Stop Searching. Start Choosing.
Top5.nz

Best Heat Pump Installers in Tauranga

We assessed 19 heat pump installers in Tauranga and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 1,191 Google reviews between them. No business can pay for a place in these rankings. Last updated 18 August 2026. How we rank →

lightbulb

Before you hire

Connecting a heat pump to mains power is prescribed electrical work, so confirm your installer is listed on the Electrical Workers Registration Board register before booking. Refrigerant handling is covered by industry certification rather than a government licence, so ask what qualification the technician holds. Ask installers which brands they are authorised to install, what the manufacturer warranty covers, and what the running cost estimate is for your space.

Top 5 Heat Pump Installers in Tauranga

The top 5 heat pump installers in Tauranga are Snowden Electrical & Air Conditioning, Ultra Refrigeration, Air Effect, HRV Bay of Plenty, and Bay Breeze, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.

  • 1

    Snowden Electrical & Air conditioning

    4.9 235 reviews +19 Top5 Score 179 +2
    5★ 218 4★ 10 3★ 1 2★ 3 1★ 3

    Snowden Electrical & Air Conditioning covers new heat pump installation, replacement units, and repair work on existing systems that other providers have written off. Installers like Grant, Pedro, and Tiago arrive on the scheduled date, leave the site tidy, and take time to advise on placement and configuration before the job starts.

    Reviews most often describe: Straightforward installs and tricky heat pump configurations

    • Arrives on the scheduled date without requiring follow-up from clients
    • Installers leave the site clean and tidy after every job
    • Provides configuration advice before committing to an installation plan

    location_on 25 Fifteenth Avenue, Tauranga South, Tauranga

  • 2

    Ultra Refrigeration & Air Conditioning Limited

    5.0 196 reviews +2 Top5 Score 175 +2
    5★ 196

    Ultra Refrigeration installs ducted heat pump systems, single-unit heat pumps, and carries out servicing and deep cleaning of existing units. Daniel walks clients through unit selection before quoting, and installers like Cole have returned after a job to fit additional components, such as airflow dampers, at no extra charge.

    Reviews most often describe: Ducted heat pump systems requiring attentive, tidy installation

    • Installer returned after job to add damper at no extra charge
    • Roof space and indoor installation left clean and tidy by crew
    • Daniel personally advises on unit choice before quoting begins

    location_on Unit Q/42 Koromiko Street, Judea, Tauranga

  • 3

    Air Effect Heat Pump Cleaning Service

    ↑ 1
    5.0 102 reviews +13 Top5 Score 170 +12
    5★ 100 4★ 2

    Air Effect deep cleans both the indoor unit and the outdoor compressor, and technician Courteney arrives with full protective sheeting to guard walls, TVs, and cabinets before a drop of water is used. Rental portfolio owners and households on annual maintenance schedules return repeatedly, citing immediate improvements in airflow and the absence of mould smell after each visit.

    Reviews most often describe: Regular deep cleans keeping heat pumps running like new

    • Cleans both indoor unit and outdoor compressor in one visit
    • Brings protective sheeting to cover nearby furniture and walls
    • Clients notice improved airflow and reduced smell immediately after clean
  • 4

    HRV Bay Of Plenty

    ↓ 1
    4.6 228 reviews +1 Top5 Score 166
    5★ 184 4★ 26 3★ 4 2★ 2 1★ 12

    HRV Bay of Plenty installs whole-home ventilation systems, ducted heat pumps, and bathroom extractor fans, with customers noting real-world results like reduced condensation, drier walls, and improved air quality after installation. Consultants like Gary walk clients through upgrade options before committing, and installers such as Damian have gone beyond the core job to reconnect disconnected ducting on the day.

    Reviews most often describe: Households wanting whole-home ventilation with heat pump

    • Customers notice drier, warmer homes within weeks of installation
    • Consultants explain system options and upgrades before quoting
    • Installs covered by warranty with technician follow-up visits

    location_on 1/35 Koromiko Street, Judea, Tauranga

  • 5

    Bay Breeze Heat Pumps & Air Conditioning

    ↑ 3
    5.0 71 reviews +5 Top5 Score 160 +6
    5★ 69 4★ 2

    Bay Breeze fits out homes with single-unit heat pumps, multi-unit installations, ducted air conditioning, and ventilation systems like Lossnay and smart vent setups. Calum works through drainage issues, placement decisions, and maintenance guidance on the day of install, and quotes turn into completed jobs within days rather than weeks.

