Best Heat Pump Installers on the North Shore
We assessed 46 heat pump installers on the North Shore and ranked the top 5 on public rating quality, review volume and how recent the reviews are. The businesses listed below hold 1,584 Google reviews between them. No business can pay for a place in these rankings. Last updated 3 October 2026. How we rank →
Before you hire
Heat pump specialists range from installers of single high-wall units to ducted systems, and most also service existing units. Connecting a heat pump to mains power is prescribed electrical work, so confirm your installer is listed on the Electrical Workers Registration Board register before booking. Refrigerant handling is covered by industry certification rather than a government licence, so ask what qualification the technician holds. Ask installers which brands they are authorised to install, what the manufacturer warranty covers, and what the running cost estimate is for your space.
Top 5 Heat Pump Installers on the North Shore
The top 5 heat pump installers on the North Shore are #1 AJ Electrical, #2 Blueline Plumbing, #3 Albany Heat Pumps, #4 ASV United, and #5 Trident Electrical & Air Conditioning, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.
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1
AJ Electrical Services
★ 4.9 382 reviews Top5 Score 1755★ 362 4★ 16 3★ 2 1★ 2AJ Electrical fields same-day callouts for power outages, oven installations, fault-finding, and light fittings, with Andre and technicians like Cam, Ollie, Lucas, and Quintin regularly cited for arriving when promised. Jobs involving other tradies, such as bathroom renovations where electrical work needs to slot around tiling or plumbing, are something they coordinate without fuss and at pricing clients describe as fair.
location_on 33 Wainui Road, Silverdale
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2
Blueline Plumbing And Gasfitting Limited
★ 4.9 289 reviews Top5 Score 1725★ 276 4★ 12 1★ 1Blueline Plumbing covers hot water heat pump installation along with solar hot water servicing, gas work, and general plumbing repairs, making them a practical choice when a heat pump job sits alongside other household plumbing needs. Arnand and Ben are named directly for keeping communication clear from first contact through to completion, and the team is noted for picking up same-day and short-notice jobs without dropping the ball on existing bookings.
location_on Glenfield, Unit 5, 7/9 Marken Place, Wairau Valley, Auckland
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3
Albany Heat Pumps
↓ 1★ 4.8 174 reviews +7 Top5 Score 170 +25★ 161 4★ 7 3★ 1 1★ 5Albany Heat Pumps gets new heat pump installations done quickly, with multiple reviewers moving from first enquiry to completed install within days to a few weeks. Installers like Nick, Simon, and Taiko are named specifically for arriving on time, explaining how to use the system, and leaving the home clean.
location_on C15/8 Henry Rose Place, Albany, Auckland
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4
ASV United
↓ 3★ 4.9 118 reviews +5 Top5 Score 1705★ 110 4★ 8ASV United covers heat pump servicing, filter cleaning, and outdoor unit checks, with technicians like Andrew and Daniel carrying out same-day fixes when a unit needs more than a routine visit. Clients who have booked year after year cite the same faces returning, clear explanations of what the heat pump needs next, and advice on whether a unit is worth repairing or due for replacement.
location_on 61 Constellation Drive, Rosedale, Auckland
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5
Trident Electrical & Air Conditioning
↓ 2★ 4.9 161 reviews -1 Top5 Score 166 -15★ 156 4★ 2 1★ 3Trident Electrical & Air Conditioning installed three heat pumps for one client and completed air conditioning wiring and system work for others, with reviewers noting the finish was to a high standard and the site was left clean. Their technicians take time before a job to think through the installation, including preparing detailed obligation-free quotes, and will drop in between jobs to assess a problem and brief the client clearly on next steps.
location_on 145B Target Road, Wairau Valley, Auckland
Other suburbs
Before you hire a heat pump installer on the North Shore
Drawn from 183 customer reviews collected for this page. The first answer is what it costs.
What does heat pump installation typically cost in New Zealand? expand_more
A single split-system heat pump, supply and installation combined, runs between $2,000 and $4,500 for a standard room. Multi-head or multi-room systems start around $5,000 and can reach $12,000 or more depending on the number of indoor units.
