Best Heat Pump Installers in Palmerston North
We assessed 23 heat pump installers in Palmerston North and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 1,406 Google reviews between them. No business can pay for a place in these rankings. Last updated 3 September 2026. How we rank
Before you hire
Heat pump specialists range from installers of single high-wall units to ducted systems, and most also service existing units. Connecting a heat pump to mains power is prescribed electrical work, so confirm your installer is listed on the Electrical Workers Registration Board register before booking. Refrigerant handling is covered by industry certification rather than a government licence, so ask what qualification the technician holds. Ask installers which brands they are authorised to install, what the manufacturer warranty covers, and what the running cost estimate is for your space.
Top 5 Heat Pump Installers in Palmerston North
The top 5 heat pump installers in Palmerston North are #1 Heatrite, #2 Judd Refrigeration, #3 HRV Manawatu, #4 Energy Workshop, and #5 Crest Electrical, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.
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1
Heatrite - Plumbing, Bathroom, Heating & Cooling
★ 4.8 410 reviews Top5 Score 1745★ 359 4★ 40 3★ 4 2★ 2 1★ 5Heatrite coordinates heating installs, fire installations, and same-day repair responses across the Manawatu region, getting jobs moving quickly even in peak winter demand. When parts need ordering, they keep the job on track and follow through without chasing, including returning promptly on warranty calls well after the original work is done.
83/85 Bourke Street, Palmerston North Central, Palmerston North
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2
Judd Refrigeration
★ 4.9 154 reviews Top5 Score 1635★ 151 3★ 1 1★ 2Judd Refrigeration handles high-wall, console, multi-system, and ducted heat pump installs, with pre-install site visits where Alex works through unit sizing, placement options, and written quotes that spell out all allowances and exclusions. Installers text ahead of arrival, connect units to app control on the day, and walk owners through remote and cleaning procedures before leaving.
175 John F Kennedy Drive, Milson, Palmerston North
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3
HRV Manawatu
★ 4.8 139 reviews Top5 Score 1605★ 120 4★ 13 3★ 1 2★ 2 1★ 3HRV Manawatu covers ducted heat pump installs, filter changes, and post-install upgrades, with technicians like Mark, Damian, and Kyran turning up on time and leaving work areas spotless. Upfront pricing and a process of holding invoices until the customer is satisfied make them a low-risk choice for larger installations.
5 Matthews Avenue, Takaro, Palmerston North
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4
Energy Workshop. Insulation - Ventilation - Heat & Cool - Efficiency
★ 4.7 163 reviews Top5 Score 1585★ 143 4★ 9 3★ 1 2★ 1 1★ 9Energy Workshop focuses on ceiling and underfloor insulation installs, with crews that clean out existing debris before laying new material and leave the site tidy on completion. When a post-install issue does come up, their office responds fast and the technician responsible follows up directly with the homeowner to make it right.
1643 State Highway 3 RD6 Awahuri, Palmerston North
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5
Crest Electrical
★ 5.0 74 reviews Top5 Score 1565★ 72 4★ 2Crest Electrical installs heat pumps and carries out broader electrical work, with Cam taking time before and during each job to walk clients through what he found, what he plans, and why. Repeat clients are common, and competitive pricing across jobs of varying size keeps them coming back rather than shopping around.
Before you hire a heat pump installer in Palmerston North
Drawn from 499 customer reviews collected for this page. The first answer is what it costs.
What does heat pump installation typically cost in New Zealand?
A single split-system heat pump, supply and installation combined, runs between $2,000 and $4,500 for a standard room or living area. Multi-head systems covering several rooms range from $5,000 to $12,000 or more depending on complexity.
Factors pushing costs higher include long pipe runs, high-wall installations, and electrical board upgrades. The Warmer Kiwi Homes programme, run by EECA (Energy Efficiency and Conservation Authority), can cut costs by up to 80% for eligible low-income homeowners and Community Services Card holders.
How do I know if a heat pump installer is qualified and certified?
The statutory requirement to check first is electrical registration: connecting a heat pump to mains power is prescribed electrical work, so the person doing it for payment must be registered with the Electrical Workers Registration Board (EWRB) and hold a current annual practising licence, both verifiable on the EWRB public register. Ask the installer for their registration number before booking and check it yourself.
On refrigerant handling, there is no government occupational licence for refrigeration and air conditioning technicians in New Zealand, so ask instead what industry certification the technician holds, with training and credentialling run through the Refrigerant Licence Trust Board. Also ask which brands the installer is authorised to fit, because manufacturer accreditation is what protects your product warranty, and if you are applying for a Warmer Kiwi Homes subsidy, confirm the installer is EECA-accredited under that programme.
How do I know if the heat pump I'm being sold is the right size for my room?
A legitimate sizing assessment goes beyond a quick look at floor area: a good installer will account for ceiling height, insulation quality, window area, and your local climate zone before recommending a kilowatt rating. As a rough guide, expect around 100 to 125 watts of heating capacity per square metre, meaning a small bedroom needs roughly 3 kW while a 50 to 70 square metre open-plan living area needs 5 to 7 kW. One installer in the reviews proactively flagged mid-process that a larger unit was needed and updated the quote immediately, which is exactly the kind of transparent sizing practice worth looking for.
