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Best Heat Pump Installers on the North Shore

We assessed 17 heat pump installers on the North Shore and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 1,076 Google reviews between them. No business can pay for a place in these rankings. Last updated 18 August 2026. How we rank →

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Before you hire

Connecting a heat pump to mains power is prescribed electrical work, so confirm your installer is listed on the Electrical Workers Registration Board register before booking. Refrigerant handling is covered by industry certification rather than a government licence, so ask what qualification the technician holds. Ask installers which brands they are authorised to install, what the manufacturer warranty covers, and what the running cost estimate is for your space.

Top 5 Heat Pump Installers on the North Shore

The top 5 heat pump installers on the North Shore are ASV United, Albany Heat Pumps, Trident Electrical & Air Conditioning, HRV North Shore, and Heating and Cooling Solutions, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.

  • 1

    ASV United

    ↑ 4
    ★ 4.9 113 reviews +8 Top5 Score 172 +13
    5★ 106 4★ 7

    ASV United covers heat pump servicing, filter cleaning, and outdoor unit checks, with technicians like Andrew and Daniel carrying out same-day fixes when a unit needs more than a routine visit. Clients who have booked year after year cite the same faces returning, clear explanations of what the heat pump needs next, and advice on whether a unit is worth repairing or due for replacement.

    Reviews most often describe: Ongoing heat pump servicing with a personal touch

    • ✓ Technicians explain heat pump condition and next steps clearly
    • ✓ Same-day repair arranged when servicing reveals a fault
    • ✓ Multiple clients have rebooked annually for ongoing servicing

    location_on 61 Constellation Drive, Rosedale, Auckland

    map Map Is this your business?
  • 2

    Albany Heat Pumps

    ↓ 1
    ★ 4.8 167 reviews +6 Top5 Score 168 +2
    5★ 154 4★ 7 3★ 1 1★ 5

    Albany Heat Pumps gets new heat pump installations done quickly, with multiple reviewers moving from first enquiry to completed install within days to a few weeks. Installers like Nick, Simon, and Taiko are named specifically for arriving on time, explaining how to use the system, and leaving the home clean.

    Reviews most often describe: Fast-turnaround installs handled with care for your home

    • ✓ Onsite quote arranged within days of first enquiry
    • ✓ Installers explain system use before leaving the job
    • ✓ Competitive published pricing that beat other written quotes

    location_on C15/8 Henry Rose Place, Albany, Auckland

    map Map Is this your business?
  • 3

    Trident Electrical & Air Conditioning

    ↓ 1
    ★ 4.9 162 reviews +1 Top5 Score 167 +1
    5★ 157 4★ 2 1★ 3

    Trident Electrical & Air Conditioning installed three heat pumps for one client and completed air conditioning wiring and system work for others, with reviewers noting the finish was to a high standard and the site was left clean. Their technicians take time before a job to think through the installation, including preparing detailed obligation-free quotes, and will drop in between jobs to assess a problem and brief the client clearly on next steps.

    Reviews most often describe: Multi-unit heat pump installs needing tidy, thorough work

    • ✓ Installers clean up thoroughly and leave no visible trace of work
    • ✓ Technicians explain problems clearly before and after completing work
    • ✓ Prompt response to air conditioning faults, sometimes same day

    location_on 145B Target Road, Wairau Valley, Auckland

    map Map Is this your business?
  • 4

    HRV North Shore

    ↓ 1
    ★ 4.7 243 reviews Top5 Score 166
    5★ 214 4★ 17 3★ 2 1★ 10

    HRV North Shore installs ducted heat pump systems and whole-home ventilation setups, with reviewers noting houses that previously had condensation and mould problems becoming noticeably drier within days of the system going in. Where follow-up issues arise, staff like Dylan have come out in person to investigate, spending as much time as needed to find the root cause rather than closing the job prematurely.

    Reviews most often describe: Ventilation and ducted heat pump installs for damp homes

    • ✓ Installers in and out within two hours on installation day
    • ✓ Staff come out personally to investigate unresolved post-install issues
    • ✓ Filter and airflow faults acknowledged and resolved without dispute

    location_on 22 Tarndale Grove, Rosedale, Auckland

    map Map Is this your business?
  • 5

    Heating and Cooling Solutions Services Ltd

    ↓ 1
    ★ 4.9 92 reviews +5 Top5 Score 161 +1
    5★ 89 4★ 1 1★ 2

    Heating and Cooling Solutions turns around urgent heat pump callouts quickly, covering installations, drain fixes, leak repairs, and servicing of ducted air conditioning systems. Marco, the technician named across many jobs, identifies the root cause of recurring faults rather than applying short-term patches, and walks clients through exactly what was done and why before leaving the site.

