Best Heat Pump Installers in West Auckland
We assessed 15 heat pump installers in West Auckland and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 954 Google reviews between them. No business can pay for a place in these rankings. Last updated 3 October 2026. How we rank →
Before you hire
Heat pump specialists range from installers of single high-wall units to ducted systems, and most also service existing units. Connecting a heat pump to mains power is prescribed electrical work, so confirm your installer is listed on the Electrical Workers Registration Board register before booking. Refrigerant handling is covered by industry certification rather than a government licence, so ask what qualification the technician holds. Ask installers which brands they are authorised to install, what the manufacturer warranty covers, and what the running cost estimate is for your space.
Top 5 Heat Pump Installers in West Auckland
The top 5 heat pump installers in West Auckland are #1 HVAC Clean, #2 Comfort Solutions, #3 Auckland Heatpump Services, #4 Flocon, and #5 RNR Heat Pump & Ventilation, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.
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1
Hvac Clean
★ 4.9 477 reviews +7 Top5 Score 189 -25★ 454 4★ 8 3★ 2 2★ 1 1★ 12HVAC Clean focuses on deep cleaning heat pump units, tackling mould-heavy and long-neglected systems where the visible results are dramatic. Named technicians including Mrugesh, Tejas, Harry, and Umesh work across both indoor and outdoor units, with several customers booking annual return visits after seeing what was removed the first time.
location_on Level1/404 Great North Road, Henderson, Auckland
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2
Comfort Solutions
★ 4.9 174 reviews +3 Top5 Score 170 +15★ 167 4★ 2 3★ 1 1★ 4Comfort Solutions covers new heat pump installations, ducted system installs, and annual servicing across Auckland, including multi-unit jobs in new builds. Installers like Kain, Shanil, and Brad are noted for careful unit placement and leaving sites tidy, and the sales process includes patient, detailed consultations that have talked customers out of over-spending.
location_on 30 Paramount Drive, Henderson, Auckland
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3
Auckland Heatpump Services
★ 5.0 48 reviews +5 Top5 Score 156 +15★ 47 4★ 1Auckland Heatpump Services covers new installations, unit replacements, heat pump relocations, and routine servicing, with Matt handling everything from in-person installs to diagnosing faults over messenger before anyone needs to travel. He gives clear placement advice upfront, provides quick quotes, and has resolved straightforward problems at no charge rather than booking unnecessary call-outs.
location_on 50 Allington Road, Massey, Auckland
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4
Flocon Air Conditioning & Mechanical Contractors
★ 4.8 45 reviews +1 Top5 Score 149 +15★ 41 4★ 1 3★ 1 1★ 2Flocon coordinates new heat pump installs, including high wall units, ducted systems, and multi-unit jobs, with Carl handling in-person consultations and quoting on the same day, and named installers completing tidy, on-time work. Where an installation gets complicated mid-job, their team discusses alternative approaches with the homeowner before proceeding rather than making decisions unilaterally.
location_on 146 Central Park Drive, Henderson, Auckland
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5
RNR HEAT PUMP & VENTILATION LTD
↑ 1★ 5.0 32 reviews Top5 Score 148 +15★ 32RNR Heat Pump & Ventilation gets installations done on schedule even in difficult conditions, covering new heat pump installs, unit replacements, and fixing botched work left by previous contractors. Ben is noted for going beyond the core job, whether cleaning an existing filter during an install visit, diagnosing a gas leak left by another company, or recommending a solution that keeps costs down.
location_on 11 Corregidor Place, Avondale, Auckland
Other suburbs
Before you hire a heat pump installer in West Auckland
Drawn from 183 customer reviews collected for this page. The first answer is what it costs.
What does heat pump installation typically cost in New Zealand? expand_more
Supply and installation of a single split-system heat pump for a standard room costs between $2,000 and $4,500. Multi-head systems covering several rooms range from $5,000 to $12,000 or more.
Ducted whole-home systems sit at the higher end, often exceeding $12,000 depending on complexity. Always confirm the quote covers the indoor unit, outdoor unit, pipework, electrical connection, and a test run before you accept it.
How do I know if a heat pump installer is qualified and certified? expand_more
The statutory requirement to check first is electrical: connecting a heat pump to mains power is prescribed electrical work, so the person doing it must be registered with the Electrical Workers Registration Board (EWRB) and hold a current annual practising licence, both of which you can verify on the EWRB public register using the individual's registration number. On refrigerant handling, no government occupational licence exists for air conditioning technicians in New Zealand, so what you are looking for is an industry credential, with training and certification run through the Refrigerant Licence Trust Board.
Manufacturer accreditation is a separate matter worth asking about, because some brands require installers to complete brand-specific training, and installations done outside that authorisation can void the manufacturer warranty. If you are applying for a Warmer Kiwi Homes subsidy through the Energy Efficiency and Conservation Authority (EECA), your installer must also be accredited under that programme, which is a grant eligibility requirement rather than a general legal one.
How do I know if the heat pump I'm being sold is the right size for my room? expand_more
A legitimate installer will carry out a heat load calculation that accounts for your room's floor area, ceiling height, insulation, window size, and your location's climate zone before recommending a unit size. As a rough guide, budget around 100 to 125 watts of heating capacity per square metre, meaning a small bedroom needs roughly 3 kW while a large open-plan living area may need 5 to 7 kW or more. Several reviewers noted that installers who took time to discuss placement and sizing produced noticeably better results, while an undersized unit will run constantly without reaching target temperatures and an oversized one will short-cycle and control humidity poorly.
What are the warning signs of a heat pump installer you shouldn't hire? expand_more
- –An installer who cannot provide an Electrical Workers Registration Board registration number when asked is a clear sign to walk away, as electrical connection work legally requires registration.
