Best Insurance Brokers in Tauranga
We assessed 22 insurance brokers in Tauranga and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 411 Google reviews between them. No business can pay for a place in these rankings. Last updated 1 September 2026. How we rank →
Before you hire
Insurance brokers and advisers access multiple insurers and can often find better business or personal cover at lower cost than going direct. Ask how many insurers they work with, how they are remunerated (and by whom), and what their process is when you need to make a claim.
Top 5 Insurance Brokers in Tauranga
The top 5 insurance brokers in Tauranga are #1 Rothbury, #2 O'Connor Warren, #3 Builtin Insurance Brokers, #4 Revo Harris, and #5 High Street Insurance Brokers, ranked by Top5 score. Scroll for our take on each, plus what to ask before you choose.
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1
Rothbury Insurance Brokers Tauranga
↑ 2★ 4.9 96 reviews +1 Top5 Score 162 -25★ 93 4★ 2 1★ 1Rothbury coordinates home, car, contents, and business insurance for clients who want a named broker to stay across their cover long-term. When claims arise, whether motor vehicle accidents or other losses, their brokers shepherd the process from lodgement to settlement, keeping clients informed at each step.
location_on ANZ Building Level 1/247 Cameron Road, Tauranga
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2
O'Connor Warren Insurance Brokers
↑ 3★ 4.9 63 reviews +1 Top5 Score 1545★ 61 1★ 2O'Connor Warren turns around quotes within hours on complex briefs, covering construction, multi-unit property, heavy motor, life, and health insurance across both personal and commercial portfolios. Named brokers like Jason, Reid, Fiona, and Eamon stay closely involved, to the point of disputing declined claims on policies not even held with them.
location_on 124 Willow Street, CBD, Tauranga
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3
Builtin Insurance Brokers
↑ 3★ 4.8 61 reviews Top5 Score 1525★ 56 4★ 2 2★ 1 1★ 2Builtin Insurance Brokers focuses on the construction and trades sector, covering business insurance, contractor policies, and claims advocacy for builders facing industry-specific risks. When claims land, Ben and the team step in directly, translating what could be a damaging situation into a straightforward resolution, using plain language throughout.
location_on 243A State Highway 2, Bethlehem, Tauranga
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4
Revo Harris - Insurance Market Oceanside
↑ 3★ 5.0 39 reviews +3 Top5 Score 150 +15★ 39Revo Harris guides first-home buyers, and people with complicated situations involving legacy policies, work cover, and pre-existing medical history, through life, health, income protection, and home insurance in plain language. Where multiple other brokers had failed to find workable cover for a complex case, Revo mapped the full picture and right-sized the outcome to suit both the situation and the budget.
location_on 597 Maunganui Road, Mount Maunganui
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5
High Street Insurance Brokers
↑ 3★ 5.0 29 reviews Top5 Score 148 -15★ 29High Street Insurance Brokers gets first-home buyers, business owners, and commercial property investors into the right cover, walking each client through policy comparisons in plain language until the fit is clear. Rob responds outside business hours during emergencies and goes to market across multiple insurers to find competitive rates, including on commercial property portfolios where the savings have been significant.
location_on 54a Ascot Road, Mount Maunganui
Before you choose an insurance broker in Tauranga
Drawn from 169 customer reviews collected for this page. The first answer is what it costs.
What does an insurance broker cost, and who pays? expand_more
In New Zealand, the insurer pays the broker a commission, not you directly. Commission rates run from 10% to 30% of your annual premium depending on the type of cover.
Some brokers charge a flat or hourly fee for complex commercial risks, on top of or instead of commission. By law, every broker must disclose how they are paid before giving you advice, and you can ask for the exact percentage or dollar amount.
Does the broker compare policies from all insurers, or just a panel they work with? expand_more
Most brokers in New Zealand work from a panel of insurers, which can range from three or four up to fifteen or more, so no broker covers the entire market. Reviews show some brokers turned around multiple quotes quickly from different insurers, which suggests a reasonably broad panel.
Commission arrangements with specific insurers can influence which products a broker leans toward, so it pays to ask directly how many insurers are on their panel and whether any pay higher commissions. Access to specialist or wholesale markets not available to the public can still make a panel broker worthwhile even if their reach is not exhaustive.
What does a broker actually do when I need to make a claim? expand_more
A good broker acts as your advocate with the insurer, managing paperwork and pushing the process through so you are not left chasing it yourself. Reviews describe claims going seamlessly from start to finish when a broker stayed involved, with one client noting what could have been a disaster was handled so smoothly it felt routine. Poor broker behaviour at claim time looks different: one review describes a broker cancelling a policy without notifying the client, leaving assets uninsured with no warning given.
