Best Heat Pump Installers in Christchurch
We assessed 18 heat pump installers in Christchurch and ranked the top 5 on their public review record: rating quality, review volume and how recent the reviews are. The 10 listed below hold 1,851 Google reviews between them. No business can pay for a place in these rankings. Last updated 18 August 2026. How we rank →
Before you hire
Connecting a heat pump to mains power is prescribed electrical work, so confirm your installer is listed on the Electrical Workers Registration Board register before booking. Refrigerant handling is covered by industry certification rather than a government licence, so ask what qualification the technician holds. Ask installers which brands they are authorised to install, what the manufacturer warranty covers, and what the running cost estimate is for your space.
Top 5 Heat Pump Installers in Christchurch
The top 5 heat pump installers in Christchurch are Heat Force, Enviro Master, Alexar Heat Pumps, Beattie Air, and All About Heat, ranked by Top5 score. Scroll for our take on each, plus what to ask before you hire.
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1
Heat Force Ltd
★ 4.9 638 reviews +11 Top5 Score 194 -15★ 609 4★ 25 3★ 2 1★ 2Heat Force installs heat pumps in new builds, multi-head home systems, and commercial settings like preschools, often completing the job within a single day. Quotes come through promptly on the day you reach out, and their pricing has come in under competing quotes for comparable work.
Reviews most often describe: New builds, multi-unit installs, and coastal environments
- ✓ Quoted and installed on the same day across multiple jobs
- ✓ Prices came in under competing quotes on comparable installs
- ✓ Ongoing support available years after the original installation
location_on 27E Tanya Street, Bromley, Christchurch
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2
Enviro Master Ltd
★ 5.0 339 reviews +10 Top5 Score 1845★ 327 4★ 10 3★ 1 1★ 1Enviro Master coordinates the full installation process, including new unit selection, removal of old systems, and government grant paperwork under schemes like Kiwi Warmer Homes. Consultant Leasa is named repeatedly for sizing heat pumps to the specific space rather than defaulting to a standard recommendation, and installers like Rob, Jacob, and Josh are noted for leaving sites clean and walking clients through how to use their new unit.
Reviews most often describe: Tricky installs and government-scheme jobs other companies declined
- ✓ Installs completed fully within a single day across multiple reviews
- ✓ Navigates government grant schemes on the customer's behalf
- ✓ Finds workable solutions when other installers have turned the job down
location_on 41A Shakespeare Road, Waltham, Christchurch
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3
Alexar Heat Pumps & Electrical Limited
★ 5.0 174 reviews +11 Top5 Score 176 +15★ 173 1★ 1Alexar Heat Pumps covers new installations, heat pump replacements, repairs, and servicing, including difficult-access jobs and commercial-grade units. The same people who scope and price your job, typically Nick and Jason, carry out the installation, which means what you're quoted is what gets done, with no handoff surprises along the way.
Reviews most often describe: Residential installs where clear communication matters most
- ✓ Installer who quoted the job also completes the physical install
- ✓ Guides clients through wifi setup and app use after installation
- ✓ Responded and visited next day when urgent heating failures were flagged
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4
Beattie Air Conditioning Ltd - Christchurch
↑ 1★ 4.8 192 reviews +4 Top5 Score 174 +95★ 174 4★ 7 3★ 1 2★ 4 1★ 6Beattie Air gets neglected heat pumps back into shape, handling deep cleaning of indoor and outdoor units, filter maintenance, remote setup, and full replacements. Technician Rav is named across multiple visits for taking the time to show clients how to maintain their own filters between services, and for calling ahead when running late.
Reviews most often describe: Heat pump servicing and cleaning done thoroughly on-site
- ✓ Technician Rav phones ahead when running late to appointments
- ✓ Clients shown how to clean and remove filters themselves
- ✓ Long-neglected units cleaned thoroughly inside and out in one visit
location_on 55 Hickory Place, Islington, Christchurch
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5
All About Heat
↑ 1★ 5.0 108 reviews +3 Top5 Score 165 +35★ 105 4★ 3All About Heat turns around heat pump replacements and new installations fast, often assessing your situation the same day you call and completing the install within a week. Wayne follows up after the job to confirm everything is working, and multiple clients have noted he cleaned up thoroughly, used drop sheets indoors, and left no mess behind.
Reviews most often describe: Same-week installs and same-day urgent callouts
- ✓ Came out same day to assess broken or failing heat pumps
- ✓ Completed installs within a week of the initial quote
- ✓ Cleaned up and used drop sheets during indoor installation work
location_on Unit 5B/1091 Ferry Road, Ferrymead, Christchurch
Before you hire a heat pump installer in Christchurch
Drawn from 180 customer reviews collected for this page. The first answer is what it costs.