    Reviews most often describe: Fast turnaround installs with attentive on-site problem solving

    • Installs completed within days of quote being accepted
    • Calum resolves drainage and placement issues on the day
    • Gives hands-on maintenance tips to owners at time of install

    location_on 225B Range Road, papamoa, Tauranga

Before you hire a heat pump installer in Tauranga

Drawn from 195 customer reviews collected for this page. The first answer is what it costs.

What does heat pump installation typically cost in New Zealand? expand_more

A single split-system heat pump, covering supply and installation, runs between $2,000 and $4,500 for a standard living room or bedroom. Multi-head systems serving several rooms typically cost $5,000 to $12,000 or more depending on the number of indoor units. Ducted systems, which reviewers in Tauranga have had installed for whole-home heating, sit at the higher end and beyond that range. Factors pushing the price up include long pipe runs, high wall mounting, electrical upgrades, and premium brands such as Daikin or Mitsubishi, while the Warmer Kiwi Homes programme, administered by EECA (Energy Efficiency and Conservation Authority), can cut costs by up to 80% for eligible low-income homeowners and Community Services Card holders. Always confirm that any quote covers the indoor unit, outdoor unit, pipework, electrical connection, and a commissioned test run before you accept it. Getting three quotes from registered installers is a practical baseline, and review patterns from Tauranga installers show that pricing transparency at the quote stage strongly predicts satisfaction after installation.

Full heat pump installation cost guide, with sources

How do I know if a heat pump installer is qualified and certified? expand_more

The most important check is electrical registration: connecting a heat pump to mains power is prescribed electrical work under the Electricity Act 1992, so anyone doing it for payment must be registered with the Electrical Workers Registration Board (EWRB) and hold a current annual practising licence, both verifiable on the EWRB public register. Ask the installer for their EWRB registration number before you book and confirm it online, as this is a legal requirement rather than a voluntary credential. On refrigerant handling, there is no government occupational licence for refrigeration and air conditioning technicians in New Zealand, so what you are looking for is an industry certification, with training and credentialing run through the Refrigerant Licence Trust Board. Also ask which brands the installer is authorised to fit, because manufacturer accreditation is a separate matter that directly affects your warranty coverage, and if you are seeking a Warmer Kiwi Homes subsidy through EECA, confirm the installer is accredited under that programme specifically.

How do I know if the heat pump I'm being sold is the right size for my room? expand_more

A legitimate sizing assessment involves a heat load calculation that accounts for your room's square meterage, ceiling height, insulation quality, window area, and local climate, not just a rough guess from looking at the room. As a starting point, budget roughly 100 to 125 watts of capacity per square metre, meaning a small bedroom of around 20 to 30 square metres suits a 3 kW unit, while an open-plan living area of 50 to 70 square metres needs closer to 5 to 7 kW. Review evidence from Tauranga shows that installers who take time to assess the specific home before recommending a unit produce measurably happier customers, whereas undersizing leaves a unit running flat-out in winter without hitting target temperatures, and oversizing causes short cycling and poor humidity control.

What are the warning signs of a heat pump installer you shouldn't hire? expand_more
  • An installer who cannot provide an EWRB registration number on request, or whose number does not appear as current on the Electrical Workers Registration Board public register, should not be doing the electrical connection work.
  • Vague or dismissive answers about what refrigerant handling qualification their technician holds is a red flag, because reputable installers can name the industry credential their staff carry.
  • Quotes that arrive with unexplained line items, such as admin fees added after an initial figure was given, or that omit pipework, electrical connection, or commissioning, are a sign of pricing practices that may lead to disputes.
  • Recommending a replacement unit costing thousands when a minor part repair would fix the fault, without clear diagnosis evidence, has appeared in Tauranga reviews and suggests you should seek a second opinion before agreeing to any major spend.
  • A no-show on a confirmed booking, with no contact and no explanation, is a strong signal about how the same business will behave if something goes wrong post-installation.
  • Drainage or wiring faults discovered after installation, combined with a refusal to return calls or emails, have caused real property damage in reviewed cases and represent the highest-risk outcome of hiring without due diligence.
What should you ask before hiring a heat pump installer? expand_more
  • Ask for the installer's EWRB registration number and check it on the Electrical Workers Registration Board public register before committing.
  • Ask what refrigerant handling qualification the technician holds, since this is an industry credential rather than a government licence, and a credible installer will name it without hesitation.
  • Ask which brands the installer is authorised to install, because fitting a unit outside a manufacturer's authorised installer network can void the product warranty regardless of installation quality.
  • Ask whether the installer is EECA-accredited if you are applying for a Warmer Kiwi Homes subsidy, as only accredited providers qualify for that programme.
  • Ask how they determine the right unit size for your space, and expect an answer that mentions room dimensions, insulation, ceiling height, and local climate rather than a quick visual estimate.
  • Ask for a fully itemised quote that specifies the indoor unit, outdoor unit, all pipework, electrical connection, commissioning, and the workmanship warranty period, so there are no surprise charges after the job is done.

