Best Insurance Brokers on the North Shore
We assessed 15 insurance brokers on the North Shore and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 603 Google reviews between them. No business can pay for a place in these rankings. Last updated 12 August 2026. How we rank →
Before you hire
Insurance brokers access multiple insurers and can often find better cover at lower cost than going direct. Ask how many insurers they work with, how they are remunerated (and by whom), and what their process is when you need to make a claim.
Top 5 Insurance Brokers on the North Shore
The top 5 insurance brokers on the North Shore are Finsol, Lifestyle Cover, Baileys Insurance Brokers, Rothbury North Shore, and Halo Advisers, ranked by Top5 score. Scroll for our take on each, plus what to ask before you choose.
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1
Finsol Financial Advisers North Shore
★ 5.0 179 reviews +2 Top5 Score 178 -15★ 177 4★ 2Finsol gets clients across health, life, car, and business insurance, including income protection claims, with advisers like Samara, Amna, and Danya taking time to explain policies in plain language until the right cover is clear. When a claim needs processing, they guide clients through each step and stay in contact until the outcome is reached.
Reviews most often describe: Confused buyers wanting policies consolidated and explained clearly
- ✓ Consolidates scattered policies from multiple providers into one plan
- ✓ Explains policy options in plain language without pressure to decide
- ✓ Stays in contact at each step when processing an insurance claim
location_on 4B Bute Road, Browns Bay, Auckland
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2
Lifestyle Cover NZ Limited
★ 5.0 94 reviews +3 Top5 Score 1605★ 90 4★ 4Lifestyle Cover works through health, life, and kids cover with clients who have put off sorting insurance, taking the time to match policy details to actual budgets and family circumstances. Nicole and Cara run annual policy reviews and send out a client dashboard that makes tracking cover straightforward from year to year.
Reviews most often describe: Families wanting tailored cover reviewed and adjusted over time
- ✓ Annual cover reviews ensure policies stay matched to changing needs
- ✓ Explains policy terms clearly to non-native English speakers and first-timers
- ✓ Assists clients through the claims process, not just the initial setup
location_on 7h Douglas Alexander Parade, Rosedale, Auckland
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3
Baileys Insurance Brokers
↑ 1★ 4.9 57 reviews +2 Top5 Score 155 +25★ 51 4★ 5 3★ 1Baileys Insurance Brokers covers personal insurance, business insurance, and boat insurance, with brokers like Pete, Carolyn, and Shane working across all three to find cover at a lower cost than competitors. At claims time, they check in regularly and go in to bat for clients until the claim is resolved.
Reviews most often describe: Boat and business owners wanting a dedicated local broker
- ✓ Brokers proactively spot policy exclusions before cover is finalised
- ✓ Regular updates sent to clients throughout the claims process
- ✓ Long-term clients of 20 to 40 years cite consistent personalised service
location_on 9/35 Apollo Drive, Rosedale, Auckland
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4
Rothbury Insurance Brokers North Shore
↓ 1★ 4.9 62 reviews +1 Top5 Score 1545★ 59 4★ 2 1★ 1Rothbury North Shore places dedicated named brokers with each client, covering personal insurance, business insurance, and new business setup, so there is a consistent contact who knows your situation. Brokers like Narissa and Maddy visit multi-site business clients in person to review policies at renewal and negotiate terms directly on their behalf.
Reviews most often describe: Business owners wanting a broker who visits regularly
- ✓ Named broker visits business clients in person at renewal time
- ✓ Responds quickly to queries and keeps clients updated throughout
- ✓ First-time business insurance clients guided through every step
location_on 7 Auburn Street, Takapuna, Auckland
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5
Halo Advisers Ltd
★ 5.0 50 reviews +3 Top5 Score 152 +25★ 50Halo Advisers picks up travel, health, life, and income protection insurance, with Avi and Shakeel known for spotting gaps and exclusions that previous brokers missed. Clients going through claims, including monthly income protection payouts over extended periods, get consistent check-ins and hands-on support until the matter is fully resolved.
Reviews most often describe: Complex cases and ongoing cover needing active advocacy
- ✓ Finds and removes incorrect policy exclusions on existing cover
- ✓ Stays in contact throughout active claims until each payment clears
- ✓ Reviews existing policies to cut costs without reducing cover
location_on 10 Trotting Terrace, Fairview Heights, Auckland
Other suburbs
Before you choose an insurance broker on the North Shore
Drawn from 152 customer reviews collected for this page. The first answer is what it costs.
What does an insurance broker cost, and who pays? expand_more
In New Zealand, the insurer pays your broker a commission, not you directly. Commission rates run from 10% to 30% of your annual premium depending on the type of cover. Brokers must disclose how they are paid before giving you advice, under the Financial Markets Conduct Act. Some charge flat fees for complex commercial work, and this must also be disclosed upfront.
Does the broker compare policies from all insurers, or just a panel they work with? expand_more
Most NZ brokers work from a panel of insurers, which can range from three or four up to fifteen or more, so no broker automatically covers the whole market. There is no legal minimum on panel size, and commission arrangements with certain insurers can influence which products get recommended. Ask the broker directly how many insurers they compare, whether any insurers are excluded, and what commissions they receive from each one on their panel. The practical upside is that brokers often access wholesale or specialist markets you cannot reach on your own, even when their panel is not exhaustive.