What are the warning signs of an insurance broker you shouldn't use? expand_more
- –Unauthorised transactions on your account, even once, signal a serious trust and compliance problem worth escalating immediately.
- –Promises made verbally that do not materialise in writing, such as a goodwill payment or policy extension, leave you with no protection if something goes wrong.
- –Failing to return calls or follow up as promised is a pattern that will only get worse when a claim is on the line.
- –Sloppy administration, including errors in policy documents or missed renewals, exposes you to gaps in cover you may not discover until it is too late.
- –A brokerage where staff behaviour creates an unprofessional atmosphere for clients suggests an internal culture problem that affects service quality.
- –Comparison websites that present themselves as brokers but only collect your details to pass to salespeople are not providing genuine advice.
What should you ask before taking out a policy through a broker? expand_more
- –Ask how many insurers are on their panel and whether commission rates vary between them.
- –Ask for their commission percentage or dollar amount in writing before you agree to anything.
- –Ask what their specific process is when you need to make a claim, including who is your point of contact.
- –Ask what is explicitly excluded from the policy they are recommending, not just what is covered.
- –Ask how often they will proactively review your cover as your circumstances change.
- –Ask whether the quotes they are presenting reflect all options available to you or a shortlist they have already filtered.
Also recommended insurance brokers in Tauranga
Ranked 6 to 10 on the same public review record.
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6
Activate Wealth - Personal, Business Insurance & KiwiSaver Advice
★ 4.9 38 reviews Top5 Score 1465★ 36 4★ 2Activate Wealth works through life insurance, personal cover, and policy reviews for clients who want a broker to cut what they don't need rather than sell them more. Diana is known for challenging insurer exclusions directly on a client's behalf, which has kept people from giving up on cover altogether when the process got difficult.
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7
TBM Insurance
★ 5.0 32 reviews Top5 Score 1455★ 32TBM Insurance walks clients through medical, life, and income protection claims from first paperwork to post-treatment follow-up, with Darren taking on active case coordination rather than stepping back once cover is in place. Clients going through surgery, cancer diagnosis, and other serious health events describe him making direct contact with hospitals and medical teams, then checking in well after the immediate crisis has passed.
location_on 9 Lynley Park Drive, Ōmokoroa
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8
Financial Independence
↑ 2★ 5.0 27 reviews Top5 Score 144 -15★ 27Financial Independence covers personal trauma and life cover, home insurance, and business policies, with named advisers working closely with each client to strip jargon and tailor cover to actual budgets. Where it stands out is claims support: when serious events hit, including cancer diagnoses and trauma claims, advisers like Kyle, James, and Charles have seen approvals through from first contact to settlement.
location_on Financial Independence, 108 Durham Street, Tauranga
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9
Andrei Naidoo - Insurance Market
★ 5.0 13 reviews Top5 Score 1335★ 13Andrei Naidoo covers life, health, and business insurance, including nuanced areas like balancing ACC with other cover, spending time in each meeting to walk clients through their policies until the fit is clear. Where he stands out is staying present after the sale, stepping in to support clients when a claim needs to go through rather than stepping away once the paperwork is signed.
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10
Obsidian Insurance
★ 5.0 13 reviews Top5 Score 1335★ 13Obsidian Insurance keeps business policies current as client needs evolve, covering liability, professional indemnity, and general business insurance while tracking the finer details owners would otherwise miss. Peter and the team do in-person catch-ups at renewal time, taking the time to understand higher-risk operations rather than treating renewal as a routine transaction.
location_on Unit 6/17b Minden Road, Te Puna
About this ranking
What the 10 insurance brokers listed above hold, at the 1 September 2026 check.
We first assessed insurance brokers in Tauranga in March 2026 and have rechecked the ranking three times since. Three different businesses have held first place; Rothbury has held it since September 2026. Rothbury and O'Connor Warren have been in the top 5 at every check. Across the 14 locations we assess insurance brokers in, the 129 businesses listed have a median rating of 5.0, and one-star reviews are 3.1% of their total.
What has changed since March 2026? expand_more
- Sep 2026
New first place: Rothbury. Builtin Insurance Brokers returned to the top 5, up from #6. Revo Harris entered the top 5, up from #7. High Street Insurance Brokers entered the top 5, up from #8. Activate Wealth, TBM Insurance, Andrei Naidoo and Obsidian Insurance entered the list.
- Jul 2026
Scoring method updated. Builtin Insurance Brokers left the top 5, down to #6.
- May 2026
- Mar 2026
First check.
How are the top insurance brokers in Tauranga chosen? expand_more
We build this page from Google Maps results for insurance brokers in Tauranga. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for insurance brokers in Tauranga. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.