Best Phone Repair Shops on the North Shore

We assessed 36 phone repair shops on the North Shore and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 4,225 Google reviews between them. No business can pay for a place in these rankings. Last updated 30 October 2026. How we rank

Top 5 Phone Repair Shops on the North Shore

The top 5 phone repair shops on the North Shore are #1 Omnitech Glenfield, #2 NZ Electronics Repair, #3 FoneFixer, #4 Mobile Paradise Browns Bay, and #5 Tech Clinic, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    Omnitech(Glenfield) Best Phone shop, Cheap repair & Accessories, screen protector, Laptop Repair, iPad & computer repair.

    ★ 4.8 828 reviews Top5 Score 181
    5★ 767 4★ 15 3★ 4 2★ 4 1★ 38

    Omnitech Glenfield repairs phones, fits screen protectors, and sells new Android handsets from its Glenfield Mall location. Staff member Sudip draws repeated mentions for fast turnarounds and no-charge help on simple jobs like screen protector swaps and charging port cleans.

    K21 Glenfield Mall, Corner Glenfield Road &, Downing Street, Glenfield, Auckland

    09 443 6720 Map Is this your business?
  • 2

    NZ Electronics Repair Milford

    ★ 4.6 1,102 reviews Top5 Score 176
    5★ 958 4★ 18 3★ 13 2★ 18 1★ 95

    NZ Electronics Repair gets results where other shops fall short, including battery replacements, speaker repairs, screen issues, and data recovery on phones written off elsewhere. Technician Sam has drawn specific praise for avoiding unnecessary screen replacements and recovering photos from phones that appeared completely dead.

    1 Shakespeare Road, Milford, Auckland

    027 658 5221 Map Is this your business?
  • 3

    FoneFixer

    ★ 5.0 302 reviews Top5 Score 174
    5★ 302

    FoneFixer works through screen replacements, motherboard-level faults, software diagnosis, and screen protector fitting, taking time to walk customers through their options before any work begins. Turnarounds are frequently under an hour for common jobs, and staff explain what caused the problem and what to avoid going forward.

    170 Wairau Road, Wairau Valley, Northshore, Wairau Valley, Auckland

    021 270 3663 Map Is this your business?
  • 4

    MOBILE PARADISE BROWNS BAY

    ★ 4.9 323 reviews Top5 Score 172
    5★ 310 4★ 1 2★ 1 1★ 11

    Mobile Paradise Browns Bay turns around common repairs like screen replacements, battery fixes, and charging port faults quickly, often within 15 minutes and at prices reviewers describe as reasonable. Staff member Avtar and technician Vikas receive named praise for approachable service, and the shop stocks a broad range of covers, screen protectors, and camera lens protectors fitted on the spot.

    38 Clyde Road, Browns Bay, Auckland

    09 476 4561 Map Is this your business?
  • 5

    Tech Clinic

    ★ 5.0 218 reviews Top5 Score 170
    5★ 214 4★ 2 1★ 2

    Tech Clinic gets phones back in working order the same day, covering screen replacements, camera repairs, software faults, and screen protector fitting. Pricing is quoted upfront and has come in well below mall-based competitors, with one customer saving $170 on an iPhone 14 Pro Max screen replacement.

    95 Hurstmere Road, Takapuna, Auckland

    09 218 3964 Map Is this your business?

Before you hire

Most phone repair shops fix iPhones and Samsungs while you wait, and the price depends mostly on the part. Ask whether the quote is for a genuine screen or a compatible one, and whether the phone keeps its water resistance afterwards. Back up the phone first, ask the shop what to switch off before you hand it over, and ask what warranty the repair carries. A repair is covered by the Consumer Guarantees Act, which requires it to be done with reasonable care and skill.

Before you book a phone repair shop on the North Shore

Drawn from 637 customer reviews collected for this page.

What decides the price of a phone repair?

The part being replaced drives the price more than anything else: a screen costs more than a battery, and a charging port costs less than a back glass. The model and age of the phone matter too, because parts for newer or premium devices cost more than parts for older ones.

On many phones an OLED screen costs noticeably more than an LCD screen, so ask which type your model uses before accepting a quote. Apple publishes out-of-warranty cost estimates at support.apple.com/en-nz/iphone/repair and Samsung has a repair cost estimator at samsung.com/nz/support/galaxy-phone-screen-repair, but independent shops set their own prices, so always ask for the full price including the part before any work begins.