What does a broker actually do when I need to make a claim? expand_more
A good broker acts as your advocate with the insurer, handling paperwork, pushing back on disputes, and keeping you updated throughout the process. Reviews show this in practice: one broker sorted a health claim hiccup within 15 minutes, another went in to bat for a client over a boat claim and checked in regularly until it was resolved. One review highlights the opposite risk: a client paid premiums for six years, made a claim after a break-in, and found the broker unhelpful and unwilling to assist when it mattered.
What are the warning signs of an insurance broker you shouldn't use? expand_more
- –Hard to reach when a claim arises, or passes you back to the insurer without advocate support
- –No upfront disclosure of how they are paid or which insurers they work with
- –Vague or evasive when you ask about policy exclusions and what is not covered
- –No proactive offer to review your cover as your circumstances change
- –A track record of recommending the same insurer to every client without explaining why it suits your specific situation
- –Undisclosed costs that only appear at purchase, after a quote has already been provided
What should you ask before taking out a policy through a broker? expand_more
- –How many insurers do you compare, and are there any you do not have access to?
- –How are you paid, and what is the specific commission percentage or amount you receive on this policy?
- –What happens when I need to make a claim: do you manage the process or do I deal with the insurer directly?
- –How often will you review my cover, and will you contact me if my circumstances or the market change?
- –What is specifically excluded from the policy you are recommending, and are there any conditions that could affect a future claim?
- –Are there any additional fees beyond the insurer-paid commission that I should know about before I sign?
Insurance Brokers ranked 6 to 10 on the North Shore
They scored below the top 5 on the same public review record.
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6
MakeInsure - Insurance Broker Auckland
★ 5.0 42 reviews Top5 Score 1485★ 42MakeInsure builds life, health, and risk insurance packages around each client's specific budget and life stage, from new babies to cancer diagnoses, with Scott known for sourcing better cover at the same or lower premium than existing policies. When urgent approvals are needed mid-claim, he steps in directly and resolves issues within the hour.
Reviews most often describe: Families wanting personalised cover tailored to tight budgets
- ✓ Reviews existing policies and finds equivalent cover at lower cost
- ✓ Tailors packages to family budget without pushing unnecessary products
- ✓ Steps in during active claims to clear approvals and fix issues fast
location_on 1/3 Swann Beach Road, Stanmore Bay, Auckland
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7
Acquire Financial Services
★ 4.9 46 reviews Top5 Score 1475★ 45 1★ 1Acquire Financial Services brings clients who thought homeownership was out of reach all the way to settlement, including people whose finances needed restructuring before a lender would look at them. Richard works through questions at any hour, maps out a step-by-step plan from the first meeting, and stays on top of bank follow-ups so deadlines are not missed.
Reviews most often describe: First-home buyers needing hands-on guidance through complexity
- ✓ Available outside business hours to answer questions as they arise
- ✓ Creates structured financial plans months before mortgage application
- ✓ Reviewed personal insurance cover and matched policies to client budget
location_on 5 Manuwai Road, Torbay, Auckland
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8
Hamer Pinnington Insurance Brokers
★ 4.9 40 reviews +8 Top5 Score 146 +55★ 37 4★ 2 1★ 1Hamer Pinnington places business insurance, construction insurance, and commercial policies, with Ben and Harsh known for turning around clear quotes quickly and benchmarking them against existing cover. Clients who have switched from other brokers report a straightforward handover and measurable savings, including documented reductions of 20 percent on commercial premiums.
Reviews most often describe: Business owners switching providers and wanting competitive rates
- ✓ Quoted faster than existing insurer with lower commercial premiums
- ✓ Switching brokers made simple with Ben and Harsh coordinating the process
- ✓ Tailors advice to specific business types including construction and asbestos consulting
location_on Level 3/61 Constellation Drive, Rosedale, Auckland
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9
Rothbury Insurance Brokers North Harbour ILG
★ 4.9 24 reviews Top5 Score 1395★ 22 4★ 2Rothbury ILG pairs each business client with a named broker who learns their situation over time, covering business insurance, personal cover, and policy structuring from the ground up. Brokers like Belinda and Ken put together proposals matched to what a client actually needs, and those like Karen work through practical solutions such as phased premium payments to fit real budgets.
Reviews most often describe: Business clients wanting a consistent named broker long-term
- ✓ Named brokers assigned per client across years of ongoing cover
- ✓ Proposals matched to stated needs without upselling extra cover
- ✓ Staff suggest phased premium payment options to ease cash flow
location_on 2/51 Corinthian Drive, Albany, Auckland
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10
Insurise Financial Services Limited 安昇保险
★ 4.7 9 reviews Top5 Score 1245★ 8 2★ 1Insurise suits clients who want an adviser who finds more cover for less money, with Donny known for working through individual cases carefully and responding to queries without delay. A client relationship spanning eight years points to the kind of ongoing availability and trust that keeps people coming back rather than shopping around.
Reviews most often describe: Clients wanting patient, cost-focused cover advice long-term
- ✓ Donny responds to client queries promptly across multiple contacts
- ✓ Adviser identifies cover that costs less than current arrangements
- ✓ Clients describe patient, unhurried consultations on insurance needs
location_on 59 Apollo Drive, Rosedale, Auckland
Related North Shore rankings
About this ranking
How are the top insurance brokers on the North Shore chosen? expand_more
We build this page from Google Maps results for insurance brokers on the North Shore. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.
How often are rankings updated? expand_more
Every category and city is recrawled on a rolling cycle, about once a month. This page was last checked on 12 August 2026.
Can a business pay to appear in this list? expand_more
No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for insurance brokers on the North Shore. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 9. Check where you rank or read how rankings work.