Stop Searching. Start Choosing.
Top5.nz

Best Heat Pump Installers in Palmerston North

We assessed 25 heat pump installers in Palmerston North and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 1,330 Google reviews between them. No business can pay for a place in these rankings. Last updated 3 September 2026. How we rank →

lightbulb

Before you hire

Connecting a heat pump to mains power is prescribed electrical work, so confirm your installer is listed on the Electrical Workers Registration Board register before booking. Refrigerant handling is covered by industry certification rather than a government licence, so ask what qualification the technician holds. Ask installers which brands they are authorised to install, what the manufacturer warranty covers, and what the running cost estimate is for your space.

Top 5 Heat Pump Installers in Palmerston North

The top 5 heat pump installers in Palmerston North are #1 Heatrite, #2 Judd Refrigeration, #3 Tricklebanks, #4 HRV Manawatu, and #5 Energy Workshop, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.

  • 1

    Heatrite - Plumbing, Bathroom, Heating & Cooling

    4.8 410 reviews Top5 Score 174
    5★ 359 4★ 40 3★ 4 2★ 2 1★ 5

    Heatrite coordinates heating installs, fire installations, and same-day repair responses across the Manawatu region, getting jobs moving quickly even in peak winter demand. When parts need ordering, they keep the job on track and follow through without chasing, including returning promptly on warranty calls well after the original work is done.

    location_on 83/85 Bourke Street, Palmerston North Central, Palmerston North

  • 2

    Judd Refrigeration

    4.9 154 reviews Top5 Score 163
    5★ 151 3★ 1 1★ 2

    Judd Refrigeration handles high-wall, console, multi-system, and ducted heat pump installs, with pre-install site visits where Alex works through unit sizing, placement options, and written quotes that spell out all allowances and exclusions. Installers text ahead of arrival, connect units to app control on the day, and walk owners through remote and cleaning procedures before leaving.

    location_on 175 John F Kennedy Drive, Milson, Palmerston North

  • 3

    Tricklebanks 2016 Ltd

    4.9 131 reviews Top5 Score 161
    5★ 121 4★ 6 3★ 1 2★ 1 1★ 2

    Tricklebanks installed a Rinnai heat pump hot water cylinder for one long-term client, with Murph removing the old gas cylinder, running new copper pipework, and arriving quickly when an emergency arose on the same job. Staff across the office and on the tools keep communication clear throughout, and return visits to resolve fitting issues are done at no charge to the customer.

    location_on 6 Eyre Street, Feilding

  • 4

    HRV Manawatu

    4.8 139 reviews Top5 Score 160
    5★ 120 4★ 13 3★ 1 2★ 2 1★ 3

    HRV Manawatu covers ducted heat pump installs, filter changes, and post-install upgrades, with technicians like Mark, Damian, and Kyran turning up on time and leaving work areas spotless. Upfront pricing and a process of holding invoices until the customer is satisfied make them a low-risk choice for larger installations.

    location_on 5 Matthews Avenue, Takaro, Palmerston North

  • 5

    Energy Workshop. Insulation - Ventilation - Heat & Cool - Efficiency

    4.7 163 reviews Top5 Score 158
    5★ 143 4★ 9 3★ 1 2★ 1 1★ 9

    Energy Workshop gets ceiling and underfloor insulation jobs completed in a single visit, with crews working through poor weather and short-staffed days without rescheduling. From the initial assessment through to a final quality-control walkthrough, each stage is handed off cleanly, and queries get answered before they turn into surprises on the day.

    location_on 1643 State Highway 3 RD6 Awahuri, Palmerston North

Before you hire a heat pump installer in Palmerston North

Drawn from 499 customer reviews collected for this page. The first answer is what it costs.

What does heat pump installation typically cost in New Zealand? expand_more

A single split-system heat pump, supply and installation combined, runs between $2,000 and $4,500 for a standard room or living area. Multi-head systems covering several rooms range from $5,000 to $12,000 or more depending on complexity. Factors pushing costs higher include long pipe runs, high-wall installations, and electrical board upgrades. The Warmer Kiwi Homes programme, run by EECA (Energy Efficiency and Conservation Authority), can cut costs by up to 80% for eligible low-income homeowners and Community Services Card holders.

Full heat pump installation cost guide, with sources

How do I know if a heat pump installer is qualified and certified? expand_more

The statutory requirement to check first is electrical registration: connecting a heat pump to mains power is prescribed electrical work, so the person doing it for payment must be registered with the Electrical Workers Registration Board (EWRB) and hold a current annual practising licence, both verifiable on the EWRB public register. Ask the installer for their registration number before booking and check it yourself. On refrigerant handling, there is no government occupational licence for refrigeration and air conditioning technicians in New Zealand, so ask instead what industry certification the technician holds, with training and credentialling run through the Refrigerant Licence Trust Board. Also ask which brands the installer is authorised to fit, because manufacturer accreditation is what protects your product warranty, and if you are applying for a Warmer Kiwi Homes subsidy, confirm the installer is EECA-accredited under that programme.

