auckland
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3
JIC Insurance 新西兰瑞盛保险
verifiedVerified★ 5.0 210 reviews Top5 Score 180 +35★ 209 1★ 1JIC Insurance covers health, life, car, and home insurance, and broker Endy is particularly noted for guiding clients through claims as well as initial policy selection. When claims come in, he lodges them quickly, keeps clients updated, and offers calm, practical guidance during stressful health situations, which sets the experience apart from a transactional broker relationship.
location_on 261 Morrin Street, St Johns, Auckland schedule Mon–Fri 9am–6pm · Sat–Sun Closed
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4
Star Insure
★ 4.6 631 reviews Top5 Score 1765★ 543 4★ 39 3★ 2 2★ 5 1★ 42Star Insure finds policies that fit what a client actually needs, without adding unnecessary cover or complexity. Pricing comes in competitively, and the process of getting sorted is straightforward rather than drawn out.
location_on 2 Reg Savory Place, East Tāmaki, Auckland
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5
Gerrards Insurance Brokers - Auckland East
★ 5.0 102 reviews Top5 Score 1745★ 98 4★ 4Hire this broker if you need someone to listen closely to your situation and explain your options clearly without pushing a standard product. Named brokers follow up quickly and stay genuinely focused on finding the right fit for your specific needs rather than the easiest sale.
location_on 19 Wellington Street, Howick, Auckland
Other suburbs
Before you choose an insurance broker in South Auckland
Drawn from 387 customer reviews collected for this page. The first answer is what it costs.
What does an insurance broker cost, and who pays? expand_more
In New Zealand, insurance brokers are paid through commissions from insurers, not directly by you, with rates commonly ranging from 10% to 30% of the annual premium. Some brokers also charge a flat or hourly fee for complex commercial work, which must be disclosed upfront.
Under the Financial Markets Conduct Act 2013 and the Financial Services Legislation Amendment Act 2019, any broker must disclose how they are paid before giving advice. You can verify a broker is licensed by searching the Financial Service Providers Register (FSPR) at the Companies Office website.
Does the broker compare policies from all insurers, or just a panel they work with? expand_more
NZ brokers work from a panel of insurers, and panel sizes vary widely, from as few as three or four up to fifteen or more, so no broker automatically covers the entire market. One set of reviews noted a broker presenting options from a range of insurers rather than a single recommendation, which helped that client feel the advice was genuinely competitive.
Brokers are required to hold a Financial Advice Provider licence under the Financial Markets Authority (FMA) and must disclose any commission arrangements that could influence which products they recommend. Ask directly how many insurers are on the panel and whether any commission structure favours particular providers before accepting a recommendation.
What does a broker actually do when I need to make a claim? expand_more
A good broker takes over the paperwork, liaises directly with the insurer, and pushes back when a claim outcome is not right, with several reviewers specifically crediting their broker for making a stressful process feel manageable and for advocating strongly on their behalf. Where brokers have fallen short, reviewers described claims sitting unresolved for close to a year, poor communication, and a lack of urgency that left clients feeling ignored. One reviewer also flagged a situation where a policy was never actually lodged, meaning there was no cover in place at claim time, a failure that sits squarely with the broker.
What are the warning signs of an insurance broker you shouldn't use? expand_more
- –A claim sits unresolved for months with no proactive updates or clear timeline given to you.
- –The broker presents only one insurer's product without explaining what alternatives were considered or ruled out.
- –Commission arrangements and potential conflicts of interest are not raised before advice is given.
- –Policy exclusions and fine print are glossed over at setup, leaving you surprised at claim time.
- –Contact becomes difficult or slow once a policy is in place, particularly when you need help urgently.
- –Cover is never reviewed as your circumstances change, leaving gaps that only become visible after a loss.
What should you ask before taking out a policy through a broker? expand_more
- –How many insurers are on your panel, and did you approach the full market before making this recommendation?
- –How are you paid, what is the commission rate or fee, and does any arrangement with an insurer influence what you have recommended?
- –Walk me through exactly what you will do if I need to make a claim, including who I contact first and how long the process takes.