Ducted systems for whole-home heating sit at the higher end, often exceeding $12,000 once installation complexity is factored in. Get at least three quotes, and confirm each one covers the indoor unit, outdoor unit, pipework, electrical connection, and a test run.
How do I know if a heat pump installer is qualified and certified? expand_more
The clearest legal requirement is electrical: connecting a heat pump to mains power is prescribed electrical work under the Electricity Act 1992, so anyone doing that work for payment must be registered with the Electrical Workers Registration Board (EWRB) and hold a current annual practising licence, both verifiable on the EWRB public register. Ask for the installer's registration number and check it yourself before work begins.
On refrigerant handling, there is no government occupational licence for refrigeration and air conditioning technicians in New Zealand, so ask instead what industry certification the technician holds, with training and certification run through the industry-backed Refrigerant Licence Trust Board. Also ask which brands the installer is manufacturer-accredited to fit, because installing outside that accreditation can void the product warranty, and if you are applying for a Warmer Kiwi Homes subsidy through the Energy Efficiency and Conservation Authority (EECA), confirm the installer is accredited under that programme specifically.
How do I know if the heat pump I'm being sold is the right size for my room? expand_more
A legitimate installer will carry out a heat load calculation before recommending a unit, accounting for your room's square metres, ceiling height, insulation, window area, and your location in New Zealand. As a rough guide, allow 100 to 125 watts of heating capacity per square metre, meaning a small bedroom of around 20 to 30 square metres suits a 3 kW unit, while an open-plan living area of 50 to 70 square metres needs 5 to 7 kW or more. One review in this set flagged exactly what happens when sizing goes wrong: the wrong unit was installed for a large studio, leaving the space unable to hold temperature, so if an installer skips the site assessment and quotes from floor area alone, treat that as a red flag.
What are the warning signs of a heat pump installer you shouldn't hire? expand_more
- –An installer who cannot provide an Electrical Workers Registration Board registration number or a current practising licence number on request.
- –Vague or dismissive answers about what refrigerant handling qualification the technician holds, given that industry certification is the expected standard.
- –No site visit before quoting: reviews show that skipping a proper assessment leads to wrong unit sizes and installations that cannot hold temperature.
- –Poor communication after the job is done, including unreturned calls, weeks-long delays for follow-up, and ignored requests for warranty or repair support.
- –Damage to property during installation, such as trampled gardens or screws left scattered, with no acknowledgement or apology from the crew.
- –A technician who charges a call-out fee but performs only a surface check without opening the unit or inspecting internal components when a fault diagnosis was the reason for the visit.
What should you ask before hiring a heat pump installer? expand_more
- –What is your Electrical Workers Registration Board registration number and current practising licence number, and can I verify them on the EWRB public register?
- –What refrigerant handling qualification does the technician hold, and through which certifying body?
- –Which brands are you manufacturer-accredited to install, and how does that affect the product warranty if you fit a unit outside that accreditation?
- –Are you accredited under the Energy Efficiency and Conservation Authority (EECA) Warmer Kiwi Homes programme, if a subsidy is relevant to my situation?
- –How will you determine the right unit size, and will you carry out a heat load calculation based on my room dimensions, insulation, and ceiling height?
- –What does this quote include, specifically whether pipework, electrical connection, installation hardware, and a commissioned test run are all covered, and what might be charged as an extra?
Also recommended heat pump installers on the North Shore
Ranked 6 to 10 on the same public review record.
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6
Exotic Electrical NZ Ltd.
★ 5.0 129 reviews Top5 Score 1635★ 127 4★ 1 2★ 1Exotic Electrical suits households wanting heat pump installation, servicing, and general electrical work handled by the same team in a single relationship. Avi and his crew are cited for after-hours callouts, charging exactly what was quoted, and returning weeks later to sort follow-up issues at no extra fuss.
location_on 27 Seon Place, Birkdale, Auckland
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7
Heating and Cooling Solutions Services Ltd
↓ 2★ 4.9 93 reviews +1 Top5 Score 1615★ 90 4★ 1 1★ 2Heating and Cooling Solutions turns around urgent heat pump callouts quickly, covering installations, drain fixes, leak repairs, and servicing of ducted air conditioning systems. Marco, the technician named across many jobs, identifies the root cause of recurring faults rather than applying short-term patches, and walks clients through exactly what was done and why before leaving the site.