Heat Pump Installers ranked 6 to 10 in Tauranga

They scored below the top 5 on the same public review record.

  • 6

    Bay of Plenty Heat Pumps

    4.8 76 reviews +4 Top5 Score 157 +2
    5★ 72 1★ 4

    Bay of Plenty Heat Pumps turns around single-unit and multi-unit high wall heat pump installs, often quoting and completing within one to two days of first contact. Steven advises on unit sizing and placement before committing to a product, and takes time after installation to walk clients through the app and controls.

    Reviews most often describe: Same-week installs for homeowners wanting fast, straightforward service

    • Quote given and installation completed within one to two days
    • Advises on correct heat pump size and type before quoting
    • Repeat customers return for additional installs at second properties

    location_on Unit 12/327 Matakokiri Drive, Tauriko, Omanawa

  • 7

    Powered Electrical & HVAC

    ↓ 2
    5.0 51 reviews Top5 Score 157 +1
    5★ 51

    Powered Electrical covers single-unit heat pump installs, full ducted heating systems with zone control, and heat pump relocations and servicing. Steve takes time after installation to walk clients through how the system operates, and jobs consistently come in at the quoted price with the site left clean.

    Reviews most often describe: Ducted systems and zoned installations in new builds

    • Ducted installs completed with zone-controlled individual room settings
    • Arrives on time and invoices match the original quote given
    • Explains how to operate the new system before leaving the site

    location_on 143 Bellevue Road, Tauranga

  • 8

    Oxygen Air

    ↓ 1
    4.6 126 reviews +1 Top5 Score 154 -1
    5★ 107 4★ 6 3★ 1 1★ 12

    Oxygen Air installs single-unit heat pumps, ducted heat pump systems, and carries out servicing and ducting repairs. Named installers like Andre and Jacob have drawn praise for working methodically, cleaning up after themselves, and taking time to walk clients through their new system after the job is done.

    Reviews most often describe: New installs with attentive on-site teams and clear communication

    • Post-install follow-up call made after job is completed
    • Installers clean up and work considerately inside the home
    • Sales team walks clients through unit selection before quoting

    location_on 70 Eighth Avenue, Tauranga

  • 9

    Guy Refrigeration & Airconditioning Ltd

    4.8 44 reviews Top5 Score 153 -2
    5★ 40 4★ 2 3★ 1 2★ 1

    Guy Refrigeration completes new heat pump installations, commercial heat pump systems, and repairs and servicing of existing units, moving from quote to completed job within days. On technically tricky commercial jobs, they plan a workable solution and return promptly when component faults arise, with technicians like Shiv taking time to explain what they are doing throughout the visit.

    Reviews most often describe: Homeowners and commercial clients needing fast, attentive installation

    • Quotes and installation completed within a few days of first contact
    • Technicians explain work in progress rather than just completing and leaving
    • Fast, clear communication when sorting heat pump faults and issues

    location_on 6 Barberry Street, Judea, Tauranga

  • 10

    Bay Air

    4.8 62 reviews +8 Top5 Score 152 +1
    5★ 55 4★ 4 3★ 1 2★ 1 1★ 1

    Bay Air coordinates single-unit and multi-unit heat pump installations for homes and commercial buildings, with office staff like Jessica and Zoe matching clients to the right unit before a technician like Marques or Jordan arrives on site. Quotes come through fast, jobs get booked within days, and installers walk clients through controls and placement before leaving.

    Reviews most often describe: Residential and commercial installs with strong office coordination

    • Quotes received quickly and explained in detail before booking
    • Office staff work around client schedules to arrange installation
    • Installers demonstrate and explain the unit to clients after fitting

    location_on 8 Maleme Street, Greerton, Tauranga

Related Tauranga rankings

About this ranking

How are the top heat pump installers in Tauranga chosen? expand_more

We build this page from Google Maps results for heat pump installers in Tauranga. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about once a month. This page was last checked on 18 August 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for heat pump installers in Tauranga. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 44. Check where you rank or read how rankings work.