Best Phone Repair Shops in Palmerston North
We assessed 8 phone repair shops in Palmerston North and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 1,202 Google reviews between them. No business can pay for a place in these rankings. Last updated 30 October 2026. How we rank
Top 5 Phone Repair Shops in Palmerston North
The top 5 phone repair shops in Palmerston North are #1 Tech Repair, #2 Fix Medix Mobile, #3 Modern PC, #4 Smart Phone Repairs NZ, and #5 Omni Tech, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.
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1
Tech Repair
★ 4.6 363 reviews Top5 Score 1645★ 316 4★ 13 3★ 2 2★ 6 1★ 26Tech Repair turns around screen replacements, laptop repairs, and malware removal quickly, often within the hour, and gives fixed prices before any work begins. They also stock accessories for older and smaller phone models that are hard to find elsewhere, and will apply screen protectors in-store.
244 Featherston Street, Palmerston North Central, Palmerston North
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2
Fix Medix Mobile
★ 5.0 93 reviews Top5 Score 1585★ 92 1★ 1Fix Medix Mobile gets phones back in hand the same day, covering screen replacements, charging port faults, and broken-cable extractions without drawn-out waits. Parts ordered one day are fitted the next, and staff take time with customers rather than rushing them through.
109 Fergusson Street, Feilding
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3
Modern PC
★ 4.6 212 reviews Top5 Score 1575★ 181 4★ 13 3★ 1 2★ 2 1★ 15Modern PC suits budget-conscious customers who need phones, laptops, or tablets fixed without being upsold, with owner Hemant known for offering free advice on simple issues and charging less than nearby competitors. He proactively contacts customers by call or text when a device is ready, and has built a repeat clientele spanning a decade or more.
93 Rangitikei Street, Palmerston North Central, Palmerston North
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4
Smart Phone Repairs NZ Ltd
★ 4.5 150 reviews Top5 Score 1505★ 122 4★ 12 3★ 1 2★ 4 1★ 11Smart Phone Repairs NZ is worth calling first for iPhone screen and battery replacements, charging port cleans, and insurance claim work, with Paul and Azam known for guiding customers through the whole claims process. Authentic parts, same-session turnarounds, and pricing that has come in $60 or more below nearby competitors make them a regular first stop for repeat customers.
362 Main Street, Palmerston North Central, Palmerston North
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5
Omni Tech (The Plaza Palmerston North)
★ 4.2 167 reviews Top5 Score 1215★ 131 4★ 5 3★ 1 2★ 1 1★ 29Omni Tech covers phone screen replacements, camera lens repairs, and software troubleshooting, with staff known for explaining issues and the steps taken to fix them. Quick turnarounds, like a cracked camera lens sorted in 30 minutes, and a stock of cases and screen protectors mean most visits are resolved in a single stop.
45A/84 The Square, Palmerston North Central, Palmerston North
Before you hire
Most phone repair shops fix iPhones and Samsungs while you wait, and the price depends mostly on the part. Ask whether the quote is for a genuine screen or a compatible one, and whether the phone keeps its water resistance afterwards. Back up the phone first, ask the shop what to switch off before you hand it over, and ask what warranty the repair carries. A repair is covered by the Consumer Guarantees Act, which requires it to be done with reasonable care and skill.
Also recommended phone repair shops in Palmerston North
Ranked 6 to 8 on the same public review record.
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6
FONE CARE
★ 4.4 36 reviews Top5 Score 1165★ 31 1★ 5Fone Care has taken on phones written off by other shops, including cracked screens paired with internal damage, and returned them working within an hour for under $150. Lucky and the team are known for data recovery on devices other technicians could not revive, and repeat customers over five or more years point to pricing that stays well below larger competitors.
The Plaza shopping mall 84 The Square, Palmerston North Central, Palmerston North
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7
Phone Repair And Spare
★ 4.4 18 reviews Top5 Score 1155★ 15 2★ 1 1★ 2Phone Repair And Spare draws customers with pricing that has come in $100 to $200 below competing quotes for screen repairs, and turns around jobs like screen replacements in around 30 minutes. They also stock a broad range of accessories, cases, and screen protectors at affordable prices, making them a one-stop shop for walk-in customers.
11 The Square, Palmerston North Central, Palmerston North
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8
GadgetsXperts
★ 4.1 163 reviews Top5 Score 1085★ 119 4★ 6 3★ 4 2★ 1 1★ 33GadgetsXperts takes on board-level microsurgery, iPad battery swaps, MacBook screen repairs, and iPhone screen replacements, returning most devices the same day. When errors have occurred, the shop has acknowledged fault and corrected the work at no extra charge, which repeat customers point to as a reason they keep coming back.
23 Broadway Avenue, Palmerston North Central, Palmerston North
Before you book a phone repair shop in Palmerston North
Drawn from 424 customer reviews collected for this page.