- –Vague answers about what refrigerant handling qualification the technician holds suggest the person doing the work may lack recognised industry certification.
- –Watch for late arrivals with no apology, unreturned calls, and cancelled appointments with no explanation, patterns that appeared repeatedly in negative reviews and tend to continue after the job is done.
- –Damage caused during a service or install, combined with no follow-up and ignored messages, appeared in multiple reviews and is a strong indicator of poor accountability.
- –A quote that does not itemise what is included can lead to unexpected charges on the day, such as wall brackets or extra materials added without prior approval.
- –Visible dirt or mould left behind after a cleaning service, or a unit that stops working immediately after a technician visits, signals inadequate workmanship and a risk that you will need to pay someone else to fix the problem.
What should you ask before hiring a heat pump installer? expand_more
- –Ask for the EWRB registration number of the person doing the electrical connection work, then verify it on the Electrical Workers Registration Board public register before agreeing to anything.
- –Ask what refrigerant handling qualification the technician holds, as this is an industry credential rather than a government licence, and a credible installer will be able to name it.
- –Ask which brands the installer is authorised to install, because fitting a unit outside the manufacturer's approved installer network can void the warranty regardless of how good the workmanship is.
- –If you may be eligible for a Warmer Kiwi Homes subsidy, ask whether the installer is accredited through an Energy Efficiency and Conservation Authority (EECA) approved provider before proceeding.
- –Ask how they determine the right unit size, and expect an answer that references your room dimensions, insulation, ceiling height, and location rather than a quick guess.
- –Ask for a fully itemised quote that specifies the indoor unit, outdoor unit, all pipework, electrical connection, brackets, and a test run, so there are no surprise costs on installation day.
Also recommended heat pump installers in West Auckland
Ranked 6 to 10 on the same public review record.
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6
Air Conditioning Specialists
↓ 1★ 4.8 45 reviews +1 Top5 Score 147 -15★ 43 2★ 1 1★ 1Air Conditioning Specialists handles new heat pump installations, unit replacements, and fault diagnosis, with Adam walking customers through sizing options and pros and cons before any work is agreed. Installation jobs are noted for tidy workmanship, including careful routing of internal ducting, and customers returning for annual servicing cite clean, fast visits at competitive pricing.
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7
Airficient - Air Conditioning and Heat Pump Solutions
★ 5.0 38 reviews Top5 Score 1475★ 37 4★ 1Airficient installs high wall heat pumps, smart ducted systems, and underfloor ducted systems, and has repeatedly come in below competing quotes while recommending solutions that larger companies got wrong. Chris returns after hours when needed to walk homeowners through how a system works, and the install teams clean up each day on multi-day jobs before leaving.
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8
Heat and Cool Air Conditioning
★ 4.8 38 reviews +2 Top5 Score 145 +25★ 36 3★ 1 1★ 1Heat and Cool replaces old and faulty heat pumps, installs new Mitsubishi units, and handles multi-unit residential and commercial jobs with on-time crews who walk clients through placement options before starting work. On trickier installations, they find routing solutions that others said were impossible, and on replacement jobs they take care of incidental work like small paint touch-ups without treating it as outside scope.
location_on 20 Clark Street, New Lynn, Auckland
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9
Space Air Services
★ 5.0 25 reviews +1 Top5 Score 1425★ 25Space Air takes on complex heat pump installations, new unit replacements, ducted system installs, and heat pump relocations, including jobs in older villas and awkward loft spaces where routing and access create real challenges. When a job requires an electrician or other trades, Joel organises them directly, contacts clients the night before to confirm timing, and keeps people informed if anything shifts.
location_on 20 Stottholm Road, Titirangi, Auckland
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10
Airscape Air Conditioning & Refrigeration
★ 4.8 32 reviews Top5 Score 1415★ 30 4★ 1 1★ 1Airscape carries out new air conditioning installations, heat pump repairs, and routine servicing, with Manase and Jacob regularly named for on-site advice about unit placement and for working through tricky faults. Jo handles enquiries and quoting promptly, and the team consults customers before making positioning decisions rather than proceeding without input.
location_on 309 Muriwai Valley Road, Waimauku
About this ranking
What the 10 heat pump installers listed above hold, at the 3 October 2026 check.
We first assessed heat pump installers in West Auckland in March 2026 and have rechecked the ranking five times since. Three different businesses have held first place; HVAC Clean has held it since May 2026. Comfort Solutions has been in the top 5 at every check. Across the 14 locations we assess heat pump installers in, the 140 businesses listed have a median rating of 4.9, and one-star reviews are 2.1% of their total.
What has changed since March 2026? expand_more
- Oct 2026
Scoring method updated. RNR Heat Pump & Ventilation entered the top 5, up from #6. Air Conditioning Specialists left the top 5, down to #6. Airscape entered the list at #10.
- Aug 2026
Scoring method updated. Flocon entered the top 5, up from #6. Airficient left the top 5, down to #7.
- Jul 2026
- May 2026
New first place: HVAC Clean. HVAC Clean entered the top 5 at #1. Heat and Cool left the top 5, down to #6. Space Air returned to the list at #8. Flocon entered the list at #9.
- Apr 2026
Scoring method updated. New first place: Comfort Solutions. Airficient entered the top 5 at #3. Air Conditioning Specialists entered the top 5, up from #8. Heat and Cool entered the top 5, up from #10.
- Mar 2026
First check.
How are the top heat pump installers in West Auckland chosen? expand_more
We build this page from Google Maps results for heat pump installers in West Auckland. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for heat pump installers in West Auckland. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.