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Best Heat Pump Installers in Wellington

We assessed 17 heat pump installers in Wellington and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 877 Google reviews between them. No business can pay for a place in these rankings. Last updated 18 August 2026. How we rank →

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Before you hire

Connecting a heat pump to mains power is prescribed electrical work, so confirm your installer is listed on the Electrical Workers Registration Board register before booking. Refrigerant handling is covered by industry certification rather than a government licence, so ask what qualification the technician holds. Ask installers which brands they are authorised to install, what the manufacturer warranty covers, and what the running cost estimate is for your space.

Top 5 Heat Pump Installers in Wellington

The top 5 heat pump installers in Wellington are Wellington Refrigeration, Ignite Heat Pumps, HRV Wellington, Abode Air Conditioning, and Chillzone, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.

  • 1

    Wellington Refrigeration Ltd

    ★ 4.9 168 reviews +7 Top5 Score 173 +1
    5★ 161 4★ 6 1★ 1

    Wellington Refrigeration covers heat pump installation, routine servicing, and warranty fault resolution across a range of brands and models. Technicians like George and Jack explain findings in plain terms on the day, and the team coordinates directly with suppliers when a unit fault needs to be resolved under warranty.

    Reviews most often describe: Ongoing heat pump servicing with clear technician communication

    • ✓ Technicians explain issues and solutions clearly during each visit
    • ✓ Prompt scheduling with on-time arrival reported across multiple jobs
    • ✓ Warranty faults resolved by liaising directly with heat pump suppliers

    location_on 11 Parliament Street, Melling, Lower Hutt

    map Map Is this your business?
  • 2

    Ignite Heat Pumps

    ★ 4.9 96 reviews +8 Top5 Score 164
    5★ 89 4★ 4 3★ 2 2★ 1

    Ignite Heat Pumps handles wall unit installs, ducted whole-house heating systems, and heat pump hot water conversions across Wellington. Appointment reminders, text updates on arrival times, and upfront pricing that matches the final invoice mean clients rarely encounter surprises on the day.

    Reviews most often describe: First-time installs needing confident product and sizing advice

    • ✓ Sends text updates on team arrival time before installation day
    • ✓ Advises on correct unit size and product type before quoting
    • ✓ Installs ducted systems and hot water heat pumps, not just wall units

    location_on unit 4/5b Raiha Street, Elsdon, Porirua

    map Map Is this your business?
  • 3

    HRV Wellington

    ★ 4.6 192 reviews +3 Top5 Score 162
    5★ 162 4★ 10 3★ 3 2★ 1 1★ 16

    HRV Wellington installs home ventilation systems and heat pumps, then keeps a client register to proactively book filter replacements and catch faults before they become problems. Installers have been noted for cleaning up after themselves on the day, and technicians flag issues like failed roof-cavity fans while on site, resolving them within the same visit where warranties apply.

    Reviews most often describe: Homes wanting scheduled filter and maintenance visits

    • ✓ Technicians identify and fix additional faults during routine filter visits
    • ✓ Proactively contacts clients to schedule filter changes without prompting
    • ✓ Installers clean up after the job, uncommon among Wellington tradespeople

    location_on 1/125 Naenae Road, Naenae, Lower Hutt

    map Map Is this your business?
  • 4

    Abode Air Conditioning Ltd

    ★ 4.7 99 reviews +6 Top5 Score 161 +1
    5★ 88 4★ 1 3★ 4 1★ 6

    Abode Air Conditioning installs wall units, ducted systems, and heat pump hot water systems, and carries out annual servicing across all of them. Installations are noted for tidy pipe and cable routing, and technicians like Neville and Pat take time on the day to walk clients through how to operate and maintain what's been fitted.

    Reviews most often describe: Replacing gas heating with heat pump systems long-term

    • ✓ Ducted and wall unit installs followed by multi-year annual servicing
    • ✓ Technicians arrive on time and leave the site clean after installation
    • ✓ Staff clearly explain system operation and app controls after install

    location_on 424 Cuba Street, Alicetown, Lower Hutt

    map Map Is this your business?
  • 5

    Chillzone LTD

    ★ 4.9 74 reviews Top5 Score 156
    5★ 70 4★ 3 1★ 1

    Chillzone carries out new heat pump installations, replacement of existing units, and repairs on older systems, with Mike and the team handling jobs from straightforward single-room fits to complicated multi-unit installs. Pricing is quoted without product markups above retail cost, and the site is left clean once work is done.