What decides the price of a phone repair?
The model and age of your phone drive the cost more than anything else, because parts for recent flagships are harder to source and more expensive. The part being replaced matters just as much: a screen replacement costs more than a battery swap, and a charging port job usually sits somewhere between the two.
On phones with OLED screens, the display itself is a premium component, so those repairs cost more than the same job on an older LCD model. Apple publishes out-of-warranty repair estimates at support.apple.com/en-nz/iphone/repair, and Samsung has a repair cost estimator at samsung.com/nz/support/galaxy-phone-screen-repair, but independent shops set their own prices, so always ask for the full price including the part before handing your phone over.
Genuine or compatible parts, and what protects you if a repair goes wrong?
A genuine part is made by the original manufacturer; a compatible part is made by a third party and may look identical but can differ in brightness, touch sensitivity, or longevity, and some reviews here flag screen quality issues that surfaced only after the repair. On an iPhone running iOS 15.2 or later, go to Settings, General, About, Parts and Service History: a replaced screen or battery shows as Genuine or Unknown, and an Unknown part can reduce your trade-in value.
Apple and Samsung each authorise some repairers to use manufacturer parts and tools, but an independent shop without that authorisation is not automatically worse, and reviews here show strong results from non-authorised shops. There is no government licence for phone repairers in New Zealand, so your main protection is the Consumer Guarantees Act 1993, which requires the repair to be done with reasonable care and skill and any part supplied to be of acceptable quality; a written workmanship warranty from the shop sits on top of that legal baseline.
Will my phone stay waterproof and my data safe after a repair?
Opening a phone to replace a screen or battery can reduce its water resistance, because the original seal is disturbed, and a good repairer should replace that seal and tell you plainly whether resistance has been restored rather than just assuming it has. Back up your phone before dropping it off, and ask the shop what to switch off: Apple asks for Find My to be disabled on older iPhone software, and from iOS 27 offers a Ready for Repair setting instead; Samsung asks you to turn on maintenance mode, which locks your personal data away from anyone handling the device. Ask whether staff need your passcode, who physically works on the phone, and what happens to your data if something goes wrong during the repair.
What are the warning signs of a phone repair shop you should not use?
- –A price that rises after the phone has been opened is a red flag: get the full quote before any work starts.
- –A shop that sells a compatible screen as genuine, or refuses to say which type of part it is using, cannot be trusted with an expensive device.
- –Touch faults, screen freezes, or colour problems appearing immediately after a screen swap suggest the replacement part is low quality or was fitted incorrectly.
- –No written warranty on the part or the work leaves you with no clear basis for a comeback if something fails within days.
- –A phone held for several days on a same-day or next-day promise, with no proactive update, points to poor job management and makes it harder to resolve disputes.
- –Staff who deflect complaints, raise their voice, or refuse to acknowledge a fault they may have caused are a sign to take your device elsewhere.
What should you ask before booking a phone repair?
- –Ask whether the price quoted is the total price including the part, not just a labour estimate that can change once the phone is open.
- –Ask whether the part is genuine manufacturer stock or a compatible third-party replacement, and get the answer in writing if the distinction matters to you.
- –Ask how long the repair will take and whether you will be called if that changes, because several reviews flag phones held far longer than promised with no contact.
- –Ask what warranty covers both the part and the workmanship, and get the duration confirmed before you agree to anything.
- –Ask whether the repair will restore the phone's original water resistance rating, or whether opening it will reduce that rating permanently.
- –Ask whether the shop needs your passcode, who handles the device, and what steps they take to protect your data during the repair.
More rankings
Related services in Palmerston North 2 links Computer Repair Shops, Appliance Repairs
Phone Repair Shops elsewhere in New Zealand 4 links Wellington, Napier and Hastings, Nelson, and more
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About this ranking
What the 8 phone repair shops listed above hold, at the 30 October 2026 check.
How are the top phone repair shops in Palmerston North chosen?
We build this page from Google Maps results for phone repair shops in Palmerston North. Each one is scored on its public rating and review record, using the same published method on every page. Businesses outside the area, or whose reviews describe a different line of work, are left out. Every category and city is rechecked on a rolling cycle, about every two to three months. See how we rank for how rankings are made and who is left out. On specialist pages like this one, a business's reviews count in proportion to how many of them are about phone repair shops, so a business mostly reviewed for other work cannot win on review volume alone. See the words we look for.
Are you a phone repair shop in Palmerston North?
No business can pay for a place in these rankings. Claiming and verifying your listing is free: it adds a small trust bonus (+3 points) to your score, for confirming a real operator stands behind the listing, and gives you a dashboard showing how your score is made up. A paid subscription adds a website link, a profile page and your ranking history. Claim your listing or see what a subscription includes.
Not listed? The usual reasons are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Check where you rank first, and if you think we missed you, get in touch.