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Best Insurance Brokers in Auckland

We assessed 15 insurance brokers in Auckland and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 1,360 Google reviews between them. No business can pay for a place in these rankings. Last updated 12 August 2026. How we rank →

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Before you hire

Insurance brokers access multiple insurers and can often find better cover at lower cost than going direct. Ask how many insurers they work with, how they are remunerated (and by whom), and what their process is when you need to make a claim.

Top 5 Insurance Brokers in Auckland

The top 5 insurance brokers in Auckland are Marble Insurance, Blanket Insurance, JIC Insurance, Elan Insurance Brokers, and PIC Insurance Brokers, ranked by Top5 score. Scroll for our take on each, plus what to ask before you choose.

  • 1

    Marble Insurance

    ★ 5.0 251 reviews +3 Top5 Score 185 -2
    5★ 250 1★ 1

    Marble Insurance sources quotes across a range of insurers for business insurance, car insurance, and motorbike cover, with brokers like Nick, John, and Anna regularly saving clients meaningful amounts compared to their previous policies. When clients come in with gaps in their understanding, the team walks through policy detail step by step until cover makes sense.

    Reviews most often describe: Commercial clients wanting competitive rates across multiple insurers

    • ✓ Responds to new enquiries within 24 hours across multiple brokers
    • ✓ Compares multiple insurers rather than pushing a single recommendation
    • ✓ Same-day policy arrangement reported by multiple business clients

    location_on 4 Cain Road, Penrose, Auckland

    map Map Is this your business?
  • 2

    Blanket Insurance

    ★ 4.9 204 reviews +9 Top5 Score 179 +1
    5★ 196 4★ 7 1★ 1

    Blanket Insurance gets clients across home, business, and contract works cover by pairing them with a named broker who shepherds the whole process, from policy selection through to claims approval. Brokers like Komal, Georgia, and Jenna are cited for working within client budgets and explaining policy terms clearly enough that first-home buyers and newcomers to New Zealand feel confident in what they have signed up for.

    Reviews most often describe: First-home buyers, business owners, and switchers wanting simplicity

    • ✓ Switching existing cover handled quickly with savings found along the way
    • ✓ Claims process actively managed with regular updates until approval received
    • ✓ Brokers work around busy client schedules to return calls and explain details

    location_on 22 Dundonald Street, Eden Terrace, Auckland

    map Map Is this your business?
  • 3

    JIC Insurance 新西兰瑞盛保险

    ★ 5.0 207 reviews +4 Top5 Score 177
    5★ 206 1★ 1

    JIC Insurance covers health insurance, life insurance, and car insurance, with broker Endy walking clients through options without pressure and seeing claims through to settlement. The team includes Mandarin-speaking staff who take time with clients regardless of the size of the policy, which makes a practical difference for Chinese-speaking New Zealanders who find standard brokers hard to access.

    Reviews most often describe: Mandarin-speaking clients navigating health, life, or car cover

    • ✓ Broker Endy keeps clients updated throughout the claims process
    • ✓ Explains policy options clearly until clients feel confident choosing
    • ✓ Finds better coverage at lower prices than clients source independently

    location_on 261 Morrin Street, St Johns, Auckland

    map Map Is this your business?
  • 4

    Elan Insurance Brokers

    ★ 5.0 161 reviews +9 Top5 Score 173 +1
    5★ 160 1★ 1

    Elan Insurance Brokers takes on life insurance, health insurance, and income protection, with brokers like Oliver, Megan, Barbara, and Richard reviewing existing cover, negotiating better terms directly with insurers, and restructuring policies to add cover while reducing premiums. When a client was diagnosed with stage 2 breast cancer, the team stepped in to handle paperwork and advocate through the claims process so the client could focus on treatment.

    Reviews most often describe: Families and individuals wanting hands-on claims advocacy

    • ✓ Brokers negotiate directly with insurers to improve policy terms
    • ✓ Detailed written reports provided before clients commit to any cover
    • ✓ Active claims support provided during serious illness and treatment

    location_on 1 George Street, Newmarket, Auckland

    map Map Is this your business?
  • 5

    PIC Insurance Brokers

    ↑ 1
    ★ 4.8 113 reviews +26 Top5 Score 171 +5
    5★ 97 4★ 12 3★ 1 1★ 3

    PIC Insurance Brokers works across personal and business insurance, including house, contents, vehicle, boat, and club cover, handling setup, renewals, and claims without making clients chase things themselves. Brokers like Shania, Sean, and Valerie are cited for keeping communication short and clear, and for guiding clients through sensitive situations such as arranging cover after a family bereavement.