What does heat pump installation typically cost in New Zealand? expand_more
A standard single split-system heat pump, covering supply and installation, runs between $2,000 and $4,500 for a single room or living area. Multi-head systems with two or more indoor units range from $5,000 to $12,000 or more depending on complexity. Ducted systems for whole-home heating sit at the higher end of that range and often beyond it. Review evidence from Christchurch installers confirms that pricing across competing quotes tends to be fairly close, so getting three quotes is worthwhile to sense-check both price and what is included. Several factors push costs up: long pipe runs, high or awkward wall positions, the need for electrical upgrades, and premium brands. Make sure any quote you accept explicitly includes the indoor unit, outdoor unit, all pipework, electrical connection, and a test run, because some installers quote the unit separately from the labour. If you are a Community Services Card holder or low-income homeowner, the Warmer Kiwi Homes programme run by EECA (Energy Efficiency and Conservation Authority) can subsidise up to 80% of costs, which dramatically changes the calculation. One Christchurch reviewer noted their installation came to zero out of pocket after accessing that grant through their installer.
How do I know if a heat pump installer is qualified and certified? expand_more
The clearest legal requirement to check is electrical registration: connecting a heat pump to mains power is prescribed electrical work under New Zealand law, so the person doing it must be registered with the Electrical Workers Registration Board (EWRB) and hold a current annual practising licence. You can verify both on the EWRB public register using the installer's registration number, which any legitimate operator should give you without hesitation. On refrigerant handling, there is no government occupational licence for refrigeration and air conditioning technicians in New Zealand: MBIE proposed one in 2019 but it remains on hold, so what you are looking for is an industry certification, with training and certification run through the Refrigerant Licence Trust Board. Ask which brands the installer is manufacturer-accredited to fit, because installing outside that accreditation can void the product warranty regardless of how good the workmanship is. If you are applying for a Warmer Kiwi Homes grant through EECA, confirm the installer is accredited under that programme, as it is a separate programme-specific requirement that affects your grant eligibility.
How do I know if the heat pump I'm being sold is the right size for my room? expand_more
A legitimate installer should carry out a heat load calculation before recommending a unit, factoring in your room's square meterage, ceiling height, insulation, window area, and Christchurch's South Island climate rather than guessing from room size alone. As a rough cross-check, sizing runs around 100 to 125 watts of capacity per square metre, meaning a small bedroom needs roughly 2 to 3 kW and a mid-sized open-plan living area needs 5 to 7 kW, but those figures shift significantly with poor insulation or large windows. Undersizing means the unit runs flat out and still falls short on cold nights, while oversizing causes short cycling and poor humidity control, so both directions cost you money.
What are the warning signs of a heat pump installer you shouldn't hire? expand_more
- –An installer who cannot or will not provide their Electrical Workers Registration Board registration number should not be doing the electrical connection work on your heat pump.
- –Vague answers about what refrigerant handling qualification their technician holds is a red flag: a professional should be able to name the industry certification clearly.
- –Poor or no communication after booking is a documented problem in these reviews: one reviewer booked an urgent job, received no contact for days, and had to chase repeatedly before getting a response.
- –An installer who fails to show up for agreed appointments without contacting you in advance is signalling how they will handle any post-installation problem.
- –Watch out for quotes that do not clearly itemise what is included: a quote that separates the unit cost from labour and pipework can hide significant additional charges.
- –No explanation of pipe routing or the aesthetic impact of outdoor unit placement before the job starts suggests the installer is not thinking through the details of your specific home.
What should you ask before hiring a heat pump installer? expand_more
- –Ask for the installer's Electrical Workers Registration Board registration number and check it on the EWRB public register before signing anything.
- –Ask what refrigerant handling qualification the technician holds, since this is an industry certification rather than a government licence and a competent installer will know exactly what credential to name.
- –Ask which brands they are manufacturer-accredited to install, because fitting a unit outside that accreditation can void your product warranty.
- –If you are seeking a Warmer Kiwi Homes subsidy through EECA, ask whether the installer is accredited under that programme, as not all installers qualify.
- –Ask how they determine the right unit size: a credible answer will reference a heat load calculation based on your room's dimensions, insulation, ceiling height, and orientation rather than a rule-of-thumb guess.
- –Ask for a fully itemised quote confirming it covers the indoor unit, outdoor unit, all pipework, electrical connection, and a test run, and ask separately what workmanship warranty they provide on the installation itself.
Heat Pump Installers ranked 6 to 10 in Christchurch
They scored below the top 5 on the same public review record.