    Reviews most often describe: Urgent heat pump fixes needing same-day or weekend response

    • ✓ Arrived same day or on weekends for urgent heat pump faults
    • ✓ Explained heat pump functions and efficiency tips during each visit
    • ✓ Quote to installation completed within a week for new units

    location_on 41 Johns Creek Crescent, Silverdale

    map Map Is this your business?

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Before you hire a heat pump installer on the North Shore

Drawn from 183 customer reviews collected for this page. The first answer is what it costs.

What does heat pump installation typically cost in New Zealand? expand_more

A single split-system heat pump, supply and installation combined, runs between $2,000 and $4,500 for a standard room. Multi-head or multi-room systems start around $5,000 and can reach $12,000 or more depending on the number of indoor units. Ducted systems for whole-home heating sit at the higher end, often exceeding $12,000 once installation complexity is factored in. Get at least three quotes, and confirm each one covers the indoor unit, outdoor unit, pipework, electrical connection, and a test run.

Full heat pump installation cost guide, with sources

How do I know if a heat pump installer is qualified and certified? expand_more

The clearest legal requirement is electrical: connecting a heat pump to mains power is prescribed electrical work under the Electricity Act 1992, so anyone doing that work for payment must be registered with the Electrical Workers Registration Board (EWRB) and hold a current annual practising licence, both verifiable on the EWRB public register. Ask for the installer's registration number and check it yourself before work begins. On refrigerant handling, there is no government occupational licence for refrigeration and air conditioning technicians in New Zealand, so ask instead what industry certification the technician holds, with training and certification run through the industry-backed Refrigerant Licence Trust Board. Also ask which brands the installer is manufacturer-accredited to fit, because installing outside that accreditation can void the product warranty, and if you are applying for a Warmer Kiwi Homes subsidy through the Energy Efficiency and Conservation Authority (EECA), confirm the installer is accredited under that programme specifically.

How do I know if the heat pump I'm being sold is the right size for my room? expand_more

A legitimate installer will carry out a heat load calculation before recommending a unit, accounting for your room's square metres, ceiling height, insulation, window area, and your location in New Zealand. As a rough guide, allow 100 to 125 watts of heating capacity per square metre, meaning a small bedroom of around 20 to 30 square metres suits a 3 kW unit, while an open-plan living area of 50 to 70 square metres needs 5 to 7 kW or more. One review in this set flagged exactly what happens when sizing goes wrong: the wrong unit was installed for a large studio, leaving the space unable to hold temperature, so if an installer skips the site assessment and quotes from floor area alone, treat that as a red flag.

What are the warning signs of a heat pump installer you shouldn't hire? expand_more
  • –An installer who cannot provide an Electrical Workers Registration Board registration number or a current practising licence number on request.
  • –Vague or dismissive answers about what refrigerant handling qualification the technician holds, given that industry certification is the expected standard.
  • –No site visit before quoting: reviews show that skipping a proper assessment leads to wrong unit sizes and installations that cannot hold temperature.
  • –Poor communication after the job is done, including unreturned calls, weeks-long delays for follow-up, and ignored requests for warranty or repair support.
  • –Damage to property during installation, such as trampled gardens or screws left scattered, with no acknowledgement or apology from the crew.
  • –A technician who charges a call-out fee but performs only a surface check without opening the unit or inspecting internal components when a fault diagnosis was the reason for the visit.
What should you ask before hiring a heat pump installer? expand_more
  • –What is your Electrical Workers Registration Board registration number and current practising licence number, and can I verify them on the EWRB public register?
  • –What refrigerant handling qualification does the technician hold, and through which certifying body?
  • –Which brands are you manufacturer-accredited to install, and how does that affect the product warranty if you fit a unit outside that accreditation?
  • –Are you accredited under the Energy Efficiency and Conservation Authority (EECA) Warmer Kiwi Homes programme, if a subsidy is relevant to my situation?
  • –How will you determine the right unit size, and will you carry out a heat load calculation based on my room dimensions, insulation, and ceiling height?
  • –What does this quote include, specifically whether pipework, electrical connection, installation hardware, and a commissioned test run are all covered, and what might be charged as an extra?

Heat Pump Installers ranked 6 to 10 on the North Shore

They scored below the top 5 on the same public review record.