How do I know if the heat pump I'm being sold is the right size for my room? expand_more

A legitimate sizing assessment goes beyond a quick look at floor area: a good installer will account for ceiling height, insulation quality, window area, and your local climate zone before recommending a kilowatt rating. As a rough guide, expect around 100 to 125 watts of heating capacity per square metre, meaning a small bedroom needs roughly 3 kW while a 50 to 70 square metre open-plan living area needs 5 to 7 kW. One installer in the reviews proactively flagged mid-process that a larger unit was needed and updated the quote immediately, which is exactly the kind of transparent sizing practice worth looking for.

What are the warning signs of a heat pump installer you shouldn't hire? expand_more
  • Invoices that cannot be broken down into labour hours and materials, with one reviewer being charged for 4.5 hours when the technician was on site for less than 2 hours due to a GPS billing error.
  • Quotes that are promised and then never delivered after multiple follow-up contacts, leaving you unable to compare prices or plan the job.
  • Installation damage, such as unnecessary drill holes or damaged extraction vents, that is not mentioned until the customer points it out and is then left unresolved.
  • Vague or evasive answers when you ask what industry certification the refrigerant technician holds, since a competent installer will answer this without hesitation.
  • No clear explanation of pipe routing or outdoor unit placement before work starts, which can leave you with an aesthetic result you did not expect.
  • Past work that was not done correctly at the time of original installation, only to require a repair years later, which signals poor workmanship standards from the outset.
What should you ask before hiring a heat pump installer? expand_more
  • Ask for the installer's Electrical Workers Registration Board (EWRB) registration number and verify it yourself on the EWRB public register before any work begins.
  • Ask what industry certification the refrigerant technician holds for handling compressed refrigerant gases, since this is an industry credential rather than a government licence.
  • Ask which brands the installer is authorised to install, because fitting outside a manufacturer's approved installer network can void the product warranty.
  • Ask whether they are EECA-accredited if you are applying for a Warmer Kiwi Homes subsidy, as only approved providers can deliver work under that programme.
  • Ask exactly how they determined the unit size recommended for your room, and expect them to reference your insulation, ceiling height, window area, and local climate, not just floor area.
  • Ask for a written quote that itemises the indoor unit, outdoor unit, pipe work, electrical connection, and a commissioning test run, so you know what is and is not included before you commit.

Heat Pump Installers ranked 6 to 10 in Palmerston North

They scored below the top 5 on the same public review record.

  • 6

    Crest Electrical

    5.0 74 reviews Top5 Score 156
    5★ 72 4★ 2

    Crest Electrical installs heat pumps and carries out broader electrical work, with Cam taking time before and during each job to walk clients through what he found, what he plans, and why. Repeat clients are common, and competitive pricing across jobs of varying size keeps them coming back rather than shopping around.

  • 7

    APB Electrical Ltd

    4.8 93 reviews Top5 Score 153
    5★ 84 4★ 5 1★ 4

    APB Electrical gets heat pump installations, servicing, and same-day repair callouts done with a turnaround that reviewers describe as hours rather than days, including one on-site response within ten minutes of arrival. After-sales contact from Andrew and Dianna, competitive pricing, and disposal of old heating units on install day add practical value beyond the core job.

    location_on 7 Gladstone Street, Feilding

  • 8

    AuldSpark Electrical

    5.0 50 reviews Top5 Score 151
    5★ 48 4★ 2

    AuldSpark carries out electrical work across renovations, rewires, and ventilation system installs, with Jamie and the team regularly returning to the same homes as projects progress. Clients note they clean up after themselves, communicate costs openly, and come back for follow-up visits without needing to be chased.

    location_on 57 Hedges Street, Sanson

  • 9

    McNae Group

    4.9 55 reviews Top5 Score 150
    5★ 52 4★ 2 1★ 1

    McNae Group builds solar systems that clients return to expand, with multiple reviewers adding panels, batteries, and EV chargers years after their original install. Advisors like Martin and Wes work through sizing and financial detail before any commitment, and the payment structure, site clean-up, and app setup are all sorted on installation day without follow-up chasing.

    location_on 4 Roxburgh Crescent, Hokowhitu, Palmerston North

  • 10

    Chillmax Refrigeration & Air Conditioning Services Limited

    4.8 61 reviews Top5 Score 150
    5★ 54 4★ 4 3★ 1 2★ 1 1★ 1

    Chillmax takes on hi-wall, multi-unit, and ducted heat pump installations, with branch manager Brayden visiting homes before quoting and applying no sales pressure during the assessment. Installers like Leki, Navneet, and Drakkar plan vent locations carefully, keep clients updated through the job, and leave work that reviewers describe as tidy enough to look built-in.

    location_on 709B Tremaine Avenue, Palmerston North Central, Palmerston North

Related Palmerston North rankings

About this ranking

How are the top heat pump installers in Palmerston North chosen? expand_more

We build this page from Google Maps results for heat pump installers in Palmerston North. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about every two months. This page was last checked on 3 September 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for heat pump installers in Palmerston North. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 50. Check where you rank or read how rankings work.