    Reviews most often describe: Multi-unit installs across rentals and owner-occupied homes

    • ✓ Products quoted without retail markup, as noted by multiple clients
    • ✓ Same-day response to initial enquiries before booking install
    • ✓ Site left spotless after installation with no clean-up left to owner

    location_on Unit 53/47 Bouverie Street, Petone, Lower Hutt

    map Map Is this your business?

Before you hire a heat pump installer in Wellington

Drawn from 200 customer reviews collected for this page. The first answer is what it costs.

What does heat pump installation typically cost in New Zealand? expand_more

A single split-system heat pump (supply and installation combined) runs between $2,000 and $4,500 for a standard living area or bedroom. Multi-head systems covering several rooms range from $5,000 to $12,000 or more, depending on unit count and pipe run complexity. Ducted whole-home systems sit at the higher end and can exceed $15,000 for larger homes. The Warmer Kiwi Homes programme, run by EECA (Energy Efficiency and Conservation Authority), can cut costs by up to 80% for eligible Community Services Card holders and low-income homeowners, so check eligibility before accepting any quote.

Full heat pump installation cost guide, with sources

How do I know if a heat pump installer is qualified and certified? expand_more

The clearest legal requirement covers electrical work: connecting a heat pump to mains power is prescribed electrical work under the Electricity Act 1992, so the person doing it must be registered with the Electrical Workers Registration Board (EWRB) and hold a current annual practising licence, which you can verify on the EWRB public register using their registration number. On refrigerant handling, there is no government occupational licence for refrigeration and air conditioning technicians in New Zealand, so treat any claim of a statutory refrigerant licence with scepticism. Refrigerant handling competence is instead certified through the industry-backed Refrigerant Licence Trust Board, so ask which qualification the technician holds as an indicator of professional standard. Brand authorisation also matters: manufacturers require installers to be accredited to their products, and fitting a unit outside that accreditation can void the manufacturer warranty, so confirm the installer is authorised for the brand being quoted.

How do I know if the heat pump I'm being sold is the right size for my room? expand_more

A legitimate sizing assessment goes beyond guessing by square metres: a competent installer will factor in ceiling height, insulation, window area, and your climate zone before recommending a kilowatt rating, using roughly 100 to 125 watts per square metre as a starting point. Undersizing means the unit runs flat-out in winter and never reaches target temperature, while oversizing causes short cycling and poor humidity control without delivering better comfort. Reviewers who were given clear product advice before purchase reported much higher satisfaction, so if an installer skips the site assessment and jumps straight to a unit recommendation, treat that as a red flag.

What are the warning signs of a heat pump installer you shouldn't hire? expand_more
  • –An inability or refusal to provide an Electrical Workers Registration Board registration number for the person doing the electrical connection work.
  • –Vague answers about what refrigerant handling qualification the technician holds, or no mention of it at all.
  • –No site assessment before recommending a unit size, or a recommendation that seems based solely on price rather than your room's specific conditions.
  • –Failure to disclose upfront where pipes, conduits, or outdoor units will be located, including any constraints such as fire walls, which one installer in these reviews identified only after arriving on site.
  • –Installation damage left without an apology or remediation plan, a pattern seen where wall holes were made in wrong positions and dismissed rather than addressed.
  • –High-pressure upselling during the sales visit, particularly recommending replacement when repair may be a viable option.
What should you ask before hiring a heat pump installer? expand_more
  • –Ask for the EWRB registration number of the person doing the electrical connection and verify it on the Electrical Workers Registration Board public register before work begins.
  • –Ask what refrigerant handling qualification the technician holds, since this is an industry credential through the Refrigerant Licence Trust Board rather than a government licence.
  • –Confirm which brands the installer is authorised to fit, as unauthorised installation can void the manufacturer warranty on your unit.
  • –If you are applying for a Warmer Kiwi Homes subsidy through EECA, confirm the installer is accredited under that programme before accepting a quote.
  • –Ask exactly how they determine the right unit size, and whether they carry out a heat load calculation accounting for your insulation, ceiling height, window area, and climate zone.
  • –Ask for a fully itemised quote that specifies the indoor unit, outdoor unit, pipe work, electrical connection, any brackets or framing, and a test run, so there are no cost surprises on the day.

Heat Pump Installers ranked 6 to 10 in Wellington

They scored below the top 5 on the same public review record.