Genuine or compatible parts, and what protects you if a repair goes wrong?

A genuine part comes from the original manufacturer, while a compatible part is made by a third party and may differ in brightness, colour accuracy, or longevity, as reviews here show can cause problems with screen protectors not fitting flush or screens failing early. On an iPhone running iOS 15.2 or later you can check under Settings, General, About, Parts and Service History, where a replaced part will show as Genuine or Unknown, and an Unknown part can reduce your phone's trade-in value.

Apple and Samsung each authorise certain repairers to use their genuine parts, but a shop without that authorisation is not automatically worse, and for a phone still under manufacturer warranty you should use an authorised repairer to protect that cover. Phone repair is not a licensed trade in New Zealand, so your main legal protection is the Consumer Guarantees Act 1993, which requires any repair to be carried out with reasonable care and skill and any parts supplied to be of acceptable quality; a written workmanship warranty from the shop adds a further layer on top of that.

Will my phone stay waterproof and my data safe after a repair?

Opening a phone to replace a part can reduce its water resistance, so ask the repairer directly whether they replace the seals and whether resistance is restored after the job, because no honest shop can guarantee the original rating. Back up your phone before handing it over, and if you have an iPhone on older software turn off Find My as Apple may not be able to service the device otherwise; from iOS 27 you can use the Ready for Repair setting instead, while Samsung users should switch on maintenance mode, which limits access to personal data during the repair. Ask the shop whether they need your passcode, who will physically handle the device, and what their policy is if data is lost during the repair.

What are the warning signs of a phone repair shop you should not use?
  • –A quote that rises once the phone is already open and disassembled, leaving you with little choice but to pay.
  • –A staff member who cannot or will not tell you whether the replacement part is genuine or a compatible third-party part.
  • –A shop that sells a compatible screen at a genuine-part price, as reported in reviews here.
  • –Touch faults, washed-out colour, or Face ID stopping work immediately after a screen replacement, which points to a low-quality part or poor installation.
  • –No written warranty on either the part or the labour, or a refusal to provide one when asked.
  • –A phone held for days beyond a same-day promise, with no proactive communication and no record kept of the job or payment details.
What should you ask before booking a phone repair?
  • –Is the quoted price the total price, including the part, or can it change once the phone is opened?
  • –Is the replacement part genuine manufacturer stock or a compatible third-party part, and will that show under Parts and Service History on an iPhone?
  • –How long will the repair take, and what happens if it runs over that time?
  • –What warranty covers the part and the workmanship, and is that warranty given to you in writing?
  • –Will the phone keep its water resistance rating after the repair, and do they replace the seals?
  • –Do you need the passcode to carry out the repair, and if so, who handles the device and what data access does that give them?

More rankings

Phone Repair Shops elsewhere in Auckland 2 links
Related services on the North Shore 2 links
Phone Repair Shops elsewhere in New Zealand 3 links
More home maintenance rankings on the North Shore 8 links

About this ranking

What the 10 phone repair shops listed above hold, at the 30 October 2026 check.

828
reviews held by the #1 ranked business
218
reviews held by the #5 ranked business
4.6
lowest rating among the 10 listed
5.2%
of their 4,225 reviews are one-star
How are the top phone repair shops on the North Shore chosen?

We build this page from Google Maps results for phone repair shops on the North Shore. Each one is scored on its public rating and review record, using the same published method on every page. Businesses outside the area, or whose reviews describe a different line of work, are left out. Every category and city is rechecked on a rolling cycle, about every two to three months. See how we rank for how rankings are made and who is left out. On specialist pages like this one, a business's reviews count in proportion to how many of them are about phone repair shops, so a business mostly reviewed for other work cannot win on review volume alone. See the words we look for.

Are you a phone repair shop on the North Shore?

No business can pay for a place in these rankings. Claiming and verifying your listing is free: it adds a small trust bonus (+3 points) to your score, for confirming a real operator stands behind the listing, and gives you a dashboard showing how your score is made up. A paid subscription adds a website link, a profile page and your ranking history. Claim your listing or see what a subscription includes.

Not listed? The usual reasons are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Check where you rank first, and if you think we missed you, get in touch.