location_on 41 Johns Creek Crescent, Silverdale
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8
Kiwi Heat Pumps
↓ 2★ 4.8 109 reviews +1 Top5 Score 1575★ 98 4★ 5 3★ 1 1★ 5Kiwi Heat Pumps completes single-unit heat pump installations with a focus on punctuality and a clean finish, with Jason named across multiple jobs for arriving exactly on time and leaving no mess behind. Fitting units in awkward spots and squeezing in short-notice bookings are both part of how they operate, and quotes through to installation are described as competitive and well-communicated.
location_on 7 Foundry Road, Silverdale
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9
Ben Lord Electrical
★ 5.0 70 reviews Top5 Score 1555★ 69 4★ 1Ben Lord Electrical draws repeat clients across general electrical work, switchboard upgrades, outdoor lighting installs, and cooktop conversions, with Ben personally named across years of ongoing relationships. When jobs come up at short notice or under a tight deadline, the team has a track record of prioritising the booking and arriving the next day to assess and plan.
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10
North City Electrical Ltd
★ 5.0 59 reviews Top5 Score 1535★ 59North City Electrical coordinates ducted heat pump systems, multi-zone AirTouch setups, and multi-unit residential installs, including managing other trades where needed to complete the job. Lory and the crew paint grilles to match ceilings, confirm placement before cutting, and walk clients through phone app setup before leaving, while Evie in the office handles quotes, questions, and scheduling with fast turnaround.
location_on 12/90a Hobsonville Road, Hobsonville, Auckland
About this ranking
What the 10 heat pump installers listed above hold, at the 3 October 2026 check.
We first assessed heat pump installers on the North Shore in March 2026 and have rechecked the ranking five times since. Five different businesses have held first place; AJ Electrical has held it since October 2026. Albany Heat Pumps and Trident Electrical & Air Conditioning have been in the top 5 at every check. Across the 14 locations we assess heat pump installers in, the 140 businesses listed have a median rating of 4.9, and one-star reviews are 2.1% of their total.
What has changed since March 2026? expand_more
- Oct 2026
Scoring method updated. New first place: AJ Electrical. AJ Electrical entered the top 5 at #1. Blueline Plumbing entered the top 5 at #2. Heating and Cooling Solutions left the top 5, down to #7. Exotic Electrical, Ben Lord Electrical and North City Electrical entered the list.
- Aug 2026
Scoring method updated. New first place: ASV United.
- Jul 2026
Scoring method updated. New first place: Albany Heat Pumps. Heating and Cooling Solutions returned to the top 5 at #4. Kiwi Heat Pumps returned to the list at #6.
- May 2026
ASV United entered the top 5 at #4.
- Apr 2026
Scoring method updated. Kiwi Heat Pumps entered the top 5 at #5.
- Mar 2026
First check.
How are the top heat pump installers on the North Shore chosen? expand_more
We build this page from Google Maps results for heat pump installers on the North Shore. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out, and a business whose main Google category is a different trade is held back until a person has checked what it does. A business whose website no longer resolves and that has had no Google review for six months is treated as dormant and left off the page until either changes. Every category and city is rechecked on a rolling cycle, about every two to three months. A location with a subscribing business is rechecked every month, and the whole page updates with it. See how we rank for the full method.
What does a business subscription offer? expand_more
No business can pay for a place in these rankings. Claiming and verifying a listing is free. It adds a phone number to the card and a small trust bonus (+3 points) to its score, for confirming a real operator stands behind the listing. The owner also gets a dashboard showing how their score is made up. A paid subscription provides an enhanced card with more ways to reach the business, including a website link and a detailed profile page. It also refreshes this page monthly and adds ranking history and competitor analysis to the owner's dashboard. The subscription adds nothing to the score. Claim your listing or see what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for heat pump installers on the North Shore. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. Sometimes we miss a business that should be here. Check where you rank first. If you are not there and think you should be, get in touch.