  • 6

    Kiwi Heat Pumps

    ★ 4.8 108 reviews -1 Top5 Score 157
    5★ 97 4★ 5 3★ 1 1★ 5

    Kiwi Heat Pumps completes single-unit heat pump installations with a focus on punctuality and a clean finish, with Jason named across multiple jobs for arriving exactly on time and leaving no mess behind. Fitting units in awkward spots and squeezing in short-notice bookings are both part of how they operate, and quotes through to installation are described as competitive and well-communicated.

    Reviews most often describe: Straightforward installs done fast, clean, and on time

    • ✓ Installer arrives at the exact agreed time, every time
    • ✓ Site left spotless immediately after installation is finished
    • ✓ Clear communication maintained from quoting through to completed install

    location_on 7 Foundry Road, Silverdale

    map Map Is this your business?
  • 7

    Air Mc Ltd

    ★ 4.6 77 reviews Top5 Score 151 +2
    5★ 67 4★ 3 3★ 1 2★ 1 1★ 5

    Air Mc takes on ducted heat pump installations, split system relocations, and fault diagnosis, with technicians arriving punctually and walking clients through photos of the problem before starting work. Authorised Panasonic service centre status means they can handle warranty-adjacent repairs on existing systems, and installers have been noted for leaving sites cleaner than they found them.

    Reviews most often describe: Ducted and split system installs needing precise workmanship

    • ✓ Technicians arrive on time and explain faults using photos
    • ✓ Takes on complex ducted installs in older or difficult homes
    • ✓ Moves and relocates existing split systems within a few days

    location_on Unit P/1 Henry Rose Place, Albany, Auckland

    map Map Is this your business?
  • 8

    North Shore Heat Pumps

    ↑ 2
    ★ 5.0 36 reviews +3 Top5 Score 150 +5
    5★ 35 4★ 1

    North Shore Heat Pumps takes on installations other companies have turned down, fitting units in tight and awkward locations across properties from Titirangi to rural areas north of Auckland. Tim typically visits the same day you make contact, submits a quote within half an hour complete with photos showing how the unit will look, and schedules installation shortly after.

    Reviews most often describe: Installs in tricky spots other companies declined

    • ✓ Quote submitted within 30 minutes of the initial site visit
    • ✓ Installers explain system features and usage before leaving the job
    • ✓ Site left clean with all rubbish removed after every install

    location_on 112 Sunnybrae Road, Hillcrest, Auckland

    map Map Is this your business?
  • 9

    AC&HP – Air Conditioning & Heat Pumps

    ★ 5.0 33 reviews Top5 Score 149 +2
    5★ 33

    AC&HP coordinates full ducted system installs, split systems, and multi-zone setups, including challenging configurations with difficult roof access and multi-storey layouts, typically completing in a single day. Boris and the team walk clients through unit selection and placement before work begins, and follow up on any queries after the job is done.

    Reviews most often describe: Complex ducted installs completed fast, to budget

    • ✓ Complex ducted installs completed in a single day on site
    • ✓ Boris follows up after installation to answer queries promptly
    • ✓ Competitive pricing confirmed against multiple quotes by several clients

    location_on Infidel Place, Torbay, Auckland

    map Map Is this your business?
  • 10

    Heat Pump Cleaning Specialists - Air conditioning servicing

    ↓ 2
    ★ 4.8 45 reviews +2 Top5 Score 149
    5★ 43 2★ 1 1★ 1

    Heat Pump Cleaning Specialists cleans heat pump units inside and out, clearing the filters, removing odours, and restoring airflow, with clients noting they could feel the difference in the house immediately after the visit. Neil and Evan confirm appointments beforehand, arrive on time, and send annual reminders so repeat clients never have to chase a booking themselves.

    Reviews most often describe: Regular heat pump cleaning to restore performance and air quality

    • ✓ Technicians protect surrounding furniture before starting the clean
    • ✓ Annual reminders sent so clients stay on a regular service schedule
    • ✓ Notifies clients proactively when running slightly behind schedule

    location_on 47 Bond Crescent, Forrest Hill, Auckland

    map Map Is this your business?

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About this ranking

How are the top heat pump installers on the North Shore chosen? expand_more

We build this page from Google Maps results for heat pump installers on the North Shore. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.

How often are rankings updated? expand_more

Every category and city is recrawled on a rolling cycle, about once a month. This page was last checked on 18 August 2026.

Can a business pay to appear in this list? expand_more

No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.

Why isn't my business listed? expand_more

We build this page from Google Maps results for heat pump installers on the North Shore. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 33. Check where you rank or read how rankings work.