Best Phone Repair Shops in Tauranga

We assessed 17 phone repair shops in Tauranga and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 4,146 Google reviews between them. No business can pay for a place in these rankings. Last updated 30 October 2026. How we rank

Top 5 Phone Repair Shops in Tauranga

The top 5 phone repair shops in Tauranga are #1 Phone Zone Papamoa, #2 iLab, #3 Care2phone, #4 Apples Tech, and #5 Techlord Technology, ranked by Top5 score. Scroll for our take on each, plus what to ask before you book.

  • 1

    Phone Zone Papamoa - Fashion Island

    ★ 5.0 638 reviews Top5 Score 184
    5★ 627 4★ 9 1★ 2

    Phone Zone Papamoa turns around screen replacements and screen protector fitting on the same day, often in under 30 minutes. Staff like Amit regularly throw in extras such as a full phone clean or discounted pricing without being asked, which separates them from a standard walk-in repair counter.

    Fashion Insland t9/42 Gravatt Road, Papamoa Beach, Tauranga

    07 220 9317 Map Is this your business?
  • 2

    iLab Tauranga - We are relocating

    ★ 5.0 593 reviews Top5 Score 183
    5★ 587 4★ 5 1★ 1

    iLab covers iPhone screen and battery replacements, MacBook screen and motherboard repairs, and component-level soldering work on circuit boards. Alex takes on jobs other repairers turn away, including water-damaged devices and discontinued hardware, and regularly shares practical knowledge with customers during the repair process.

    367 Cameron Road, Tauranga

    +61474777367 Map Is this your business?
  • 3

    Care2phone

    ★ 4.9 539 reviews Top5 Score 179
    5★ 514 4★ 9 3★ 1 2★ 3 1★ 12

    Care2phone gets phones, tablets, and Apple Watches repaired the same day, with jobs like motherboard repairs, charging port fixes, screen replacements, and back glass work completed without customers needing to leave their device overnight. Jay and the team explain the cost and process before starting, so there are no surprises at the till.

    1/43 Devonport Road, Tauranga

    021 082 20822 Map Is this your business?
  • 4

    Apples Tech

    ★ 4.9 483 reviews Top5 Score 178
    5★ 464 4★ 6 3★ 1 1★ 12

    Apples Tech fixes iPhone screens and batteries, Samsung screens, MacBook faults, iPad screens, and data recovery, often completing jobs within an hour or the same day. James is known for answering after-hours messages and fitting customers in that evening, and for using genuine parts and pointing out additional issues at a discounted rate without any pressure.

    135 Penetaka Heights, Pyes Pa, Tauranga

    021 388 069 Map Is this your business?
  • 5

    Techlord Technology

    ★ 4.7 484 reviews Top5 Score 171
    5★ 443 4★ 11 3★ 1 2★ 2 1★ 27

    Techlord Technology covers phone screen replacements, water-damaged laptops, keyboard and trackpad repairs, and micro soldering jobs, with most work completed the same day. Pricing undercuts competitors noticeably, and a 90-day warranty backs repairs, covering return visits at no charge if the same fault comes back.

    299 Cameron Road, CBD, Tauranga

    07 571 6338 Map Is this your business?

Before you hire

Most phone repair shops fix iPhones and Samsungs while you wait, and the price depends mostly on the part. Ask whether the quote is for a genuine screen or a compatible one, and whether the phone keeps its water resistance afterwards. Back up the phone first, ask the shop what to switch off before you hand it over, and ask what warranty the repair carries. A repair is covered by the Consumer Guarantees Act, which requires it to be done with reasonable care and skill.

Before you book a phone repair shop in Tauranga

Drawn from 669 customer reviews collected for this page.

What decides the price of a phone repair?

The model and age of your phone set the starting point, because parts for newer flagships cost more than those for older budget devices. The part being replaced matters just as much: a screen swap costs more than a battery, and a back glass or charging port sits somewhere in between.

On many phones, an OLED screen costs noticeably more to replace than an LCD one. Apple and Samsung each publish out-of-warranty repair estimates on their New Zealand support sites, and independent shops set their own prices, so always ask for a full quote that includes the part before any work begins.