    Reviews most often describe: Long-term clients wanting straightforward renewals and claims

    • ✓ Claims handled quickly with no friction reported by multiple clients
    • ✓ Brokers guide clients through sensitive situations like bereavement with care
    • ✓ Clear renewal documentation sent proactively with premium reduction options

    location_on 3/15 Accent Drive, East Tāmaki, Auckland

    map Map Is this your business?

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Before you choose an insurance broker in Auckland

Drawn from 199 customer reviews collected for this page. The first answer is what it costs.

What does an insurance broker cost, and who pays? expand_more

Most New Zealand insurance brokers are paid by the insurer, not by you, through a commission of 10% to 30% of your annual premium. The Financial Markets Authority (FMA) requires brokers to disclose this before giving advice. Some brokers, especially for complex commercial risks, charge a flat fee or hourly rate on top of commission. Ask for the exact percentage or dollar amount, because the commission structure can influence which policy a broker recommends.

Does the broker compare policies from all insurers, or just a panel they work with? expand_more

New Zealand brokers work from a panel of insurers that can range from three or four up to fifteen or more, and no regulation sets a minimum panel size under the Financial Markets Conduct Act 2013. One broker in the reviews stood out for presenting options from a range of insurers rather than a single recommendation, which gave the client real confidence in the outcome. Ask any broker upfront how many insurers are on their panel and whether any commission arrangements favour particular providers. Access to a wider panel, or to wholesale markets not available direct to consumers, is one of the practical reasons to use a broker at all.

What does a broker actually do when I need to make a claim? expand_more

At claim time, a good broker acts as your advocate, handling paperwork, pushing back on disputed decisions, and keeping you updated so you are not left chasing the insurer yourself. In one striking case, a broker team took over the entire claims process for a client undergoing cancer treatment, ensuring nothing fell through the cracks during an extremely difficult period. The difference between good and poor claim support is stark in the reviews: one client had a claim pending for nearly a year with little communication, while another received quick approval with regular updates from both the broker and a dedicated claims officer.

What are the warning signs of an insurance broker you shouldn't use? expand_more
  • –Poor communication during a claim is the clearest red flag, one reviewer waited close to a year for a resolution with almost no updates.
  • –A broker who presents only one insurer's product without explaining why alternatives were ruled out may not be giving you genuinely independent advice.
  • –Failing to lodge a policy after confirming cover is in place is a serious operational failure that left one client completely uninsured at claim time.
  • –A broker who dismisses or ignores client concerns rather than investigating them is not advocating for you.
  • –Not disclosing commission arrangements upfront is a breach of the obligations set by the Financial Markets Authority (FMA) and should prompt you to look elsewhere.
  • –Failure to review your cover when your circumstances change can leave significant gaps, particularly for business owners whose risks evolve over time.
What should you ask before taking out a policy through a broker? expand_more
  • –Ask how many insurers are on their panel and whether any commission arrangements make them more likely to recommend one insurer over another.
  • –Ask for full disclosure of how they are paid, including the commission percentage or dollar amount, as required under the Financial Service Providers Register (FSPR) licensing framework.
  • –Ask specifically what is excluded from the policy being recommended, since several reviewers only discovered exclusions after a claim was made.
  • –Ask what their process is when you need to make a claim, including who your point of contact will be and how they will advocate on your behalf.
  • –Ask how often they will proactively review your cover to make sure it still matches your situation, especially if your business or personal circumstances change.
  • –Ask whether they have access to specialist or wholesale markets that you could not access by going direct to an insurer.

Insurance Brokers ranked 6 to 10 in Auckland

They scored below the top 5 on the same public review record.

  • 6

    Gerrards Insurance Brokers - Auckland East

    ★ 5.0 81 reviews Top5 Score 170
    5★ 77 4★ 4

    Gerrards Insurance Brokers turns around business insurance, commercial vehicle cover, and rural property policies quickly enough that clients waiting on finance confirmation or urgent cover get sorted without delays. Brokers like Jordan, Kynwin, Cohen, and Reuben take first-time buyers of commercial insurance through policy breakdowns clearly, and regularly come back with pricing that beats what clients were already paying.