- –What is specifically excluded from this policy, and are there any conditions I need to meet to keep the cover valid?
- –How often will you review my cover, and what triggers a review if my circumstances change before the next scheduled one?
Also recommended insurance brokers in South Auckland
Ranked 6 to 10 on the same public review record.
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6
PIC Insurance Brokers
★ 4.8 125 reviews Top5 Score 1725★ 108 4★ 13 3★ 1 1★ 3Hire this broker if you need someone who answers the phone, explains cover clearly, and moves quickly from enquiry to resolution without fuss. Staff handle difficult transitions like bereavement or policy cancellations with genuine understanding, taking time to guide clients through unfamiliar territory.
location_on 3/15 Accent Drive, East Tāmaki, Auckland
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7
Covi NZMCA Insurance
★ 4.6 268 reviews Top5 Score 1655★ 230 4★ 14 3★ 4 2★ 2 1★ 18Covi NZMCA Insurance is built around motorhome, caravan, and campervan cover, and where it stands out is in how it handles claims: stone chip damage, theft, and accident repairs have all been resolved quickly and with minimal back-and-forth from clients. Renewals go through without delay, and new policyholders have reported being covered and confident from the day they collect their vehicle.
location_on 660 Great South Road Central Park, Level 2, Building 8/660 Great South Road, Greenlane, Auckland
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8
AFA NZ LTD
★ 5.0 80 reviews Top5 Score 1645★ 79 1★ 1Hire this broker if you need someone to listen to your specific circumstances and explain trade-offs plainly rather than push a standard product. Mayank compares quotes from multiple insurers and presents options that fit your budget alongside the reasoning behind them.
location_on 6 Boderg Way, East Tāmaki, Auckland
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9
Shona Mookerjee - Mooks Services Limited
★ 5.0 105 reviews Top5 Score 1605★ 104 4★ 1Mooks Services works across life insurance, health insurance, and policy reviews, and adviser Shona is particularly noted for negotiating premiums down significantly and identifying gaps in existing cover that clients had not spotted. She takes clients through claims step by step, advocates directly with the insurer, and handles the paperwork so clients can focus on recovery rather than administration.
location_on Unit 4/35 Allens Road, East Tāmaki, Auckland
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10
Anderson Financial Services
★ 5.0 102 reviews Top5 Score 1605★ 102Anderson Financial Services walks clients through health, life, and personal insurance by translating policy details into plain language and tailoring cover to individual budgets, rather than pushing a standard product. Adviser Connor regularly reviews existing portfolios to identify where clients are overinsured or underinsured, and has helped people switch providers to reduce costs while securing additional coverage.
location_on Level 2/57 Market Road, Epsom, Auckland
About this ranking
What the 10 insurance brokers listed above hold, at the 1 September 2026 check.
We first assessed insurance brokers in South Auckland in March 2026 and have rechecked the ranking four times since. Two different businesses have held first place; Janssen Insurance has held it since June 2026. JIC Insurance 新西兰瑞盛保险 has been in the top 5 at every check. Across the 14 locations we assess insurance brokers in, the 129 businesses listed have a median rating of 5.0, and one-star reviews are 3.1% of their total.
What has changed since March 2026? expand_more
- Aug 2026
- Jun 2026
Scoring method updated. New first place: Janssen Insurance. Janssen Insurance entered the top 5 at #1. Star Insure entered the top 5 at #3. Gerrards Insurance Brokers - Auckland East entered the top 5, up from #10. Marble Insurance returned to the top 5 at #5. AFA NZ LTD left the top 5, down to #8. Covi NZMCA Insurance, Shona Mookerjee - Mooks Services Limited and Anderson Financial Services entered the list.
- May 2026
Scoring method updated. Gerrards Insurance Brokers - Auckland East entered the list at #10.
- Mar 2026
First check.
Latest check, 1 September 2026: no change to the top 5. Months where nothing changed at the top are not listed.
How are the top insurance brokers in South Auckland chosen? expand_more
We build this page from Google Maps results for insurance brokers in South Auckland. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for insurance brokers in South Auckland. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.