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6
The Heat Pump People
↑ 4★ 4.7 131 reviews +5 Top5 Score 163 +55★ 121 4★ 2 2★ 1 1★ 7The Heat Pump People takes on new installations, multi-head and ducted system installs, unit replacements, and urgent fault diagnoses, including tricky two-storey retrofits where trunking routing and aesthetics matter. Quoted jobs have come in cheaper than competing offers and been booked within a week, while urgent callouts have been slotted in the same day.
Reviews most often describe: Retrofit and complex installs where speed and tidiness count
- ✓ Installations completed within a week of receiving the quote
- ✓ Trunking and cabling kept tidy and concealed during retrofit installs
- ✓ Urgent same-day callouts slotted in around an existing schedule
location_on 53A Montreal Street, Sydenham, Christchurch
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7
Gavin Lowe Energy
★ 4.7 115 reviews +3 Top5 Score 1605★ 101 4★ 6 3★ 2 2★ 3 1★ 3Gavin Lowe Energy covers new heat pump installations, unit replacements, servicing, and repairs, with office staff like Melanie, Beth, and Catherine named alongside field technicians like Lachlan, Ryan, and Isaac for keeping the process smooth from first enquiry through to completion. Updated quotes arrive within hours when jobs are delayed, and installers routinely walk clients through operating their new unit and clean up, including vacuuming, before they leave.
Reviews most often describe: Full-service installs with strong office-to-site coordination
- ✓ Updated quotes sent within hours when jobs are put on hold
- ✓ Installers clean up and vacuum the site before leaving
- ✓ Technicians walk clients through operation and filter care on the day
location_on 48 Battersea Street, Sydenham, Christchurch
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8
Crossheat Heat Pumps & Electrical Christchurch
↑ 1★ 4.9 55 reviews +9 Top5 Score 160 +25★ 54 1★ 1Crossheat completes heat pump installations on time, with multiple clients noting the team arrived punctually, worked cleanly, and left sites spotless after the job. Paulo and the installation crew communicate clearly from first contact through to completion, so there are no handoff gaps between booking and the day they show up.
Reviews most often describe: Straightforward installs where punctuality and tidiness matter
- ✓ Site left clean and tidy after every installation visit
- ✓ Arrives on time and completes work within the agreed schedule
- ✓ Booking team and technicians both noted for clear communication
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9
Alpha Heat Pumps Christchurch Chch
↓ 1★ 4.9 58 reviews +3 Top5 Score 158 -15★ 57 1★ 1Alpha Heat Pumps tackles new installations, ducted system retrofits into heritage villas and 1930s homes, multi-head setups, and servicing across multiple units in a single visit. Carl and the install team walk clients through how each operating mode works before leaving, and jobs in older properties have been completed ahead of schedule with no mess left behind.
Reviews most often describe: Ducted and multi-unit installs in older homes
- ✓ Ducted retrofits completed neatly in pre-1930s villa homes
- ✓ Technicians walk clients through every operating mode after install
- ✓ Daikin units installed at prices below competing quotes received
location_on 123 Victoria Street, Christchurch Central City, Christchurch
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10
FAS Energy - Christchurch
★ 4.6 41 reviews Top5 Score 1515★ 37 1★ 4FAS Energy installs ducted central systems, heat transfer units, and standard heat pump replacements, including complex setups integrating ventilation like Lossnay alongside the main system. On ducted jobs, they return to balance airflow across rooms until every zone reaches an even temperature, and installers walk clients through touchpad controls, operating modes, and filter maintenance before leaving.
Reviews most often describe: Ducted and central heating installs needing system balancing
- ✓ Installers explain system controls and filter care before leaving
- ✓ Returns after ducted installs to balance airflow across rooms
- ✓ Consultant visits to help clients choose the right system first
location_on 2/2 Distribution Lane, Sockburn, Christchurch
Related Christchurch rankings
About this ranking
How are the top heat pump installers in Christchurch chosen? expand_more
We build this page from Google Maps results for heat pump installers in Christchurch. Each one is scored on its public rating and review record. Businesses outside the area, or whose reviews describe a different line of work, are left out. See how we rank for the full method.
How often are rankings updated? expand_more
Every category and city is recrawled on a rolling cycle, about once a month. This page was last checked on 18 August 2026.
Can a business pay to appear in this list? expand_more
No. Top 5 and Also Recommended positions are merit-only and cannot be purchased. Verifying a business is free. A subscription adds a website link on the card, a public profile page, and competitor and ranking history in the owner's dashboard, none of which affects ranking position. See what a subscription includes.
Why isn't my business listed? expand_more
We build this page from Google Maps results for heat pump installers in Christchurch. The usual reasons for missing out are a Google Business category that does not match, too few reviews to score near the top, or an address outside the area we cover. At the last update, the smallest review count among the 10 businesses listed here was 41. Check where you rank or read how rankings work.