    Reviews most often describe: Business owners needing fast turnaround on commercial cover

    • ✓ Phone picked up promptly rather than leaving clients on hold
    • ✓ First-time business insurance clients guided through cover step by step
    • ✓ Commercial quotes returned within 24 hours including complex or unusual scenarios

    location_on 19 Wellington Street, Howick, Auckland

    map Map Is this your business?
  • 7

    Rothbury Insurance Brokers Auckland

    ↓ 2
    ★ 4.9 147 reviews Top5 Score 170
    5★ 142 4★ 4 1★ 1

    Rothbury Insurance Brokers matches clients with a named broker across business insurance, home cover, marine insurance, and rental portfolio policies, with brokers like Wayne, Jono, Fiona, and Darryll taking time to understand the specific situation before recommending cover. Clients who have switched from other providers cite competitive coverage terms and a level of individual attention that kept them from going anywhere else.

    Reviews most often describe: Business and personal clients wanting a dedicated named broker

    • ✓ Named brokers respond to queries immediately rather than via a queue
    • ✓ Brokers explain policy options without jargon so clients follow along
    • ✓ Business cover tailored after brokers understand the specific trade first

    location_on HSBC Tower Level 25/188 Quay Street, Auckland CBD, Auckland

    map Map Is this your business?
  • 8

    Reliable Brokers

    ↓ 1
    ★ 5.0 77 reviews +1 Top5 Score 158 +1
    5★ 75 4★ 2

    Reliable Brokers covers life insurance, health insurance, trauma cover, and home and contents insurance, with brokers Niraj and Akhil taking time to walk clients through options until they land on cover that fits both their needs and their budget. Clients who found insurance daunting beforehand describe coming away with a clear understanding of what they signed up for and why.

    Reviews most often describe: First-home buyers and families new to life or health insurance

    • ✓ Explains all insurance options clearly before any cover is chosen
    • ✓ Finds policies matched to client budget as well as coverage needs
    • ✓ Available outside business hours to answer questions as they come up

    location_on 1/41 Totara Avenue, New Lynn, Auckland

    map Map Is this your business?
  • 9

    Baileys Insurance Brokers

    ↓ 1
    ★ 4.9 57 reviews +2 Top5 Score 156 +2
    5★ 51 4★ 5 3★ 1

    Baileys Insurance Brokers has built a strong following for boat insurance, personal cover, and business insurance, with brokers Pete, Carolyn, and Shane each cited for proactively flagging exclusions and finding cover at costs that undercut both direct insurers and competing brokers. At claims time, they follow up regularly without being prompted, keeping clients updated through the full process rather than leaving them to chase.

    Reviews most often describe: Boat owners and long-term clients wanting hands-on claims support

    • ✓ Brokers respond to queries outside standard business hours
    • ✓ Clients switched from cheaper competitors due to service quality
    • ✓ Claims followed up with regular check-ins until fully resolved

    location_on 9/35 Apollo Drive, Rosedale, Auckland

    map Map Is this your business?
  • 10

    Rothbury Insurance Brokers North Shore

    ★ 4.9 62 reviews Top5 Score 155
    5★ 59 4★ 2 1★ 1

    Rothbury North Shore places named brokers with clients across business insurance renewals, new business policy setup, and claims management, with brokers like Narissa, Maddy, and Lokesh each handling the process from start to finish. For commercial clients running multiple businesses, brokers make site visits to review policies in context, then negotiate directly with insurers to bring premiums down.

    Reviews most often describe: Business owners wanting a dedicated broker who visits

    • ✓ Brokers visit commercial clients to discuss policy renewals in person
    • ✓ First-time business insurance buyers guided through every step
    • ✓ Prompt responses and timely updates during active claims

    location_on 7 Auburn Street, Takapuna, Auckland

    map Map Is this your business?

Related Auckland rankings

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About this ranking

How are the top insurance brokers in Auckland chosen? expand_more

We build this page from Google Maps results for insurance brokers in Auckland. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about once a month. This page was last checked on 12 August 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for insurance brokers in Auckland. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 57. Check where you rank or read how rankings work.