  • 6

    Heat Pump & Ventilation Services Ltd

    ★ 5.0 66 reviews -1 Top5 Score 155 +1
    5★ 64 4★ 2

    HPVS carries out heat pump installation, servicing, and fault diagnosis, with technicians like Jake and McCauley returning to the same clients across multiple visits. Staff proactively update clients when they are running late from a previous job, and explain faults and solution options in plain terms before any work begins.

    Reviews most often describe: Repeat servicing clients who value consistent communication

    • ✓ Technicians update clients when held up by a prior job
    • ✓ Same technicians return across multiple service visits
    • ✓ Office communicates booking details and job updates throughout

    location_on 247B Flightys Road, Pāuatahanui

    map Map Is this your business?
  • 7

    Get Pumped Heatpumps

    ★ 5.0 46 reviews +4 Top5 Score 155
    5★ 46

    Get Pumped Heatpumps takes on single-unit wall installs, multi-split systems, and heat pump servicing and fault diagnosis, with Dean placing indoor and outdoor units where they suit the home rather than where they are easiest to fit. He connects units to their app, walks clients through every setting before leaving, and has been noted for going further on the day, removing old heaters and coordinating an electrician for related work.

    Reviews most often describe: Single or multi-room installs done with careful placement

    • ✓ Connects indoor units to wifi app and explains all settings on site
    • ✓ Quoted prices match the final invoice with no surprises on the day
    • ✓ Turns up on time and responds promptly to messages throughout the job

    location_on 37A Hyde Street, Wainuiomata, Lower Hutt

    map Map Is this your business?
  • 8

    Flow Heating - Radiator & Underfloor Central Heating Wellington

    ★ 4.9 57 reviews +2 Top5 Score 152 -1
    5★ 55 4★ 1 2★ 1

    Flow Heating installs integrated central heating systems combining radiators, heat pumps, and hot water cylinders, transforming homes that previously relied on individual units room by room. Clients have noted that Peter and the installation crew replace panels with minor cosmetic defects unprompted, and that Simon makes multiple site visits to work through placement and running costs before any quote is finalised.

    Reviews most often describe: Whole-house radiator systems heated by heat pump

    • ✓ Crew vacuums and lays drop sheets throughout the installation each day
    • ✓ Site visits to discuss placement and running costs before quoting
    • ✓ Start dates kept exactly as scheduled across multiple reviewed jobs

    location_on 22b Newtown Avenue, Newtown, Wellington

    map Map Is this your business?
  • 9

    Smart Air Solutions Ltd

    ↑ 1
    ★ 4.8 45 reviews +2 Top5 Score 148 +2
    5★ 42 4★ 1 3★ 1 1★ 1

    Smart Air Solutions takes on wall unit installs, full ducted heating systems, and retrofits into older homes with restricted roof space, planning duct routes carefully to preserve architectural features and ceiling lines. Pascal and Andre are noted for arriving at the quoting stage with honest sizing recommendations, and installation crews leave sites tidier than they found them, including minor plastering where the fit-out requires it.

    Reviews most often describe: Ducted whole-house installs in architecturally complex homes

    • ✓ Ducted retrofits completed faster than the quoted timeframe
    • ✓ Installers place outdoor units to reduce noise and maximise efficiency
    • ✓ Team brought forward installs ahead of schedule for clients in need

    location_on 16 Wall Place, Kenepuru, Porirua

    map Map Is this your business?
  • 10

    Yeti Air Conditioning and Heat Pumps

    ↓ 1
    ★ 5.0 34 reviews +2 Top5 Score 148 -1
    5★ 34

    Yeti Air Conditioning takes on wall unit installs, ducted whole-house systems, and heat pump replacements, with Tim engineering practical fixes when standard approaches won't work, including custom steel frames for tight outdoor spaces and full attic ducting in low-clearance roofs. From first contact to completed job, clients report the entire process typically wraps within two weeks, with follow-up calls to check settings and performance after installation.

    Reviews most often describe: Custom installs where space or access is restricted

    • ✓ Follow-up calls made after install to check settings and performance
    • ✓ Custom fabrication on site when standard placement is not possible
    • ✓ Punctual across quote, install, and follow-up without prompting
    map Map Is this your business?

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About this ranking

How are the top heat pump installers in Wellington chosen? expand_more

We build this page from Google Maps results for heat pump installers in Wellington. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about once a month. This page was last checked on 18 August 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for heat pump installers in Wellington. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 34. Check where you rank or read how rankings work.