Genuine or compatible parts, and what protects you if a repair goes wrong?

A genuine part is made by or for the original manufacturer, while a compatible part is made by a third party and may differ in quality, colour accuracy, or longevity. On iPhones running iOS 15.2 or later, you can check Settings, General, About, Parts and Service History to see whether a replaced part is listed as Genuine or Unknown, and an Unknown label can reduce your trade-in value.

Apple and Samsung each authorise specific repairers to use genuine parts, but a shop without that authorisation is not automatically worse, and several Tauranga reviewers specifically noted being fitted with genuine batteries by independent shops. The Consumer Guarantees Act 1993 requires any repair supplied to a consumer to be carried out with reasonable care and skill and any parts to be of acceptable quality, and a written workmanship warranty from the shop sits on top of those statutory rights.

Will my phone stay waterproof and my data safe after a repair?

Opening a phone can reduce its water resistance, because the seals disturbed during disassembly may not be fully restored, so ask the repairer plainly whether they replace the seal and whether resistance is restored after the job. Back your phone up before handing it over, and ask what the shop needs you to switch off: Apple asks for Find My to be disabled on older iPhone software and introduced a Ready for Repair setting from iOS 27, while Samsung asks you to turn on maintenance mode, which restricts access to your data during the repair. One Tauranga repairer was noted for explaining operational details the customer did not know, which is a useful signal that a shop is being upfront about the process.

What are the warning signs of a phone repair shop you should not use?
  • –A price that rises after the phone is already open, without a clear explanation of what changed during diagnosis.
  • –Staff who cannot or will not say whether the part is genuine or compatible when asked directly.
  • –No written warranty covering both the part and the labour, offered only a vague verbal assurance.
  • –A same-day promise that stretches into multiple days with no proactive update, a pattern flagged in negative Tauranga reviews.
  • –A repair that produces new faults straight away, such as touch issues, colour shifts, or Face ID not working after a screen replacement.
  • –Data wiped without your knowledge or consent before you were given the chance to back up or get a second opinion, which was the subject of one serious complaint in the local reviews.
What should you ask before booking a phone repair?
  • –Is the quoted price the full price, including the part, or could it increase once the phone is opened?
  • –Is the replacement part genuine manufacturer stock or a compatible third-party part?
  • –How long will the repair take, and will you be contacted if that estimate changes?
  • –What warranty is provided on both the part and the workmanship, and is it in writing?
  • –Will the phone retain its water resistance after the repair, and do they replace the seal?
  • –Do they need your passcode, and if so, who handles the device and how is your data protected during the repair?

More rankings

Related services in Tauranga 2 links
Phone Repair Shops elsewhere in New Zealand 5 links
More home maintenance rankings in Tauranga 8 links

About this ranking

What the 10 phone repair shops listed above hold, at the 30 October 2026 check.

638
reviews held by the #1 ranked business
484
reviews held by the #5 ranked business
4.6
lowest rating among the 10 listed
3.3%
of their 4,146 reviews are one-star
How are the top phone repair shops in Tauranga chosen?

We build this page from Google Maps results for phone repair shops in Tauranga. Each one is scored on its public rating and review record, using the same published method on every page. Businesses outside the area, or whose reviews describe a different line of work, are left out. Every category and city is rechecked on a rolling cycle, about every two to three months. See how we rank for how rankings are made and who is left out. On specialist pages like this one, a business's reviews count in proportion to how many of them are about phone repair shops, so a business mostly reviewed for other work cannot win on review volume alone. See the words we look for.

Are you a phone repair shop in Tauranga?

No business can pay for a place in these rankings. Claiming and verifying your listing is free: it adds a small trust bonus (+3 points) to your score, for confirming a real operator stands behind the listing, and gives you a dashboard showing how your score is made up. A paid subscription adds a website link, a profile page and your ranking history. Claim your listing or see what a subscription includes.

Not listed? The usual reasons are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Check where you rank first, and if you think we missed you, get in touch.