What are the warning signs of a heat pump installer you shouldn't hire?
- –Invoices that cannot be broken down into labour hours and materials, with one reviewer being charged for 4.5 hours when the technician was on site for less than 2 hours due to a GPS billing error.
- –Quotes that are promised and then never delivered after multiple follow-up contacts, leaving you unable to compare prices or plan the job.
- –Installation damage, such as unnecessary drill holes or damaged extraction vents, that is not mentioned until the customer points it out and is then left unresolved.
- –Vague or evasive answers when you ask what industry certification the refrigerant technician holds, since a competent installer will answer this without hesitation.
- –No clear explanation of pipe routing or outdoor unit placement before work starts, which can leave you with an aesthetic result you did not expect.
- –Past work that was not done correctly at the time of original installation, only to require a repair years later, which signals poor workmanship standards from the outset.
What should you ask before hiring a heat pump installer?
- –Ask for the installer's Electrical Workers Registration Board (EWRB) registration number and verify it yourself on the EWRB public register before any work begins.
- –Ask what industry certification the refrigerant technician holds for handling compressed refrigerant gases, since this is an industry credential rather than a government licence.
- –Ask which brands the installer is authorised to install, because fitting outside a manufacturer's approved installer network can void the product warranty.
- –Ask whether they are EECA-accredited if you are applying for a Warmer Kiwi Homes subsidy, as only approved providers can deliver work under that programme.
- –Ask exactly how they determined the unit size recommended for your room, and expect them to reference your insulation, ceiling height, window area, and local climate, not just floor area.
- –Ask for a written quote that itemises the indoor unit, outdoor unit, pipe work, electrical connection, and a commissioning test run, so you know what is and is not included before you commit.
Also recommended heat pump installers in Palmerston North
Ranked 6 to 10 on the same public review record.
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6
APB Electrical Ltd
★ 4.8 93 reviews Top5 Score 1535★ 84 4★ 5 1★ 4APB Electrical gets heat pump installations, servicing, and same-day repair callouts done with a turnaround that reviewers describe as hours rather than days, including one on-site response within ten minutes of arrival. After-sales contact from Andrew and Dianna, competitive pricing, and disposal of old heating units on install day add practical value beyond the core job.
7 Gladstone Street, Feilding
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7
AuldSpark Electrical
★ 5.0 50 reviews Top5 Score 1515★ 48 4★ 2AuldSpark takes on rewires, ventilation and DVS installs, hot water faults, and renovation electrical work, including complex older homes where previous wiring decisions add difficulty. Jamie and the team are upfront about costs from the outset, clean up after themselves, and give practical advice that helps clients understand what is being done and why.
57 Hedges Street, Sanson
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8
McNae Group
★ 4.9 55 reviews Top5 Score 1505★ 52 4★ 2 1★ 1McNae Group installs solar panel arrays, Enphase battery storage, hot water diverters, and EV wall chargers, with a quote process that spells out financial returns in plain terms and has surfaced cost savings before contracts are signed. Installers like Martin take time to answer questions before, during, and after the job, and the Enphase app is set up and explained on installation day so owners can monitor production and grid exports in real time.
4 Roxburgh Crescent, Hokowhitu, Palmerston North
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9
Chillmax Refrigeration & Air Conditioning Services Limited
★ 4.8 61 reviews Top5 Score 1505★ 54 4★ 4 3★ 1 2★ 1 1★ 1Chillmax takes on hi-wall, multi-unit, and ducted heat pump installations, with branch manager Brayden visiting homes before quoting and applying no sales pressure during the assessment. Installers like Leki, Navneet, and Drakkar plan vent locations carefully, keep clients updated through the job, and leave work that reviewers describe as tidy enough to look built-in.
709B Tremaine Avenue, Palmerston North Central, Palmerston North
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10
B & M Electrical - Palmerston North - Electricians, Heat Pump Installers, Appliance Repair Agents
★ 4.4 207 reviews Top5 Score 1475★ 160 4★ 20 3★ 2 2★ 3 1★ 22B&M Electrical covers heat pump supply and installation alongside electrical rewires and appliance work, making them a single point of contact for larger home projects. Karl coordinates the process from assessment to quote, while installers like Andy and Ash are noted for tidy workmanship, clear communication throughout the job, and a Gold Card discount on pricing.
305 Rangitikei Street, Palmerston North Central, Palmerston North
About this ranking
What the 10 heat pump installers listed above hold, at the 3 September 2026 check.
Across the 14 locations we assess heat pump installers in, the 140 businesses listed have a median rating of 4.9, and one-star reviews are 2.1% of their total.
How are the top heat pump installers in Palmerston North chosen?
We build this page from Google Maps results for heat pump installers in Palmerston North. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer?
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed?
We build this page from Google Maps results for heat pump installers in Palmerston North. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.